Computer Analyst Resume Samples in Word Format Free Download -->

Computer Analyst Resume Samples in Word Format Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


CARLIE  WESSELMAN
309 Biscayne Avenue
Cincinnati, Ohio  45001
513 477-9876
carliewesselman10@yahoo.com

OBJECTIVE:  Seeking a career pursuant to and developing further my experience as a Computer Operator, Mainframe Analyst, and/or Job Scheduler.

EMPLOYMENT HISTORY:

PNC Bank, Financial Services, Cincinnati, Ohio --- 07/19/2010 to present
Title:  Command Specialist Tier II
Support AS400 Mortgage system ensuring batch cycle submissions are complete and accurate; performing OFAC updating on AS400 systems; ROBOT scheduler is used for mortgage batch processing and ensuring checklists are complete accurately and in a timely manner.  Engaged with CA7 scheduler on IBM z9 series mainframe batch and transmission run; transmissions processed using FTPINT, FTPSERVE, NDM, and SUPER TRACS that come from numerous PNC clients sending payroll totals and other benefits. CA7 and ARTS used for batch processing, corrections and overrides for job abends, editing JCL, and ensuring late batch jobs are all processed without missing any Service Level Agreements (SLA).  AutoSys tool used on UNIX platform for payroll submissions for all of PNC Bank employees; multiple experiences with UNIX (Sun, Linux, and AIX) and much familiarity with UNIX commands.  Support UNIX servers using BMC PATROL and monitoring server issues.  Much interaction with various MIS application teams, PNC clients, and external organizations to provide utmost customer satisfaction for resolving CA7 batch abends, transmission issues, engaging and initiating bridge conference calls, and escalation procedures involving upper management and Customer Outreach Team.  

Citi Bank, Blue Ash, Ohio --- 12/2009 to 06/2010
Title:  Senior Computer Operator/Analyst
Supporting end-users, programmers, analysts, developers from all over the world with requests for testing batch jobs prior to going into production.  Working in a Testing Command Center, I provide immediate response to test requests using IBM Tivoli Work Scheduler (a.k.a. OPC) within Extra Attachmate session.  Mainframe is an os/390 z9 series MVS platform.  I provide much assistance to many off-shore end-users from India.  The Testing Command Center remains in communication with other Production Command Centers for updates to weekend IPL, Tape Management, Infoman Record keeping, HSM and DASD related issues that arise.  Have working knowledge on CICS regions, startup/shutdown commands, enable/disable files, transactions, and ensuring Connections are up; knowledge of Linklist Lookaside Library (LLA) updating.  Working in a Testing Command Center, there is no automation, which entails much knowledge on how sub-system tasks function, in-depth knowledge on JCL, and targeting break/fix areas on the mainframe.  Numerous testing requests are relayed via MS Outlook emails, MS Office Communicator instant messaging, and telephone.  Being a huge part of “Testing” results in successful implementation into Production and Mainframe upgrades.







Harte-Hanks, Inc., Cincinnati, Ohio --- 2008 to 2009
Title:  Systems Analyst/COBOL Programmer
Working for one of North America’s global direct and targeted marketing solutions provider:  National Marketing Organization.  COBOL programming code using Computer Associates (CA) Vision:Report for mailstream processing.  Ensured proficient code was written to process barcode and naming conventions for major local, regional, national, and international consumer and business-to-business marketers.  Used Attachmate Extra Client, SAS, and FAQS for batch processing to ensure accuracy of programming code.        

The Kroger Company, Blue Ash, Ohio --- 2007 to 2008
Title:  IT Programmer/Analyst
Took part in serving over 44 major market retail areas.  Supported the installation and maintenance of Z/OS software and hardware IBM mainframe components with focus on third party vendor products.  Assisted in system degradation, production abend codes, and contention codes.  Interact and schedule meetings with third party vendors to introduce new products to the company.  Provide on-call support rotation.  Provide End-user and Help Desk Support.

