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Caleb Kojoe
6786 Friars Rd. #195
Ph – 443.186.5115
San Diego, CA 92106 Email
- calebkojoe@yahoo.com
VALUE OFFERED
• Quality Management Systems
• Agile Organization Efficiency Drivers • New Business Pipelines • Wine
Lifestyles Event Management • Project Management and Service Delivery Metrics •
Project, Event and Product Requirements Development • Product Development
Lifecycle Management • Executive Level Collaborations • Vendor Relationships
Management • Stakeholder Accounting and Relationship • Profit Maximization • Mitigate
Perceived/Real Risks • Tender, Proposal and Contract Development • Enterprise
Client Management • Operational Opportunities • Marketing and Communications • Strategic
Value Co-Creation Alliances
EMPLOYMENT NARRATIVE
Mar.2008 to Present – Owner of Typicité, a
"voice of the customer" event management consultancy bringing project
management processes to innovate the service orientation stipulated in
corporate philosophy. Enable wine estates to optimize the customer benefits of
their products and hospitality services. Using pilot projects to develop
service portfolio features for integration into product/process organization
with quality assurance during service delivery. Employing a coherent approach
during event projects to test how client's product and service innovation
processes interact with each other. Analyze test experiences to derive and
implement training that enables the optimization and checking of which implicit
and explicit customer requirements are met. Deliver professionalized
product/service innovation training portfolio for wine estates to understand
the service orientation of wine trade specialists, tour operators, corporate
board and fund raising events, specialty wine clubs, and independent high-end
wine collectors.
Sept.2007-Jan. 2008,
Project Manager, Select Data
Developed a
multi-perspective creativity project team to define customer requirements using
storyboard process of workflow, test and deployment plans. Harnessed company
competencies to support upgrade and
scale web portal database with 26 production-representative configuration applications.
Optimized statement of requirement specifications to support project design
metrics and reporting. Chaired weekly scrum progress meetings with stakeholders
to polish up customer and user constellation ideas and evaluation of potential
solutions. Communicate project status to multiple levels of management and
stakeholders across the organization. Initiated technical knowledge transfer
process for new client startup working with the Client Management training and
support teams. Performed assessment of existing application for improvement
opportunities to simplify their management. Proposed platforms regression tests
for all aspects of our applications. Reproduce customer issues and documented
cases for development opportunities. Initiated multiple release environments
for code development and testing. Analyzed the data to understand risks and
opportunities.
Sept. 2006 Sept. 2007,
Contract Project Manager, DEC Associates
Owner of contracted product
and service services for construction projects. Chaired weekly multi-discipline
progress mapping team meeting to guarantee resource organization and quality
assurance of services delivered from stakeholders and clients. Using PMO
methods, story maps and MS Project to manage projects ranging from $50K to more
than $5M: managing scope, tasks, status, and budget and coordinating daily
activities for projects across all functional groups. Identified new technical
business and service requirements to implement into new business opportunities
to standardize and individualize customer benefits of DEC products. Managed
project budget, internal and external customers, and suppliers, cost &
change controls, project schedules to successful outcomes, environmental and
construction safety guidelines.
Jan 2004 - July 2006:
Project Quality Manager Novatek Inc/IntelliServ Provo, Utah
Owned and implemented a
cross-functional quality assurance processes using PMO methodologies. Supported
hardware and software systems development at concept release, prototype testing
of new products and existing business systems employing Agile practices to
measure progress. Pushed the establishment of process metrics using story
boards, quality standards via management of scope, tasks, status, and budget. Coordinating
daily activities of projects across all functional groups under a unified Quality
Management System and Health Safety & Environment. Developed testing procedures
with design engineering for a novel real time down hole telemetry network for
the oil & gas industry. Using tools such as PMBOK, MS Project to conduct
individual project reviews, conceptualize the relationships between project
tasks and the bigger picture, health, and compliance to Novatek's launch
practices. This included direct production support from prototype to first
customer ship, develop and implement enterprise testing methodologies and
processes. Owned driving organizational development concepts to improve
processes and integrate cross-functional business units. Monitor and direct
project conformance with established QA methodologies and processes, personnel
safety training and reducing to practice; business operational policies and
procedure. Prepared and execute regulatory compliance audits of staff in the testing
and validation of all systems from concept to commercial release.
