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309 E. Geronimo Court

Gilbert, AZ. 85001

Telephone: (480) 231 9876

joy.polite@yahoo.com

Joy. Polite

SUMMARY OF QUALIFICATIONS

•         Strong data warehouse/BI technologies and best practices experience and training

•         Extensive experience managing enterprise IT projects through all phases of the Software Development lifecycle

•         Proven leadership and management experience

•         Experienced in budget analysis, outsourcing strategies, and contract management

•         Strong infrastructure background with experience in Software Tech, Hardware and Data Management

•         Proven ability to deliver quality best in class IT solutions

•         Excellent communicator, matured client relationship building , and negotiation skills

TECHNOLOGY MANAGEMENT EXPOSURE
Oracle 10g, 11g, MS SQL, Informatica, Oracle Fusion Middleware, Oracle BPM, Clarity, UNIX, SAN, DB2, Ruby on Rails, PHP, Java. .Net, IBM Websphere, SOA Appliances, IBM BPM, Web Logic
TECHNOLOGY METHODOLOGY EXPOSURE
PMBOK, CMMI, ITIL, METHOD 1, Agile, Oracle OUM,

WORK EXPERIENCE

US Airways, Tempe, Arizona June 2011- Present

Sr. Project Manager- Data Engineering Department

·         Attended TDWI Global Data Training Conference

·         Preparing for CBIP certification with a specialty in leadership and management

·         Manage all large complex and highly visible data warehouse projects in a mixed technology environment

·         Provide subject matter expertise in SOA technologies and best practices

·         Provides cross departmental subject matter expertise in project management

·         Implementing DEG project management standards and best practice

·         Implementing  MS TFS and version control with integration with SharePoint

·         Provide leadership and direction to DEG team members

·         Provide strategic solutions and insight to Sr. Management

·         Implementing Informatica footprint

·         Assisting with the buildup of MS SQL footprint

·         Provide Resource Management and Administrative functions for the DEG team

CedarCrestone, Tempe, Arizona March 2010- May 2011

Delivery Manager- Management Consultant

·         Manage complex SOA related integration projects using Oracle Fusion Middleware

·         Managed a team of developers, architect, and business analyst

·         Assisted with performance reviews and personnel issues

·         Provided full SDLC Project Management, Resource Management, and Project Estimation

·         Managed relationships with top clients and reported to Sr. Management

·         Assisted with Architecting Technical SOA Implementations

·         Developed PMO governance processes and procedures

·         Managed budgets and project burn rates

·         Created detailed project plans using MS Project

·         Created training and workflow documentation for clients and internal teams

309 E. Geronimo Court

Gilbert, AZ. 85001

Telephone: (480) 231 9876

joy.polite@yahoo.com

Joy  Polite

Ticketmaster, Scottsdale, Arizona May 2008 – March 2010

Program Manager- Research and Development

·         Managed two software programs with five different applications associated with each program.

·         Managed project teams of 5 to 30 full SDLC

·         Provided critical analysis and objective problem solving

·         Implemented a new web application to manage requests from users, to manage resource allocation, communications and status.

·         Managed high profile projects including next generation projects which had major business to TM

·         Created detailed project plans and manage deliverables

·         Communicated to all levels of management as high as CIO and COO

·         Full cycle product and Project management experience

Ciber (AMEX) Phoenix, Arizona

Project Manager – Software/Infrastructure Development - Oct 2007- May 2008

·         Manage Projects highly complex in project scope in a dynamic organization

·         Develop & manage scope of work, budgets & schedules, permits, build-out of Infrastructure Project

·         Managed the complete relocation of 500 seat call center

·         Managed Implementation of New Infrastructure design

·         Tracked project budgets using the EPIC system

·         Managed Project using PMI methodology in combination with Method 1

·         Provided consistent and comprehensive status reports, project updates, and ongoing cost analyses

·         Managed data migration/ replication and building up of environments

·         Manage services involving departmental or cross-functional teams

Comsys (IBM, AMEX) Phoenix, Arizona

Project Manager – Software/Infrastructure Development - November 2006- September 2007

