Account Management Resume Examples in Word Format Free Download -->

Account Management Resume Examples in Word Format Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


BRIA HINTERLEITER
309 Landsdowne Lane                                                                                     248-925-9876
Ypsilanti, MI 48001   hinterleiterbria@yahoo.com


OPERATIONAL MANAGEMENT – TRANSPORTATION/FINANCIAL
Freight/Accounts Payable, Account Management, Contract Negotiations

Highly successful Manager with keen logistical, analytical, problem-solving, Six Sigma, and interpersonal skills.   I have experience in many facets of transportation management industry for third party logistics providers (3PL’s) and fortune 500 companies. Proven track record of profitability and cost efficiency in operations and administration. Demonstrated ability to:

Core Competencies/ Areas of Expertise

·         Process Improvements                                                
·         Sales Management
·         Personnel Management
·         P&L Financials
·         Business Acumen
·         Customer Focus

Professional Experience

LOGICA LLC, Salt Lake City, UT (Jan-2011-Present)
Director of Operations
Direct and manage the freight invoice audit services and related support for $1 billion in spend. Manage personnel responsible for increasing savings for customers overall shipping spend, manage the audit revenue, and direct the customer support.  Administered annual transportation budget of $1.4 million and supervised staff of 8 team members.

·         Implemented Six Sigma methodology recovering $100,000 in internal savings and $250,000 in external revenue. 
·         Develop project plans to implement an additional $300,000 new revenue opportunities by expanding product offering and new business streams.
·         Developed 30-60-360 business plan to incorporate short and long term business objectives within the organization.  

SEIU MEMBER ACTION CENTER, Redford, MI (Dec 2009-Dec 2010)
Project Consultant
Manage initial client implementations of Dues Processing, Membership Information Services, Freight Payment, and liaison with the Executive Management for the first wave of clients.

·         Provide implementation guidance to the existing implementation staff, develop project plan, facilitate first launch of implementation Union Locals, and help define all internal operating procedures.
·         Develop process maps, workflows, and training procedures utilizing six sigma tool kits methodology.

RYDER INTEGRATED LOGISTICS, Novi, MI (July 2007-August 2009)
Senior Operations Manager                                                              
Managed freight audit and payment operations of $4.3 billion of freight under management and 6.2 million freight Invoices for 80 clients.

General Management

·         Managed operations of 50-member data center, with direct supervision of 12 team members.  Maintained P&L for over $30 million in revenue per year with 20% business growth and 60% profit margin increase.
·         Performance Management responsibility – assigning yearly objectives, quarterly reviews, individual development plans, coaching, and supporting team members growth and career development.
·         Main Freight Payment and Audit customer facing responsibility for largest aerospace company in the world with $300 million of freight spend and 2.3 million freight bills.

Sales Management
·         Project managed new freight payment business opportunities ranging from $1-$10 million in revenue.
·         Partner with business teams to achieve yearly sales goals of $10 million per year.
Process Improvement
·         Lean Six Sigma Executive experience delivering $300,000 year over year department cost savings.  
·         Facilitated weekly staff meetings to share information, respond to issues and avoid escalation, and discuss process improvement initiatives.
·         Prepared and implemented capital projects, including a new data warehouse tool providing visibility to transportation spend and saving Ryder $4 million in transportation cost.
·         Re-sourced new carrier truckload and LTL contracts saving $400,000 in transportation spend.

ALCOA INC
Corporate Transportation Manager, Cleveland, OH (June 2001-July 2007)
Managed relationship of Third Party Logistics Company providing transportation management services for $600 million of freight spend.   Administered annual transportation budget of $3 million and supervised staff of 10 team members. 

·         Supervised a 3rd party logistics provider responsible for freight payment of 600 million of Alcoa freight spend and 600,000 invoices.
·         Project Managed Oracle Order to Cash deployments transitioning from Legacy shipping interface to Oracle interface to 3rd party provider.
·         Led special projects focusing on detailed evaluation of specific freight activities to support senior management decisions.
·         Facilitated/lead several lean initiative projects saving department $200,000 yearly.  


Lead -Accounts Payable Call Center, Pittsburgh, PA (June 1996-May 2001)
Leader of Alcoa Shared Services Accounts Payable call center department with an average of 600 vendor/customer telephone inquiries per month for $1 billion of expenses.  Managed Customer Service Coordinators included all performance management responsibilities. 

·         Implemented call center technology for recording, tracking, and establishing metrics for all vendor calls that resulted in 1 FTE reduction. 
·         Experienced with SAP, PeopleSoft, and Oracle systems.   Support 1099, W-9, and monthly reconciliation processes.     

 

Education & Professional Development
B.S., Major: Business Finance, 1995 Graduate of West Virginia Wesleyan College

Representative Professional Development
Six Sigma Executive Training, Management/Leadership Development Training
Team Building for Managers, Microsoft Navision, Office, Excel, Access, Word, Powerpoint, Oracle 11i, PeopleSoft, Net Suite, and Lotus Notes


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