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Project Management | Process
Improvement | Operations
| Staffing
Areas of Expertise
Experience
Fieldglass, Inc. – Chicago, IL
Computer
Skills
Education
Professional
Associations
·
Project Management
Institute (PMI) – Active Member
·
Currently pursuing
Project Management Professional (PMP) Certification
·
Active Member of
Toastmasters International (Norman, Oklahoma Association)
Download Resume Format
Ruby Halloran
309 SW 173rd
Street Cell Phone: (405) 625-9876
Oklahoma City,
Oklahoma 73001 E-Mail: Ruby.Halloran@yahoo.com
Information Technology Management
Project Management | Process
Improvement | Operations
| Staffing
A highly skilled, thoroughly seasoned Senior Level Information
Technology Manager with over 10 years of experience in Project Management,
Client Relationships Establishment and Maintenance, End to End Software and
Hardware Implementation, and Design/Re-Design of Business Process and
Methodology.
Areas of Expertise
·
Strategic & Tactical
Planning
·
Project Management
·
Software Development Leadership
·
Methodology & ‘Best
Practice’ Development
·
Budget Management & Project
Finance
·
Client Relationship Management
·
Team Building & Mentoring
·
Product Development
Experience
Senior Project Manager July 2010-Present
CVM
Solutions – Oakbrook Terrace, IL
Responsible for
the implementation of the Supplier
Central application for the premier accounts of CVM Solutions, including a
number of businesses currently named to the Forbes
Fortune 100. Expertise in leading large,
highly complex projects through the full project management and development life
cycles, driving consistent satisfaction for both the client and CVM Solutions
Management. In parallel, provide
post-deployment account support to a number of strategic CVM Solutions clients
working to drive process improvement and organic growth opportunities.
·
Primary
creator of the CVM Solutions Implementation Methodology, the standard by which
staff and support teams implement and support both the Supplier Central solution as well as our legacy platform for all
clients.
·
Direct
contributor to the Product Development Team gathering and providing client
feedback surrounding application capabilities and formulating such feedback
into consumable requirements for product improvements.
Achievements:
·
Lead
the execution and delivery of a ten week ‘gap analysis’ exercise with the
largest client in company history, directly resulting in the execution of the
largest implementation contract for CVM Solutions valued at over $2MM.
·
Lead
client services, project management, and account management initiatives to
allow for the re-signing three (3) strategic accounts who had previously stated
they would be cancelling their business.
The re-signing of these clients allowed for the continued recognition of
revenues totaling approximately $500,000 annually.
Manager – Implementation
Business Analysts / Project Manager 2007-2010
Member of the
Professional Services Leadership Team, charged with developing and executing
the strategic direction of the delivery mechanism for the business. Responsible for the creation and on-going
management, utilization, and mentoring of the Implementation Business Analyst
Team who directly support the Implementation Project Managers. Project Manager for seven (7) unique
implementations of the Fieldglass application, ranging in size from $20MM
annual revenue to $500MM annual revenue, spanning the United States, Canada,
Europe, and Africa.
·
Leader
and key contributor to the creation of the Fieldglass Implementation
Methodology – a collection of procedural documents and template forms by which
all implementations of the application are governed, executed, and maintained.
·
Coordinated
and lead weekly knowledge sharing sessions, engaging members of the larger
Fieldglass team to present an area of expertise to the Professional Services
Team, then directing an ‘open forum’ session allowing team members to discuss a
variety of topics.
·
Direct
contributor to the Fieldglass Product Development team, helping to direct the
efforts for on-going application enhancement and growth.
Achievements
·
Promoted
to the new position of ‘Manager – Implementation Business Analysts’ after eighteen
months with Fieldglass. Directly
responsible for the hiring and development of five (5) direct reports.
·
Named
a ‘Business Development Assessor’, responsible for reviewing and assessing new
business opportunities presented to the Professional Services Team from client
Senior Executive Staff. Communications
and meetings lead to the development of SOWs for new business resulting in
additional new and organic revenue growth.
Senior Consultant 2006-2007
Fortna
Inc – Q4 Systems Implementation Division – Chicago, IL
Project Manager in charge of leading all day-to-day interaction and management of the second largest revenue client for the Q4 Systems Implementation Division of Fortna, accounting for approximately $3 million in annual top-line income. Responsible for the successful day-to-day client interactions and overall client relationship. Managed both internal and external resources as part of the of the Project Manager position, leading as many as two internal employees and as many as ten external client employees to drive project success.
Project Manager in charge of leading all day-to-day interaction and management of the second largest revenue client for the Q4 Systems Implementation Division of Fortna, accounting for approximately $3 million in annual top-line income. Responsible for the successful day-to-day client interactions and overall client relationship. Managed both internal and external resources as part of the of the Project Manager position, leading as many as two internal employees and as many as ten external client employees to drive project success.
