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JaYDEN fikes
915 5th st, Pleasant grove, al 35127 845-767-7581 (cell) 205-229-6065 (home), jaYDEN.fikes@yahoo.com                                                                         
Key Skills
Programs/Programming Languages known:  Ruby on Rails, SeeBeyond, Microsoft Project, C/C++, Assembly Language, Fortran, Java 1.5/1.6, Oracle SQL Developer,  Object-Oriented Programming, Top-Down Design, UNIX, Linux, Word, Excel, Access, Visual Basic, PowerPoint, Microsoft Visio, NetBeans, Sun One Studio, Cygwin, Tomcat, Putty, Navigator, Accounting, Loan Processing, JSP, Apache Velocity, OC4J, Maven, Struts, Database Design, Eclipse (Jave EE IDE) Helios, CSS, Enterprise Manager, Sharepoint, Change Management System, Windows 98/2003/2008/Vista/XP/7,  Oracle 10g


Courses taken include:  Data Structures & Algorithms • Object Oriented Programming • Computer Organization • Artificial Intelligence • Computer Systems • Operating Systems • Software Engineering • Architecture of Digital Computers • Organization of Programming Languages • Computer Graphics • Managerial Communication • Business Systems I & II • Programming Concepts • Systems Analysis and Development • CIS Project Management • Database Concepts • Networking Concepts • CIS Risk Management • CIS Strategic Planning
Experience
11/1/2011 to present
Diligent Consulting/DOD Contractor/USAF
Maxwell AFB, AL
Systems analyst/tester
·        Work with a team that consists of testers and developers on a CDSAR (Course Development and Student Administration/Registrar) system to revamp it to a Java based system; currently in COBOL.
·        Responsible for providing comprehensive integration and regression testing of the Air University Software Enterprise
·        Compare Oracle Forms to new Java based website to test functionality manually
·        Provide research, review, and update, for Software Test Plans (STP), Software Test Documents (STD), and Software Test Reports (STR) which are crucial for the release and implantation of all upgrades and code fix efforts; track, create, update changes in SharePoint and are gathered in JADs (Joint Analysis Design), PDRs (Preliminary Design Reviews), and CDRs (Critical Design Reviews) with users
3/14/2011 to 10/31/2011
KForce/Diligent Consulting/USAF
Maxwell AFB, AL
java developer-au/a6 software development support government contractor
·        Manage, develop, and support for Air University Student Information Systems using Java, SQL, Apache Velocity, Turbine, Torque, JavaScript, HTML, and JSP
·        Assist our clients (Airmen) with any database or application changes they may need by getting user requirements, developing in a J2EE environment using Eclipse Helios within a Turbine framework, which would include Database design.
·        Set up environments for new team members.
·        Make table changes and modifications in database using SQL Developer
·        Learn database and system to modify Java code for a number of releases 
·        Responsible for unit and regression testing
·        Track defects and enhancements through the Change Management System by user entered Software Change Requests (SCRs)
·        Track, update, and create user requirements and system changes through JADs and loading them to SharePoint website

10/14/2010 to 12/3/2010
Wells Fargo Home Mortgage
Homewood, AL
Temporary Loan Processor
·        Verified, compiled, and typed application information for mortgage loans.  Reviewed employer information and made outbound calls to all employers for each borrower on every application received to verify accuracy of information after researching employer information through approved websites.
·        Processed over 200 loans a day through a pipeline that was distributed by my manager on a daily basis.
·        Reviewed residential loan application file to verify that application data is complete and met standards, especially length of employment and accurate employer listed on application; mainly assisting loan owner of the account with application.
·        Trained on underwriting process, welcome calls, denials, all title exceptions, payment processing, upload holds, and any other exceptions that were given based on the loan.

08/29/2005 to 06/30/2008                 Cerner Corporation                                            Birmingham, AL
Software engineer
·        Software Engineer for the RDC team to provide and support applications to our clients for sending and receiving reports
·        Responsible for application modifications, updates, and creation of programs using Java
·        Create new interfaces for applications when there is a need or requirement
·        Supported applications already in place whenever there were client issues
·        Train clients/users on the use of applications created and supported by myself and my team
·        Train staff on high level technical issues for applications that were supported and housed by the corporation
·        Create, updated, and provide troubleshooting and user guide documentation for users and staff to have as a resource when utilizing the applications
·        Gather information and created documentation from third party vendors for payers to begin creating in-house real time eligibility website
·        Help create real time eligibility website using Java and SeeBeyond
·        Write test scripts using Ruby on Rails to help catch errors and analyze applications

5/31/2004 to 8/26/2005
SITEL Corporation
Birmingham, AL
Administrative and customer service professional
·        Update contact/mailing information for current customers of Verizon Wireless
·        Receive inbound calls from Verizon Wireless customers handling any issues they may have.  Issues may involve troubleshooting of equipment, orders, updates, or payments
·        Also responsible for restoring knowledge to customer of phone’s capabilities and their accessibility



Education

2006-2007

University of Phoenix
Birmingham, AL
Masters degree in Management information systems
·        Graduated cum laude

2000-2004

Alabama State University
Montgomery, AL
Bachelors degree in Computer science
·        Graduated cum laude with minor in Mathematics

References
References are available on request.


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