Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Summary
of Qualifications
November 2011-February 2012
Treasury Management Agent at Wells Fargo
·
Handling all
commercial card financial accounts
·
processing
maintenance requests
·
data entry
·
handling
outbound/inbound calls
·
exceptional
customer service
(May 2011-July 2011)
Customer Service/Data Entry Clerk at AXIAL Biotech, Utah ScoliScore Testing laboratory
·
Customer service
·
handling
inbound/outbound calls
·
data entry
·
handling
incoming/outgoing mail
·
working with
Excel spreadsheets
(February 2007-March 2009)
Reservations
Agent for Intercontinental Hotels Group, Utah
(March 2009-October 2010)
Case Manager at Intercontinental Hotels Group, Utah
·
call center
environment
·
handling
inbound/outbound calls
·
Five Star
dialogue
·
Up selling
·
critical
thinking
·
Multi
Tasking
·
data entry
·
Handling
Guests concerns in German and English
language
·
Anticipating
the Guest’s needs
·
Attentive
listening
·
Documenting
and process billing issues
·
Making cost
efficient decisions with Guest compensations
·
Providing
Guests with accurate policies and procedures
·
Cross
trained to Senior Case Manager
·
Working in
cooperation with IHG Brand Hotels and Management
·
training
assistant
Education
and Training
·
(July 1997- June
2000) Vocational
Training as a surgical Dental Assistant and graduated with a Vocational
Degree in Germany in June 2000
·
Certificate
for Medical Pedicurist in Germany, graduated in April 2004
·
High School
Diploma, graduated in
Germany 1992
Additional
Skills
Fluency in the German and English language,
proficient with MS Word, MS Outlook, MS Excel, Internet, typing speed 39
WPM
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