·
Successfully
coordinated the planning and testing of two separate instances of the Warehouse
Management System (WMS) implemented at independent distribution centers. The system implemented is the ‘inventory system
of record’ for our client for the two warehouses of 75,000 square feet and 1.2
million square feet respectively. Combined,
these facilities account for over $3 billion in annual revenue for the client.
·
Planned
and participated in the on-site support for the ‘go live’ of two distribution
centers. These support efforts required allocation and assignment of
operational and system support resources for a four-week period to properly
provide for a 75 person per shift operation, running twenty-four hours a day,
seven days a week.
Achievements
·
Authored
multiple internal papers and presentations to educate co-workers in the Systems
Implementation Division on processes, methods, and procedures leading to
successful implementations for our client.
Extended Experience Overview
IT Project Manager – Supply
Chain Systems 2005-2006
Ryder
– Fort Worth, Texas
Functioned as
the sole IT Project & Account Manager for the two premier accounts of the
Supply Chain Services Group of Ryder.
Provided direct, client-facing support for all information technology
related elements of the account support process. Charged with managing the day-to-day account
support activities of both client relationships as well as departmental requirements
for Third Party Logistics accounts as defined by the organization. Functioned
as liaison between internal Information Technology, Operations, Finance, and
Transportation Management teams for customer-requested project work. Project teams have ranged in size from three
to fifteen members, all responsible for different elements of the solution
delivery.
Project Coordinator 2004-2005
Centex
Homes – Dallas, Texas
Responsible for
the implementation, management, and support of the company mandated Customer
Service & Warranty third-party application, CorrigoNet, to all sixty-three
business divisions. Implementations
included the travel and presentation of application to selected divisions,
managing the software rollout, and supporting the divisions in the post ‘go
live’ phase. Successfully completed
sixteen separate division implementations, allowing for the signing of a $1
million enterprise agreement with the Third Party Vendor.
Production Applications
Leader 2003-2004
General
Electric Supply Logistics – Irving , Texas
Responsible for
the primary operations of the GE Supply Logistics Information Technology
Department, consisting of approximately one-quarter of a billion dollars in
hardware, software, and program asset. Primary
liaison between GE Supply Logistics Business Team and Information Technology
Team, gathering business requirements for project work and translating to
technical requirements for development teams.
Lead and coordinated Information Technology implementations of Inventory
Logistics Management (ILM) programs for ten high-revenue customers, accounting
for approximately $500,000 in total sales.
Managed customer relations through direct contact with impacted parties
gathering requirements as necessary.
Program implementations provide customers a digital means in which to
place orders from their own locations.
Information Management
Leadership Program (IMLP) 2001-2003
General
Electric Supply – Shelton , Connecticut
& Irving ,
Texas
Successfully
graduated from the GE Supply Information Management Leadership Program finishing
in the top one percent of my class. Completed
four, six-month ‘rotations’ within the GE Supply business to acclimate to the
different operating functions within the organization, including Operations, IT
Infrastructure, Mergers & Acquisitions, and E-Commerce. Completed Six Sigma Green Belt certification,
familiarizing myself with the concepts and tools associated with the
methodology. Completed two DMAIC Green
Belt projects.
Internet and E-Commerce
Consultant 2000-2001
Commerce
One Global Services – Stamford, Connecticut
Worked as a
Technical and Functional consultant for five different clients (both private
and retail), providing a variety of different skills sets to meet customer
needs. Types of client-based work
includes: product research; creation of an intranet company roster including
creation, documentation, and testing; assisted in creation, documentation, and
testing of the website MortgageRamp.com; served as the Functional Lead and
Subject Matter Expert (SME) for a portion of a Travel Portal website currently
under construction.
Computer
Skills
Programming
Knowledge Base:
Java, JSP, Servlets/Applets, XML, ASP, UNIX, Visual Basic (VB), Cold
Fusion, HTML, Macromedia Flash, SQL, C, C++, Basic, and Assembler.
Platform
Knowledge Base:
Windows OS (XP, Vista, 7); UNIX, AIX.
Database
Knowledge Base:
Oracle, SQL.
Software
Packages:
Microsoft Office Suite; Rational Suite; Microsoft Visual Studio;
LoadRunner, WinRunner, Test Director; PcAnywhere; NetSuite, Salesforce.com.
ERP Systems: SAP, PeopleSoft, Prophet 21
Acclaim & CommerceCenter, XPD2, OSB.
Education
Pace
University – Pleasantville, New York
1997-2000
Bachelor of
Arts – Computer Science Cumulative GPA: 3.10
Minors: Business,
Philosophy
Professional
Associations
·
Project Management
Institute (PMI) – Active Member
·
Currently pursuing
Project Management Professional (PMP) Certification
·
Active Member of
Toastmasters International (Norman, Oklahoma Association)
Download Resume Format
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