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Paris Rehal
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Paris Rehal
309 W Kent Ave • Brookfield, WI 53001 • (414) 305-9876
• paris.rehal@gmail.com
Database Administrator / Data
Analyst / Application Analyst
Career Summary:
Highly motivated, college
graduate with a Bachelor's Degree,
experienced analyst and application specialist with 3 years of experience in
Information Technology, programming, database development and application
support with a proven track record of progress and success in a fast paced and
complex business environment. Ability to use SQL. Excellent problem solving
skills with the willingness to seek out multiple solutions to technical
and operational problems and challenges.
Very strong oral communication and interpersonal skills.
Core & Technical
Competencies:
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Education:
Marquette University – B.S. Degree in Computer Engineering May
2000
Professional Experience:
Duncan Solutions, Milwaukee, WI
A global leader in on-street parking solutions such as parking space
allocations, management through enforcement, delinquent parking citation and
debt collection.
Application Specialist/Programmer/Data Analyst Aug 2008 -
present
Serving in an Application Support Associate role to analyze
and troubleshoot custom applications and processes to eliminate technical
issues from occurring. Also developing and implementing new
strategies to minimize time and increase productivity.
- Design and
develop SQL scripts, stored procedures, XML scripts, and functions for
scheduled execution.
- Routinely
develop ad hoc management and custom reports using PL/SQL.
- Enhance and
support the Duncan proprietary application and the Oracle backend
database.
- Document,
communicate and resolve customer issues in a manner that meets customer
expectations; Ability to work with diverse groups of people, analysis
software, data analysis, and statistical techniques.
- Monitor
large automation program written in Access in a rotation basis while
logging into Citrix.
- Work with
engineering department to assist with concept development, design, testing,
and maintenance and support phases of the software development lifecycle
(SDLC); Excellent analytical and problem-solving skills
- Led numerous
implementations of important clients including setup and scheduling of
client specific jobs as well as interfacing with other applications,
processes and partners that were previously in place. Implementation lead on one of the
company’s largest clients (New Haven, CT; 200,000 annual citation
issuance); Coordinated with 6 other teams to successfully implement
client’s high demands for heavy citation processing.
- Significant
responsibility for performing day-to-day maintenance and support of
existing client applications in parallel with the analysis, design,
development and coordination of activities for new client applications;
excellent project management skills.
- Configure
and support the company's parking citation processing application,
interfaces, and related processes; Created .NET interface for Georgia’s
Register Owner access.
- Build,
maintain and execute various
application interfaces
City of Wauwatosa, Wauwatosa, WI
Wauwatosa is a community characterized by winding streets, neat yards,
historical architecture, and neighborly neighbors.
Municipal Court Clerk II Mar 2005 – Aug
2008
Perform a wide variety of specialized clerical duties in support of the
municipal court including the initiation, processing, and maintenance of legal
documents, correspondence and statistics; and to provide information and
assistance to the public.
- Assisted the
public in person and by phone including retrieving information and files,
and provided general information regarding scheduling of court dates,
defensive driving, warrants, and granting extensions; assisted the public
in problem solving and research activities.
- Adheres to
assigned work schedule as outlined in city and department attendance
policies and procedures.
- Compiled,
typed, recorded and filed a wide variety of court records, reports and
materials including citations, summons, warrants, letters, reports, and
complaints.
- Operated a
computer terminal and printer to typed, entered, modified and retrieved a
wide variety of court documents, reports, records, letters and other
material into Municipal Court
software.
- Prepared
documents required for defendants to appeal legal cases.
- Sorted,
filed, copied and distributed court documents, reports to appropriate
personnel; processed paper work required by law for cases appealed to a
higher court.
- Collected,
prepared, and processed receipts on court payments received; assisted in
sorting and balancing receipts and payments; verify account information as
requested.
- Prepared and
recorded information for the computer system, including: closed receipts
and balances, account payments, cash receipts, and balances. Maintained accurate court records and
court recordings into digital media CD’s for archiving.
Municipal Clerk I May 2004 – Mar
2005
- Provided
administrative support for the Purchasing Dept.
- Maintained
supplier files, bidder’s list, etc.
- Entered data
utilizing computerized financial management software.
- Prepared
specifications and request for quotations/invitations to bid.
- Monitored
contracts and assist in various projects; Ability to organize and manage
multiple responsibilities and recognize priorities.
- Prepared
documents and statistical reports.
Excellent critical thinking and problem solving skills.
- Created
pricing spreadsheets using Excel; Proficient with Microsoft Office.
H & R Block, Milwaukee, WI
H&R Block is one of the world's largest tax services providers,
utilizing more than 100,000 highly trained tax professionals and having
prepared more than 550 million tax returns worldwide since 1955.
Tax Specialist (tax season support - promotion) Jan 2005 - April
2010
- Prepared tax returns for real estate development, small businesses
and investment consultant (bonds, Treasury notes, etc); Initiative to
learn more and take on more challenges.
- Assisted clients with their financial needs. Excellent written and verbal.
- Evaluated
tax returns and payments on a daily basis prior to forwarding to Client
for processing. Determined if tax amount is viable for that business type.
- Documented
all account work in proprietary Revenue Management System (RMS) case
management/ tracking software.
- Created forms
or documents as needed on the project in addition to typing correspondence
and memos.
Tax Associate (tax season support) Dec
2003 – Mar 2004
- Prepared customer tax returns using financial
management software.
- Contacted by phone and letter those entities
deemed as liable to register and pay Client's business taxes; educated tax
payer; handled inbound telephone calls and correspondence; researched
claims made that would preempt accounts from owing taxes; make timely
follow-ups to potential tax discovery accounts.
- Prepared
daily, weekly, and monthly reports on productivity and performance
statistics for categories pertaining to the collection of the client's tax
receivable. Compiled information from both manual and automated sources on
potential tax discovery accounts.
- Performed
basic administrative tasks such as copying, answering phones, and adding
numbers on a calculator or personal computer.
- Operated and maintained office equipment
including fax machine, copy machine, personal computers, and printers.
Electronic Tele-Communications, Waukesha, WI
The Voice of the Network, designs, manufactures, and services advanced
network peripherals for telephone calls and utilize enhanced call service
features.
Project Engineer Jun 2000 – Jun
2001
- Involved in
the design, development, and testing of telecommunications product,
Digicept Emcee (open system network peripheral) used C/C++ with Oracle as
the database in software development.
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