The Fifth Third Bank, Florence, Kentucky --- March to June, 2007
Title:  Systems Operations Analyst Tier 2
Supported Merchants of Fifth Third Bank relating to their Merchant Deposit Files, Positive Balance Files, and Card Extract Files in a Production Control environment.  Investigate job abends and software problems; correct problems or escalate to programming staff.  Process Open System (UNIX) jobs and deployments, planning mainframe jobs for execution, and control the processing of the entire production workload using IBM Tivoli Work Scheduler (TWS).  Kept record tracking of application failures and system degradation using BMC Remedy Action Request System software and escalating high crisis issues to management.  Ensured Service Level Agreements (SLA) was met.  Remaining abreast with communication between end-users while resolving issues.  During 1993 to 1996, worked as a Proof Sorter Operator for Fifth Third Bank after completion of High School.

The Kroger Company, Blue Ash, Ohio --- 1999 to 2007
Title:  MVS/VSE Mainframe Operator  
Working with CA-7 scheduler for all operation task, job/batch submissions, and abend restarts.  Performed computer operations functions for Kroger’s Data Center affiliated with Cincinnati, Ohio downtown General Office.  Executed system Initial Program Load (IPL) for start/stop applications as needed and to analyze concepts of Job Control Language (JCL) to ensure production goals were met for our customers, the Kroger Warehouses.  Setup and configured IBM Personal Communications (PCOM) software between our end-users, co-workers, and management under my responsibility.  AS/400 commands were deployed for troubleshooting all aspects of the Fred Meyer Retail Food Services, subsidiary of Kroger, such as Pharmacy Ordering and Payroll Processing. 









HIGHLIGHTS:

·        Networking for home and small business using cat5, cat5e, cat6 cabling, hubs/switches/routers/wireless routers, TCP/IP configuration, Pings, Trace Routes, and VPN.  Network configuration and Management including network design, performance optimization, Switch and Router Configuration and NAT.
·        LAN/WAN technologies including TCP/IP such as subnetting, supernetting, ports, and protocols.
·        Nortel Products – Specialty with Contivity VPN Client; Wireless 802.11x
·        Security firewalls for major business and personal computers across many networks.  Able to work non-technical individuals through a technical process establishing VPN firewall connections from outside the corporate into the corporate Intranet.
·        Network Services such as DHCP/DNS, FTP, HTTP, NFS, and SMB.
·        Microsoft Windows platforms. 
·        Microsoft Office Products.
·        Custom built computers for home and small business.
·        Virus/Spyware removal, Windows Registry fixes, write/rewrite Windows Registry keys, TCP/IP errors, Windows errors, hardware/software upgrades, data backups, desktop imaging.
·        Desktop and Laptop repairs, motherboard repairs, CRT monitor repairs. Use of Digital Multimeters, oscilloscopes, and soldering methods.




HIGHLIGHTS (continued):

CA-7, 3270 EMULATION PRODUCTS, INFOMAN, CA-SCHEDULER (ZEKE/ZACK), BMC SOFTWARE, WIN, WMS, JESM/JES2, VSAM, VTAMNET, RJE, JCL, RACF, MOBSAR, PEREGRINE, TMON, ICCF, BIM-EDIT, FAQS, ISPF, TSO, TPX, SDSF, SAR, IMS, DB2, SQL, NOVELL, NETWARE, NETVIEW, HSM, DASD, CICS, IBM TIVOLI (TWS), NDM/CONNECT DIRECT ENTERPRISE, CHANGEMAN, EPIC, MICROSOFT WINDOWS PLATFORMS, MICROSOFT PRODUCTIVITY SUITES, QUICKBOOKS, CCMAIL, LOTUS NOTES, MAINVIEW, SA (SYSTEM AUTOMATION), STORAGETEK SILOS, IBM 4480/4490/3480/3490E CARTRIDGE DRIVES, IBM 2074 AND 3174 CONTROLLERS, IBM 3890 SORTER, IBM 3500/3584 SERIES TAPE LIBRARY SYSTEM, XEROX 4135/4635 PRINTERS.

CLASSES AND COURSES:

  • Leadership Development for Technical Professionals
  • Management Development for Technical Professionals
  • Strategies for Transitioning into Management
  • TCP/IP Architecture and Routing
  • TCP/IP Protocols
  • JCL Courses for VSE/MVS

CERTIFICATIONS:

  • HDI Certified Support Center Analyst


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