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20001 Alpine Drive. Lawrenceburg, IN  47028 ·513-218-9876·phoebe@gmail.com
Phoebe Messer
Objective
To provide solutions for business unit sales, management, and/or operations.  Allowing the use of acquired business development skills and education to create and advance organizational objectives. Areas of experience include: ·        Sales and Marketing ·       Field and Office Development ·        Inventory Control ·        Capital Investments ·        Client Management ·       Project Management / Cost Control ·       Business Strategy ·       QA / QC Director
Experience
May-2005- 12/2/2011 (layoff date)	J&B Steel Erectors	Chief Operating Officer
§  Full P&L Responsibility for a $6 – $10 million division of an $18 million service only company. §  Supervise and develop project managers, estimators, and general foreman. Approximately 15 direct reports from the office through the field, and up to an additional 40 as necessary to maintain field operations. §  Develop relationship with local union business agents in new markets, and negotiate terms and conditions of job responsibilities and manpower. Manage overall project operations and manpower from the central office. §  Monitor and streamline job costing reports and investigate discrepancies. §  Reduced overall scatter in forecasted project margins division wide by 400%. §  Developed compliance program for QA/QC for industry certification, as well as maintain compliance. §  Review division financials for accuracy and incorporation into company reports. §  Responsible to identify, evaluate, and make recommendations for all significant capital expenditures for the group. §  Develop detailed cost and sales budgets for the group to be presented at the executive strategy meetings, and implement strategies to meet and exceed those goals. §  Improve client relationships and ensure customer satisfaction at both the sales and operations level.  §  Participate in design build strategies to ensure client and owner get the most value per dollar, and negotiate repeat business. §  Maintain my own individual sales and project performance goals as a project manager for the company in addition to changing leadership responsibilities.
June 2000- May 2005	J&B Steel Erectors	Market Development Manager
§  Develop business plan for new market operations. §  Interview and hire candidates for local field foreman, ironworkers, and estimators. §  Train and develop new hires for company policy and procedures. §  Prepare a marketing strategy to alert potential clients of our local service offerings, and meet with decision makers at those companies to promote such. §  Formulate area budgets and sales targets, and participate along with the executive planning committee on the implementation and progress of the plan. §  Created an infrastructure such that this market can be serviced from the main center of operations for the company. §  Maintain my own individual sales and project performance goals as a project manager for the company in addition to changing leadership responsibilities.
July 1998-June 2000	J&B Steel Erectors	Project Manager
§  Responsible to sell and manage a book of work of approximately 25,000- 35,000 man hours per year in addition to responsibilities of an estimator. §  Prepare a project specific kickoff detailing erection procedure, man hour forecasts by labor category, equipment needs, and a detailed schedule to review with the field foreman. §  Provide guidance to the assigned field foreman and client on an ongoing basis to ensure project progresses as planned, and all client deliverables are fulfilled. §  Monitor job cost to determine what if any changes are necessary to ensure budgets are maintained. §  Assist general foreman in implementation of QA/QC programs. §  Responsible for all heavy equipment ordering, invoice approval, billing, and monthly forecasting for individual projects.
Jan 1998-July 1998	J&B Steel Erectors	Estimator
(Cincinnati, OH)   §  Review project specifications to determine scope of work and specific restriction that will affect the overall cost to perform a project. §  Develop a detailed quantity take off of work items from the blueprints and specifications, and apply historical data and production rates to those items to forecast man hours. §  Communicate with estimators and project managers to develop a plan to apply labor and equipment rates necessary to complete the scope of a project. §  Identify all potential customers that are looking at this project, and ensure our scope of work is tailored to suit their individual needs. §  Produce a detailed client specific proposal outlining proposed scope of work, terms, and pricing.
Education
08/02-12/05	The Ohio State University (Evening Program)	Columbus, OH
Masters of Business Administration, MBA, GPA 3.71
08/93-12/97	Purdue University	West Lafayette, IN
BS in Civil Engineering - Construction Emphasis, EIT, GPA 3.14

Volunteer Experience

Joint Apprenticeship and Safety Training Fund – Currently sit as 1 of 3 representatives of the management side of the joint labor / management committee that provides oversight for the Ironworkers Local 44 union.  As trustees for the program we provide guidance on curriculum and financial decisions for the journeyman upgrade fund, as well as the apprenticeship committee.

References Available Upon Request

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