·         Develop & manage scope of work, budgets & schedules, permits, build-out of Infrastructure Project

·         Tracked project budgets using the EPIC system

·         Manage proposals, contracts, change orders, PR's, PO's and project invoicing

·         Managed the decommission of legacy hardware and implementation of  new application servers

·         Managed the decommission of Legacy IBM SAN to EMC SAN

·         Managed Project using PMI methodology in combination with Method 1

·         Provided consistent and comprehensive status reports, project updates, and ongoing cost analyses

·         Managed data migration/ replication and software building up of environments

·         Manage services involving departmental or cross-functional teams

·         Organizes the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints

DHL, Scottsdale, Arizona

Project Manager Software Development/Infrastructure – Ecommerce September 2004 – November 2006

·         Develop & manage scope of work, budgets & schedules, permits, build-out, etc

·         Manage proposals, contracts, change orders, PR's, PO's and project invoicing

·         Managed the full SDLC Process using Agile methods

·         Managed overall projects using PMI methodology in combination with Prince 2

·         Provided consistent and comprehensive status reports, project updates, and ongoing cost analyses

·         Provide project management for numerous strategic software development projects

·         Collaborate with technical teams on system and process enhancement and development

Casino Arizona, Scottsdale, Arizona

Project Manager Software Development/Infrastructure - Information Technology Dept – April 2004 – September 2004

·         Provide full lifecycle project management for various departments

·         Manages the development and implementation process

·         Managed the full SDLC Process using Agile methods

·         Provided consistent and comprehensive status reports, project updates, and ongoing cost analyses

·         Managed data migration/ replication and building of environments

·         Managed all content and development upgrades to Casinoaz.com

·         Managed SDLC projects using waterfall approach

309 E. Geronimo Court

Gilbert, AZ. 85001

Telephone: (480) 231 9876

joy.polite@yahoo.com

Joy. Polite

Marriott International, Bethesda, Maryland

Project Manager Software Development - Information Resources- February 2001- August 2003

·         Provide project management for numerous high profile, strategic projects for the Marriott Systems Support Center following Project Management Institute’s (PMBOK) methodology and Method1

·         Managed the relocation of entire call center to difference physical address, including severs, desk and software

·         Implemented software upgrades solutions to the CRM and Desktop machines

·         Conduct industry benchmarking for proper alignment of Marriott with current and future industry technical and performance standards

·         Provides consistent and comprehensive status reports, project updates, and ongoing cost analyses

·         Provide management for production level technical resource teams

·         Manage relationships with external venders as wells as manage service compliance

·         Negotiate contracts and create service agreements with internal and external clients

·         Implement project management best practices specific to the System Support Center s work environment; to develop efficiencies, which aid in the change management process

Marriott International Bethesda, Maryland

Electronic Mail Support Analyst /Desktop Support Analyst- Information Resources- February 2000-February 2001

·         Provided excellent problem resolution and technical support for Desktop/Electronic Mail Support for all Marriott owned and managed Properties

·         Accurately logged customer calls using Siebel Enterprise Technology.  Obtained thorough functional knowledge of Siebel Enterprise and Avaya Computer Telephony

·         Supported and Configured IBM Think Pads and Desktop computers for access to Marriott network via TCP/IP or MCN secure dial access

·         Assisted in supervising of application conversions and compliance

·         Provided testing before product rollout

·         Provided quality assurance checks for team members

 

EDUCATION TECHNICAL TRAINING

TDWI Data Warehouse –TDWI 02/12

Oracle Unified Method Training – Oracle

BPM Training- CedarCrestone - Oracle/CedarCrestone

Oracle 11g Installation basic Administration – CedarCrestone

Basic Weblogic Installation and Administration

PeopleSoft Propel Delivery Methodology -

Southern Illinois University, Carbondale, Illinois

Bachelor of Arts in Political Science: May 1999

Candidate TDWI CDPI Certification- Specialty Leadership & Management

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