Software Engineer Curriculum Vitae Biodata Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download

Rusty Harmon
2485 S. Melville
Magna, UT 84228

Home phone: 801-448-1485
Cell phone: 801-229-6145
E-mail: rustyharmon@hotmail.com


Objective I seek a full-time position within a company where customer service is paramount. I am a hard-working hardware/software Network Support Technician. I wish to add my skills to enhance the company I work for and provide even higher levels of excellence to the industry.


Skills              Skill Name                           Skill Level              Experience
                       

                        Bilingual - French                  Advanced                  22 years
                        Customer service               Expert                          16 years
                        Windows (DOS, 3.x,
                        95/98, 2000, NT, XP,

Vista, 7)                                   Intermediate                16 years
            Hardware/Software                        Intermediate                16 years
            Internet Explorer &
          Firefox                                   Intermediate                11 years
            Remedy Ticketing

                   Software                               Intermediate                2 years

                        Novell Console One                      Intermediate                2 years

                        Instructor-trainer                Intermediate                8 years
                        Researching and
                   compiling info                                  Intermediate                12 years

                        CA Unicenter

Ticketing and Remote

Control software             Intermediate                2+ years


Employment

1/2009-Present:  Abacus Solutions Group, Help Desk Specialist

Working for a military installation, supporting over 600 network computers, printers, and devices.  Work encompasses hardware and software support in a Windows Vista network environment, as well as network support of Outlook, etc.

6/2008-9/2008:  Plansource Corp.  Client Services Representative

Supported 30 separate accounts with 6 different insurance carriers, providing setup and execution of automatic data feeds, data analysis and technical support for carriers.

4/2007-5/2008:  Investools, Inc.,  Technical Support/Student Services

Provided online, remote, email, and phone support for Investools students for web-based investing tools

5/2005-3/2007:  Intermountain Health Care, System Support Tech-Assoc.

Provide front desk technical and network support for 25,000 + employees from all over the region.

2 - 5/2005:  Self-employed. Compiled research data on the internet and from handwritten notes into outline format for a book on the mind of a serial killer for a clinical psychologist in Provo, Utah

12/2004 - 2/2005:  Unisys. Technical Support/Help Desk Contractor
Provided hardware, Software, and Network support for the Marriott Hotel chain through Unisys.

4/2002-12/2004: Teleperformance, USA, Level 2 Tech Support Rep
Provided technical support via phone for MSN.com in both Windows and Mac platforms.

4/1998 - 3/2001: Equis International, SLC, UT. Tech Support Rep.
Provided phone, e-mail, and online technical support for all Equis software products, and supported all operating systems and hardware related to those products. (Windows, Modems, internet, etc.)

6/1997 - 4/1998: Matrixx Marketing, SLC, UT. Tech Support Rep. Provided phone based technical support for Hitachi laptop computers.

5/1997 - 6/1997: Aerotek, SLC, UT. Contract Technician/temporary
Performed contract onsite hardware technical support and installation.

6/1995 - 6/1997: Packard Bell, Magna, UT. Trainer
Trained new employees on hardware troubleshooting skills and phone procedures. Aided in developing training lessons and methods.

3/1995 - 1/1997: Packard Bell, Magna,UT. Technical Support Rep.
Provided online and phone support for Packard Bell computers.

5/1987 - 8/1991: USMC, 7th MTBN, 1st FSSG, Camp Pendleton, CA.
Logistics and embarkation specialist
Read and implemented message load plans for the movement of large volumes of cargo. Battalion ammunition technician. (Guarding and transporting munitions used in training exercises.)
Published Standard operating Procedures for embarkation of the entire battalion, implemented those procedures.

Desert Storm Vet, NCOIC, night shift, Al Jubail, Saudi Arabia.
Supervised the transfer of troops and materials from ship to shore and back. No casualties or property damage on my watch.


Education: A.S. degree in Network Administration from Stevens Henager College

Training:  A+ Certified Technician, STI certified Help Desk Professional. CompTia Security+

    (Working on CCNA)

Additional Info:  Eagle Scout, LDS Missionary 1983-1985, Gulf War veteran, husband and father of three, on committee to organize and run annual science fiction and fantasy symposia and conventions, volunteer for Salt Lake 2002 Olympic Winter Games as Athlete Driver, perform in community theatre/musical theatre with my family.

Download Resume Format