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Professional Profile

Information technology professional in both public and private sector since 1992.  Significant focus on providing information technology services in high profile, high tempo, mission critical, classified government environments.  I have active Federal Government security clearances with Department of Defense Top Secret/SCI with CI Poly, and with Department of Justice/Homeland Security Public Trust Secret.

Significant Contributions and Experience in following sectors

  • Engineering System of Systems
  • Software Engineering
  • Database Design and Development
  • Network Engineering
  • Domain Administration
  • Electronic Mail
  • Remote Access
  • Tier III Customer Support
  • Web Technologies
  • IA Vulnerability Assessments
  • Intrusion detection and threat mitigation
  • Firewalls, and Virtual Private Networks
  • Satellite Voice and Data Systems
  • Telephony Installations and Support
  • Video Teleconferencing
  • Available for extensive travel

Reverse Chronological List of Experiences

Engineering Officer at US Army Reserve, Ft Dix, New Jersey                                                 October 2009 – Present
Lead IT Specialist at DHS-ICE, Williston, Vermont                                                             January 2011 – June 2011
Network Engineer at SAIC, Williston Vermont                                                                  March 2010 - January 2011
Systems Administrator for Hampton Direct Inc, Williston, Vermont                                   October 2009 – March 2010
Systems Administrator for Accenture, Northern Virginia                                                   March 2009 – October 2009
US Army (Mobilized Reservist on Active Duty)                                                       12 September 2001 – March 2009
Information Management Officer, Army Operations Center, Pentagon, VA               January 08 – March 2009
Automation Officer, National Guard Bureau, Arlington, VA                                     February 07 – January 08
Embedded Tactical Trainer, Task Force Phoenix, Afghanistan                                April 05 – September 06
Information Management Officer, Army Operations Center, Pentagon, VA                       May 03 – March 05
Battle Captain, Office of the CIO/G6, Pentagon, VA                                                  November 02 – May03
Platoon Leader, National Guard Security Forces at BTV Airport                         September 12, 01 – June 02
Vermont Army National Guard (Part Time)                                                                July 1993 – September 11, 2001
Software Engineer for Kestrel Technologies, South Burlington, Vermont                                May 2000 – August 2001
Software Engineer for Computer Sciences Corporation, Burlington, Vermont                      November 1997 – May 2000
Systems Administrator for Computer Task Group, Essex, Vermont                            February 1997 – November 1997
Software Engineer for IDX Systems Corporation, South Burlington, Vermont                         June 1992 – January 1997
Indiana Army National Guard (Part Time)                                                                        September 1987 - July 1993
US Army Reserve                                                                                                        June 1986 - September 1987

Education

Excelsior College, Albany, NY:  Bachelor of Science Computer Information Systems, ‘02
Champlain College, Burlington, VT:  non-matriculated studies, 24+ semester hours, ‘97-‘01
University of Vermont, Burlington, VT:  non-matriculated studies, 30+ semester hours, ‘88-‘01
Purdue University, West Lafayette, IN, Undergraduate studies BS Math/Comp Sci, 100+ semester hours, 1986-1992

