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Phone (Cell) : 407-449-4940
Email : damicaimbornoni@bellsouth.net
SUMMARY
An experienced and knowledgeable
IT Project Manager who is very familiar with the full software development
lifecycle, project management lifecycle, budgeting, project communication and
scheduling. Extensive background in managing business computer applications,
application development and business and systems analysis. Thoroughly familiar with PowerPoint, Visio,
Excel, Word and Project. Experienced
in leading small, medium and large scale enterprise projects through all
project phases. Able to manage multiple
projects and priorities and possessing excellent communication skills.
MANAGEMENT
SKILLS
- Successfully managed complex projects with
multiple vendors and both onshore and offshore technical resources.
- Effective communication skills and record
of successful coordination between several geographically located teams.
- Project delivery under stringent timelines
and high pressure.
- Exceptional ability to maintain and build
client relationships and able to comfortably converse and communicate with
all facets of a clients organization.
- Thoroughly familiar with business process
definition, risk assessment and risk management and providing baseline
acceptance criteria and deliverables.
- Excellent verbal and written skills,
especially with regards to presenting findings to both technical and
non-technical audiences
- Thorough understanding of the Software
Development Life Cycle (SDLC) and the Project Management Life Cycle.
- Experience managing and creating project
reports, analysis and decision-making.
- Project Management, Project Schedule,
Project Tracking and Team Management.
- Rich experience in translating business
requirements to understandable IT systems requirements and implementing
continuous process improvements methods and procedures across the
organization.
SKILLS
FUNCTIONAL
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Damica J.
Imbornoni
PROFESSIONAL
EXPERIENCE
Cognizant Technology
Solutions Project
Manager
Multiple Client
Locations 08/2010 - Current
·
Managed numerous small,
medium and large scale projects that impacted multiple business areas including
Finance, Sales, Marketing, Policy Administration and ePayment processing. Projects include web based customer facing
software development efforts as well as internal portal web development projects.
·
Current projects involve web
site Search Engine Optimization as well as eBusiness web applications including
both external customer facing web applications as well as intranet web
applications for use by Sales (Agents and Customer Service Representatives).
·
Responsible for the staffing
of all projects as well as project budgets and resource management for the full
project lifecycle.
·
Communicated project status
for individual projects to both business, technical managers, stakeholders and
PMO.
·
Led and facilitated all
project meetings consisting of both business and technical personnel and both
onshore and offshore technical resources.
·
Created and maintained all
project related documentation such as project plans, status reports, risk
management reports, project charters.
·
Developed
implementation plans for projects and coordinated the testing of all projects
with test personnel.
·
Responsible
for full Project Management Lifecycle from project inception through to project
completion and signoff.
·
Responsible for all IT server
and pc support for the school including pc configuration, troubleshooting and
application installation and troubleshooting.
·
Vendor contact for all IT
related goods and services including email, software and hardware.
·
Managed data conversion from
existing student management system to new web based COTS package for
administration.
·
Assisted Finance department
and Admissions as needed depending on workload.
Attorneys Title Insurance Fund Service Project Leader
·
Projects included mainframe development
(addition of new functionality and proprietary subsystems) as well as
client/server application implementation of COTS package. As well as document management, imaging and
management of outsourcing vendors.
·
Managed and coordinated both
technical and business project teams consisting of full time employees,
contractors and vendors and including Finance, Legal, Business Operations team
members in addition to IT .Net development staff.
·
Developed project schedules
using MS Project (client and enterprise server versions). Used project milestones to identify critical
project deliverable dates and used predecessors and successors to identify
project next steps and for critical path analysis and dependencies.
·
Created project budgets and
schedules and managed the projects accordingly to ensure projects stayed on or
ahead of schedule and within budget guidelines.
·
Participated and led ongoing
project meetings with the project sponsor, stakeholders and project team members
including senior management and responsible for all project reporting to the
PMO.
·
Maintained all project
related documentation and followed and enforced IT process standards throughout
the full project lifecycle from initiation through project closing.
·
Managed external vendors that
provided software and hardware in support of project objectives. Vendors included 3rd party
software vendors and contractors.
·
Managed application
development projects through entire software development lifecycle from
requirements gathering through post implementation phases utilizing internal
technical resources, contractors and vendors
First Data Merchant Services
Project Manager
·
Developed, reviewed,
documented and communicated all technical and business project requirements to
both technical application development staff and supported business areas.
·
Projects involved
client/server applications as well as front end integration and user interface
development and the development of webservices to extract and maintain
information from mainframe and server based database backend systems.
·
Built project schedules using
MS Project and used Gantt charts and reports for project tracking and
analysis. Also used MS Project for
resource loading of project schedules with technical and business personnel
assigned to the project.
·
Participated in metrics
development for measurement of specific process improvements related to
business and technical areas.
·
Responsible for documenting
and executing project and testing plans and ensuring that all project work
performed conforms to and meets all corporate standards, policies and
processes.
·
Developed test scenarios and
test cases in support of software testing.
·
Directed technical staff as
well as coordinated business personnel from internal business operations areas
including Customer Relationship Managers to ensure projects were delivered
on-time, on-budget, and delivered full functionality.
·
Worked closely with business
channels to develop solutions for business issues for bank, large retail and
financial services enterprises and develop business requirements for projects
in support of new business initiatives.
·
Managed application
development projects through entire software development lifecycle from
requirements gathering through post implementation phases utilizing programming
or other technical resources from one or multiple development teams in a matrix
style organization.
Canon USA
Project Manager
·
Responsible for maintenance and development
work on a large mainframe based sales and sales support database.
·
Functionality supported
involved customer account setup, order entry and order tracking, inventory and
shipping order tracking and invoicing to customers.
·
Performed analysis and
programming in addition to managing a staff of six mainframe programmers.
·
Worked closely with business
groups to anticipate problems, develop requirements for new projects and work
efforts, and functioned as their point of contact with the IT organization.
·
Managed the setup and
installation of a client/server based 3rd party commercial package utilizing an
Oracle database for the support of Canon’s retail service division.
·
Developed application
development project schedules using MS Project.
Used MS Project for project tracking and resource assignments.
Metropolitan Life Insurance Company
Sr. Systems Analyst
·
Started work as Cobol Programmer
and progressed through to Senior Systems Analyst.
·
Supervised
analysts/programmers in providing programming, analysis, development and system
design work in support of a large pensions record keeping system for 401K plans
and other savings plans.
·
Worked with end users and
technical staff to resolve problems, organize work and determine schedules,
priorities, and target dates for assignments.
·
Coordinated customer data
conversions for use by Metropolitan’s internal computer systems.
·
Responsible for designing and
coding core application programs.
·
Developed reports and wrote
specifications for modifications and updates for use by programmers.
·
Point of contact with all
business areas for requirements and project development.
EDUCATION
Bachelor
of Arts, English Major
Project
Management Institute (PMI) Member
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