Computer Technician Resume Format in Word Free Download

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Joy Mast 309 Hayden Drive Greenhills, Ohio 45001 513-544-9876 joy@gmail.com	Objective
	To obtain a career that will allow me to work  in Pre-Hospital care as well as fire suppression to servie my community.
	Work Experience
	EMT – Paramedic 01/2010 – Present  Ohio Ambulance §   Part Time work as an EMT-Basic.  §   Perform Patient care during transport from facilities
	Fire fighter / EMT 5/2008 - Present  Whitewater Township Fire Department, Hooven, OH §  Part time work as a Fire Fighter / EMT involves fire suppression and field level Emergency Medical assistance.
	ED Tech 1/2008 – 4/2009 Mercy Hospital Fairfield, Cincinnati, OH §  My position at Mercy Hospital involves performing EKG's on patients. Transporting patients to and from test's in the hospital. Assisting with medical procedures. And dressing wounds, and splinting as directed by a doctor.
	Macintosh Engineer 7/2007 – 11/2008  ADgility, Cincinnati, OH §  Provide On-Site support for Macintosh systems in advertising firms around the Cincinnati Metro Area.  Maintain servers, backups, and systems.
	Level 2 Help Desk Analyst 9/2004 - 2/2007  ARC / Pomeroy, Hebron, KY §  Provide Second Level telephone support for all aspects of desk side support.  Also, act as the helpdesk to desk side liaison, answering all questions for the desk side technicians, as well as contacting the technicians when an end user calls for status reports. Also provide a dispatching function for the desk side technicians
	Sales Associate 4/2004 - 9/2004  Radio Shack, Owensboro, KY §  Radio Shack is simply a transitional position.  I am responsible for Sales of technology based equipment.
	District Computer Technician / Network Systems Adm 9/2002 - 4/2003  McLean County Board of Education, Calhoun, KY §  As the sole computer technician for a district of 5 schools, and 3 office complexes, I was a very busy person. I supported over 300 IBM PC's with operating systems ranging from Win 95 to Win XP, the District MS Exchange Server, the STI School management software, the educational and file/print servers, and oversee the implementation of the districts Active Directory,  I had to automate most of the routine jobs. The majority of my time was spent working in each school on the upkeep of the systems, and the daily administration of 14 servers in a WAN, Microsoft Exchange Administration (5.5 and 2000), and the Administration of the Active Directory Forest.
	Computer Tech / Head of Web Hosting Services 11/2000 - 9/2002  Progress Printing, Owensboro, Kentucky §  As the Computer Technician, I was responsible for the daily support of the digital imaging systems (Mac format) as well as the PC Based Work flow management system. Both duties caused me to become familiar with the printing process and to repair, upgrade, and install both Mac's and PC's to the network.  To simplify this process, I designed and installed an Active Directory structure for the management of users and accounts. As the head of Web Hosting Services, I was responsible for the maintenance, and the guaranteed uptime of 3 web servers, a web design team of 2 to 3 graphic artists, Customer phone support of web based application (E-Mail, FTP, Storefront), ASP Programming, Database management, and sales.  During my time here, I also oversaw the transition from "Off-Site" hosting of the web pages to hosting in the data center located in the Progress Printing campus.  During this, I also used Active Directory for the easy of management of 1200 user accounts on the web based side.
	On - Site Service Repair Tech 11/1999 - 2/2000  Office Care Corporation, Milford, Ohio §  Performed on site repair, and service of printers, and computers. Another aspect of this position was basic Networking and Networking assistance.
	Computer Technician 10/1998 - 11/1999  Micro Center, Sharonville, Ohio §  While with Micro Center, my duties were basic computer upgrade, troubleshooting, and repair. I was also a help desk technician; providing end user technician support.
	Computer System Sales Rep. 6/1997 - 5/1998  Premier Technology, Bowling Green, Kentucky §  While working at Premier Technology, I was a sales rep to the Ohio County, Butler County and Daviess County areas. I was responsible for on-site sales of computer hardware, software, maintenance, and technical support.
	Education
	Winton Woods High School, Forest Park, Ohio §  High School or equivalent §  Attained High School Diploma
	Western Kentucky University, Bowling Green, Kentucky §  Some College Coursework Completed §  Transferred to WKU to complete a teaching degree in elementary education. First in school work made me realize I didn't want to become a teacher.
	University of Cincinnati, Cincinnati, Ohio §  Some College Coursework Completed
	Affiliations
	8/2005 - Present  National Registery of EMT §  Registered EMTB
	7/1997 - Present  COMPTia Association §  member

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