Customer Service Manager Resume Examples in Word Format Free Download -->

Customer Service Manager Resume Examples in Word Format Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Mia  Aprix
309 Morningside Meadow Lane s Matthews, NC 28001
(P) 704.776.9876
(E) mia.aprix@hotmail.com

Relevant Work Experience

CRM Database Administrator                                                                     Charlotte, NC
BLUERIDGE Analytics                                                                       June 2009 - Present
Ø  Responsible for maintaining and administering the company’s CRM database (SalesForce).
Ø  Responsible for maintaining a secure database with regards to user rights, permissions, and overall usage of the product.
Ø  Conducted numerous company training classes on the use of SalesForce.
Ø  Extended the functionality of SalesForce by programming add-on features.

Assistant Customer Service Manager                                                    Indian Trail, NC
Food Lion                                                                                            March 2006-May 2009
Ø  Responsible for all store accounting and cash control.
Ø  Responsible for accurate safe counts daily.
Ø  Responsible for overseeing 30 employees, including cashiers and customer service personnel, and ensuring that they perform their duties efficiently.
Ø  Responsible for answering incoming calls and providing excellent customer service.

            Data Entry Specialist (Part-Time)                                                                   Monroe, NC
            Coresco, Inc                                                                                 November 2007-April 2008
Ø  Responsible for the accurate entry of customer information received through various mail-in rebate forms, averaging over 450 per day.
Ø  Average typing speed: 90 wpm, adjusted for accuracy.


Education
           
Central Piedmont Community College                                                      Matthews, NC
            Information Systems Security                                                                  Fall 2007- Present
Ø  Currently preparing for MCITP and CCNA certification exams.
Ø  51 credit hours completed.
Ø  Degree will be received in Fall 2011.

            Sun Valley High School                                                                                   Monroe, NC
            High School Diploma                                                                                              2003-2007
Ø  Final GPA of 3.87.
Ø  Graduated with the Cum Laude honor.
Ø  Graduated 37th out of a class of 300.




Special Skills

Ø  Active user of Windows XP Professional for over seven years.
Ø  Working knowledge of relational databases and their operations, as well as a working knowledge of SQL.
Ø  Have experience using Windows 7, Windows 2008 Server, Windows 2003 Server, Windows XP, Windows 9x, and Ubuntu Linux.


References available upon request.


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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