Professional Experience

2nd Battle Command Training Brigade, 75th Division US Army Reserve, Ft Dix, New Jersey        October 2009 – Present
Systems and Network Engineering Officer
The 2nd BCTB conducts staff training events at echelons below corps for units preparing to deploy worldwide.
·         Operate, staff, and supervise a Network Operations Center for training events
·         Provide exercise event with a full complement of MS Windows Office servers and infrastructure
·         Maintain warranty contracts for server infrastructure and approx 200 end-user laptops
·         Coordinate dedicated point to point network connections from home office to exercise site for data access to physical and virtual infrastructure
Immigration and Customs Enforcement, DHS, Williston, Vermont                                       January 2011 – June 2011
Lead Information Technology Specialist
Provide IT support to the Law Enforcement Support Center which answers queries from nationwide LEO's
·         Shift Lead for IT at the Law Enforcement Support Center
·         Lead project manager for computer installations and deployments
Science Applications International Corporation (SAIC), Williston, Vermont                          March 2010 - January 2011
Network Engineer
SAIC is a Prime contractor to US Customs and Immigration Service
·         MS Windows Server provisioning and configuration
·         Lead project manager for server deployments and installations
·         Coordinate identification of new site codes for new USCIS government facilities
·         Coordinate the reuse of capable electronics equipment or the disposal of equipment past it’s prime
Hampton Direct Inc, Williston, Vermont                                                                          October 2009 – March 2010
Systems Administrator
Hampton Direct is a B2B merchant that provides goods to North American retailers.
·         MS Windows Server Systems Administration on Dell PowerEdge servers
·         Administration of system services: SharePoint, Exchange, SQL 2008/2005/2000, Terminal Services, AD
·         Network design and configuration: Port Trunking, switching, routing, SNMP, and monitoring
·         Software License inventory and management
·         Crystal 8/10 migration to Crystal Business Objects XI R2
·         Server Deployments: ESX host, and MS Server VM deployments
·         SAN: Dell MD3000i turn-up and configuration
Accenture National Security Services for DoD Intelligence Community, NoVA, Virginia       March 2009 – October 2009
WinTel Systems Administrator
ANSS performs an ISP / ASP role for a DoD Intelligence Community customer using VMWare Virtual Center cluster on Dell M600/M610 Blades and M1000e Chassis in lights-out facility
·         Remote Windows Server Administration via MS Terminal Services, Citrix, VMWare console, or IDRAC
·         Server Administration and Engineering (Microsoft Windows Server, and Red Hat Enterprise Linux)
·         Database Server administration (Oracle on RHEL, Microsoft SQL)
·         Centrify Active Directory integration for Unix nis and LDAP clients
·         Altiris Deployment / Notification Server scripting
·         McAfee Hercules Remediation Manager
·         eEye Retina Vulnerability/Security Scanning
·         DISA Gold Disk remediation
US Army (Mobilized National Guard on Active Duty)                                                    September 2001 – March 2009
Information Management Officer, Army Operations Center, Pentagon                     January 08 – March 2009
Automation Officer, Army Strength Management, NGB, Arlington, VA                    February 07 – January 08
Embedded Tactical Trainer, Task Force Phoenix, Afghanistan                                April 05 – September 06
Information Management Officer, Army Operations Center, Pentagon                              May 03 – March 05
Battle Captain, Office of the CIO/G6, Pentagon                                                         November 02 – May03
Platoon Leader, National Guard Security Forces at BTV Airport                         September 12, 01 – June 02
Command and Control Support Agency, Army Operations Center, Pentagon                     January 2008 – March 2009
Information Management Officer
·         Develop policies and procedures for operations and supervise day-to-day tasks and resolution of issues
·         Work with peer support staff, subordinates, and outside agencies, commands, offices, and vendors to diagnose and resolve technical issues
·         Perform hands on technical troubleshooting in a 24/7 mission critical systems environment at main office, and emergency relocation sites.
·         Supervise internal agency vendor contracts for Tier I Help Desk, and Tier II server administrators
·         Provide assistance to Tier III support engineers when necessary to maintain maximum uptime
·         Consult with tenant organizations to develop information technology needs statements and/or generate requirements analysis for new systems to support their unique business practices
·         Define and track tasks for multiple projects simultaneously
·         Conduct vulnerability assessments for system owners and assign remediation tasks to Tier I-III staff
·         Coordinate with external agencies, organizations, and service providers during planned and unplanned outages to report timeline expectations to tenant VIP's.
·         Provide support, configuration, monitoring and maintenance of the following critical services to tenant organizations:  Citrix Xen/Metaframe for remote access; MS Terminal Services, McAfee AntiVirus/AntiSpam DAT updates; Symantec Endpoint Protection DAT Updates; MS Exchange; Blackberry Enterprise; SQL Server Cluster; Exchange Cluster; IIS Cluster; W3 services; and provide admin services to my OU within AD.
Army Strength Management, National Guard Bureau, Crystal City, Arlington, VA          February 2007 –  January 2008
Automation Officer (Systems Engineer)
·         Stood up Active Directory forest, including DFS, DHCP, DNS, POP, SMTP services
·         Integrated 11 remote sites via a diverse network topology into one seamless network.
·         Microsoft Windows Systems Engineering (Windows 2000 Server, Windows 2003 Server, Active Directory)
·         Voice and data network engineering (Cisco, VOIP, Satellite Systems, VPN, wireless networking)
·         Support development team connectivity to secure data sources via s-ftp; ssh; and IPSEC tunnels
·         Establish ERG (Emergency Relocation Group) facility, integrate information systems and communication architecture into existing network infrastructure
·         Develop technical support documentation and troubleshooting manual for ERG facility
