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Phone (Cell) : 407-449-4940
Email : damicaimbornoni@bellsouth.net

SUMMARY


An experienced and knowledgeable IT Project Manager who is very familiar with the full software development lifecycle, project management lifecycle, budgeting, project communication and scheduling. Extensive background in managing business computer applications, application development and business and systems analysis.  Thoroughly familiar with PowerPoint, Visio, Excel, Word and Project.    Experienced in leading small, medium and large scale enterprise projects through all project phases.   Able to manage multiple projects and priorities and possessing excellent communication skills.

MANAGEMENT SKILLS



  • Successfully managed complex projects with multiple vendors and both onshore and offshore technical resources.
  • Effective communication skills and record of successful coordination between several geographically located teams.
  • Project delivery under stringent timelines and high pressure.
  • Exceptional ability to maintain and build client relationships and able to comfortably converse and communicate with all facets of a clients organization.
  • Thoroughly familiar with business process definition, risk assessment and risk management and providing baseline acceptance criteria and deliverables.
  • Excellent verbal and written skills, especially with regards to presenting findings to both technical and non-technical audiences
  • Thorough understanding of the Software Development Life Cycle (SDLC) and the Project Management Life Cycle. 
  • Experience managing and creating project reports, analysis and decision-making. 
  • Project Management, Project Schedule, Project Tracking and Team Management.
  • Rich experience in translating business requirements to understandable IT systems requirements and implementing continuous process improvements methods and procedures across the organization.



SKILLS


FUNCTIONAL
  • Debit Card, Credit Card and Stored Value  Transfers and Payment Systems. 
  • Knowledge of Real Estate financing and Title Insurance Industry.
  • S/W development life cycle methodologies.
  • Preparation of Statement of Work and RFP documentation.
  • Requirements definition, functional specifications and gap analysis.
  • Project management and coordination from initiation through implementation, end to end testing and user acceptance testing.
  • Managed projects involving multiple hardware platforms including mainframe, client/server and web based technologies.

Damica J. Imbornoni

PROFESSIONAL EXPERIENCE



Cognizant Technology Solutions                                                                   Project Manager   
Multiple Client Locations                                                                        08/2010 - Current
·         Current projects involve web site Search Engine Optimization as well as eBusiness web applications including both external customer facing web applications as well as intranet web applications for use by Sales (Agents and Customer Service Representatives).
·         Responsible for the staffing of all projects as well as project budgets and resource management for the full project lifecycle.
·         Communicated project status for individual projects to both business, technical managers, stakeholders and PMO. 
·         Led and facilitated all project meetings consisting of both business and technical personnel and both onshore and offshore technical resources.
·         Created and maintained all project related documentation such as project plans, status reports, risk management reports, project charters.
·         Developed implementation plans for projects and coordinated the testing of all projects with test personnel.
·         Responsible for full Project Management Lifecycle from project inception through to project completion and signoff.

Orlando Academy School of Health Professions                                            Project Manager                                 
Orlando, FL                                                                                               10/2009 -02/2010
·         Responsible for all IT server and pc support for the school including pc configuration, troubleshooting and application installation and troubleshooting.
·         Vendor contact for all IT related goods and services including email, software and hardware.
·         Managed data conversion from existing student management system to new web based COTS package for administration.
·         Assisted Finance department and Admissions as needed depending on workload.


Attorneys Title Insurance Fund Service                                                     Project Leader                                     
Orlando, FL                                                                                               05/2006-12/2008 
·         Projects included mainframe development (addition of new functionality and proprietary subsystems) as well as client/server application implementation of COTS package.  As well as document management, imaging and management of outsourcing vendors.
·         Managed and coordinated both technical and business project teams consisting of full time employees, contractors and vendors and including Finance, Legal, Business Operations team members in addition to IT .Net development staff.
·         Developed project schedules using MS Project (client and enterprise server versions).  Used project milestones to identify critical project deliverable dates and used predecessors and successors to identify project next steps and for critical path analysis and dependencies.
·         Created project budgets and schedules and managed the projects accordingly to ensure projects stayed on or ahead of schedule and within budget guidelines.
·         Participated and led ongoing project meetings with the project sponsor, stakeholders and project team members including senior management and responsible for all project reporting to the PMO.
·         Maintained all project related documentation and followed and enforced IT process standards throughout the full project lifecycle from initiation through project closing.
·         Managed external vendors that provided software and hardware in support of project objectives.  Vendors included 3rd party software vendors and contractors.
·         Managed application development projects through entire software development lifecycle from requirements gathering through post implementation phases utilizing internal technical resources, contractors and vendors


First Data Merchant Services                                                                             Project Manager                              
Coral Springs, FL                                                                                                07/1998-05/2006
·         Developed, reviewed, documented and communicated all technical and business project requirements to both technical application development staff and supported business areas. 
·         Projects involved client/server applications as well as front end integration and user interface development and the development of webservices to extract and maintain information from mainframe and server based database backend systems.
·         Built project schedules using MS Project and used Gantt charts and reports for project tracking and analysis.  Also used MS Project for resource loading of project schedules with technical and business personnel assigned to the project.
·         Participated in metrics development for measurement of specific process improvements related to business and technical areas.
·         Responsible for documenting and executing project and testing plans and ensuring that all project work performed conforms to and meets all corporate standards, policies and processes. 
·         Developed test scenarios and test cases in support of software testing.
·         Directed technical staff as well as coordinated business personnel from internal business operations areas including Customer Relationship Managers to ensure projects were delivered on-time, on-budget, and delivered full functionality.
·         Worked closely with business channels to develop solutions for business issues for bank, large retail and financial services enterprises and develop business requirements for projects in support of new business initiatives.
·         Managed application development projects through entire software development lifecycle from requirements gathering through post implementation phases utilizing programming or other technical resources from one or multiple development teams in a matrix style organization.  


Canon USA                                                                                                        Project Manager                  
Lake Success, NY                                                                                             06/1991 – 07/1998
·          Responsible for maintenance and development work on a large mainframe based sales and sales support database. 
·         Functionality supported involved customer account setup, order entry and order tracking, inventory and shipping order tracking and invoicing to customers.
·         Performed analysis and programming in addition to managing a staff of six mainframe programmers.
·         Worked closely with business groups to anticipate problems, develop requirements for new projects and work efforts, and functioned as their point of contact with the IT organization.
·         Managed the setup and installation of a client/server based 3rd party commercial package utilizing an Oracle database for the support of Canon’s retail service division.
·         Developed application development project schedules using MS Project.  Used MS Project for project tracking and resource assignments.



Metropolitan Life Insurance Company                                                           Sr. Systems Analyst                 
New York, NY                                                                                                   06/1979 – 06/1991
·         Started work as Cobol Programmer and progressed through to Senior Systems Analyst.
·         Supervised analysts/programmers in providing programming, analysis, development and system design work in support of a large pensions record keeping system for 401K plans and other savings plans.
·         Worked with end users and technical staff to resolve problems, organize work and determine schedules, priorities, and target dates for assignments.
·         Coordinated customer data conversions for use by Metropolitan’s internal computer systems.
·         Responsible for designing and coding core application programs. 
·         Developed reports and wrote specifications for modifications and updates for use by programmers. 
·         Point of contact with all business areas for requirements and project development.

EDUCATION


Bachelor of Arts, English Major
Saint Francis College, Brooklyn, NY

Project Management Institute (PMI) Member


 



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