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Desktop Support Resume Creator in Word Format Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Kylie Donnelly
309 Back River Rd
Dover, NH 03001
603-969-9876
                                          Kyliedonnelly@yahoo.com

Technical Skills

Operating Systems
·         Windows 2000, Windows XP, Windows Vista, Windows 7, Windows Server 2003/2008, Active Directory
Applications
·         Microsoft Office Suites (2003, 2007) - Excel, Word, PowerPoint, Outlook, Project Manager, Visio, Saleslogix, UIP.  Numara Track-It, Zetafax

Networking
·         TCP/IP
·         LAN/WAN
·         Wireless/Wi-Fi
·         Remote Settings
·         IP Subnetting
·         Router Configuration

Skills
·         Quick learner with a strong knowledge of software, hardware, networking, operating systems
·         Functional technical support involving troubleshooting and diagnosing hardware and software problems, including  desktop, laptop, WAN, LAN, and remote systems
·         Manage the configuration and performance management of all PC systems and telecommunications
·         Outstanding communication skills, demonstrated background working well with students and co-workers in one-on-one and group settings



















Work History:

November 2008- present    Direct Capital Corporation
                                              Portsmouth, NH
                                                       Helpdesk Associate
                                                       Hardware/software support for 180 users
                                                       Image computers using windows PE
                                                            Create User accounts using Active Directory
                                                  

January – May 2008                 Internship
                                                Newmarket School District
                                                Newmarket, New Hampshire
                                                Desk Top Support
                                                Resolved computer issues
                                                Reimaged OS
                                                Hardware/software support

2000 to 2004                           Maine / New Hampshire Computer Services
                                                Portland, Maine
                                                Field Technician
Provided on-site computer repair service, installation of new computer systems and required training.
                                                Installed EMC SAN

1998 to 2000                           Country Kitchen
Dover, New Hampshire
Route Salesman
Provided product to customers on route, maintained all necessary paperwork and handled cash as needed.

Education:

Great Bay Community College
Information Systems Technology Certificate                                          May 2008

Courses taken:
            LAN/WAN
            Introduction to Security
            Networking Protocols
            Networking Operating Systems
            Fiber Optics

Hesser College                                                                                     2000
Information Technology Certificate
A+ Certified


References:

Available upon request.                                                


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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