2000 to 2003 - Contract
Project Manager - Main Stream & Intel Hillsboro, Oregon
Worked with functional
stakeholders as project team lead employing System Development & Product
Life Cycle disciplines. Owned driving within an outsourced matrix, logical
sequencing of structured creation, maintenance and monitor of project plans,
metrics, milestone mitigation and delivery to schedules. Used PMBOK and MS
tools to project methodologies to manage production-representative outcomes,
process improvement opportunities, gathering requirements, establishing scope
and objectives. Employed Content Management, Change Control and created Test
Plans per contract terms to improve functional organization improvements in
Design & Manufacturing Operations, Outsourcing, Vendor Management and
Process Benchmarking staffs.
Sept.1996-April 2000
Intel Corporation, Server Products Division (SPD)
Program Manager, Server
Products Division (SPD)
Operations Program
Manager for entry to mid-range products for Tier 1 OEM and Channel customers. Responsible
for managing new server systems deploying INTEL Architecture solutions. Implemented
new business process learning for various projects from concept through
complete life cycle based on PMBOK management. Successfully managed the launch
of more than 8 systems and peripherals using Product Life Cycle discipline. Set
new time to market benchmarks for the division including; document business
processes, process design changes and performance metrics in support of
business objectives. Administrative and supervisory responsibility leading
project team on writing Project Requirements Documents. As owner of P & L,
drove project requirements, in-depth evaluation of potential solutions and tracked time to market with presentations to
senior management as well as customers. Conducted project workshops for program
stakeholders. Responsible for Quality Control, project triage, post launch
process analysis to capture Best-Known Methods, program budget and delivery
performance. Managed Intel-wide project for vendor managed inventory system
including contract negotiation and successfully trained for transitioning more
than 200 critical materials suppliers. Collaborated with Product Line Managers
and design engineering to drive pre-flight checklists, and factory readiness,
post-launch supports and termination.
Jan.1990- Dec 1995
Toshiba America Info. Sys. Inc., - Irvine, CA
Planner & Sr.
Procurement Analyst, Mfg. Repair Center (MRC)
Administrative and
supervisory responsibility for production operations. Program owner of Telecom
systems and Repair Center start up. Managed turnkey vendors’ performance,
Intellectual Property deployment and training development for 31 technicians
employing System Development Life Cycle discipline. Created service level
agreements and desktop procedures of essential business processes; negotiated
revenue from refurbishment products with marketing. Set supplier schedules, directed
quality control targets, drove and tracked day to day mitigation of vendor
issues. Successfully set up vendor managed inventory program that certified
domestic and foreign vendors, capacity planning, product tests, material
readiness and inventory control logistics and department efforts to pass
ISO9002 certification within 8 months of start up.
Nov. 1985- Jan. 1990
Archive Corp - Seagate Technologies - Costa Mesa, CA 92626
NPI Product Specialist
Define Project Scope and
Objectives based on new product releases and marketing forecasts. Managed
planning & project interface between internal design and customer firmware integration
teams of storage system configurations validated on client platforms.
Coordinated workflow between engineering labs, marketing and manufacturing for
new product introductions; created and published Reseller divisions master
schedule to the Singapore manufacturing plant, compiled sales forecast and
reported up to the Divisional Director.
EDUCATION NARRATIVE
2000 University of Oregon - B.A.
Political Science
2000 Intel University - Certified
Program Manager
1996 American Management Association
- Certified Program Manager
1994 University of California,
Irvine Certificate Marketing of Tech Products & Services
References available upon request
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