·         Review network access control mechanisms for anomalies (Solaris snoop, Ethereal, WinPcap, nmap)
·         Conduct vulnerability assessments with Harris Stat
·         MS SQL programming, and ad-hoc query generation for third party tools
·         Development and maintenance of SQL SSIS/DTS Packages
Task Force Phoenix, US Army Central Command, Herat, Afghanistan                            April 2005 – September 2006
Embedded Tactical Trainer for Chief Information Officer / Signal Officer
·         Train, mentor, and coach the CIO/G6 to the Afghan National Army 207th Corps to US and ANA standards
·         Increase automation and communication capabilities of the Afghan military
·         Perform tier I and II telecommunication and information systems customer support
·         Voice and data communication infrastructure administration (Cisco, VOIP, SATCOM)
·         Train, mentor, coach and evaluate communications staff for US and Afghan forces
·         Coordinated communication plans with host nation law enforcement; other US Government agencies, Non-Government agencies; local military forces, and NATO forces
·         Information systems vulnerability assessments and threat mitigation via Harris STAT
·         Stood up SMS, AV resources for remote facilities via VPN over SAT link
Command and Control Support Agency, Army Operations Center, Pentagon                            May 2003 – April 2005
Information Management Officer
·         Collaborate with systems support staff, development teams and tenant organizations.
·         Conduct on-site analysis, diagnostics, and resolution of complex problems for a variety of end users.
·         Research, recommend, schedule, and perform system improvements, upgrades, and repairs.
·         Prepared Information Papers for high profile General Officers describing information technology issues of the day such as emerging technologies or software vulnerabilities
·         Created SQL queries for use in ad hoc reporting tools (ie. Crystal Reports)
·         Assisted tenant organization staff with preparation of official responses to quick turnaround Congressional Inquiries and Requests for Information from the primary HQDA Staff.
·         Conduct research on software products, services, protocols, and standards in support of tool procurement and process development efforts. Evaluate and recommend hardware and software products.
·         Design and implement processes and services to monitor network performance of:  GOTS; COTS; and locally developed application suites.
·         Provide training and support to help desk support staff and system administrators.
·         Develop technical documentation, procedural manuals, and help sheets for voice, data and video systems.
·         Participate in development and testing of business continuity and disaster recovery planning.
·         Respond to emergency outages in accordance with business continuity and disaster recovery plans.
·         Perform IT systems audit focusing on security and performance.
·         Provide support, configuration, monitoring and maintenance of the following critical services to tenant organizations:  Citrix Metaframe for remote access; MS Terminal Services, McAfee AntiVirus/AntiSpam DAT updates; Symantec Endpoint Protection DAT Updates; MS Exchange; Blackberry Enterprise; SQL Server Cluster; Exchange Cluster; IIS Cluster; W3 services; and provide admin services to my OU within AD.
Office of the Chief Information and Communications Officer, Pentagon                              November 2002 – May 2003
Battle Captain / Action Officer
·         Maintain situational awareness of global army communication assets
·         Used situational awareness to prepare a daily briefing for LTG Peter Cuviello, the Army CIO/G-6
·         Manage interoffice projects between HQDA Crisis Action Team and NETCOM
Army National Guard Airport Security Detail, Burlington, Vermont                             September 12, 2001 – June 2002
Platoon Leader / Shift Leader
·         Supervised a team of 8 armed soldiers providing security services at the Burlington airport
Vermont Army National Guard                                                                                 July 1993 – September 11, 2001
Indiana Army National Guard                                                                                                  June 1986 – July 1993
Traditional National Guard Soldier                                                           (Part-Time Uniformed Military Service)
Kestrel Technologies, South Burlington, Vermont                                                                May 2000 – August 2001
Software Engineer in Development
Overview:  I was a member of a small software development group providing a software application to help customers in NYC's financial district manage their bond assets.
·         Software engineering (C, C++ programming for Windows clients and Solaris servers)
·         Oracle Database programming on Solaris 8
·         Created custom stored procedures for use in ad hoc reporting tools (ie. Crystal Reports)
·         Small project management
·         Additional duty of server, network, and telco/PBX administration (ipf, fwtk, and vpn maintenance)
Computer Sciences Corporation at General Dynamics, Burlington, Vermont                      November 1997 – May 2000
Software Engineer in Development
Overview:  I was a member of a small software development group tasked with enhancing GD Engineering department's ability to track product lifecycle from conceptualization to market and through maintenance.
·         Systems analysis and business process modeling
·         Provided level of effort estimates for development of software products and modules
·         Provided application and development using SDRC's Metaphase PDM, C, C++, and unix shell (sh, bsh, csh)
·         Oracle Database programming on HP-UX
·         Created custom stored procedures for use in ad hoc reporting tools (ie. Crystal Reports)
·         Provided database, operating system, network support to development team
Computer Task Group at IBM Micro Electronics, Essex, Vermont                              February 1997 – November 1997
Systems Administrator
·         AIX server and workstation installations and configuration management for ~400 workstations and servers
·         Unix shell scripting (sh, ksh, csh, perl)
·         Network troubleshooting to determine RFO's via unix command line tools and switch/router logon sessions
IDX Systems Corporation, South Burlington, Vermont                                                         June 1992 – January 1997
Software Engineer in Customer Support
Overview: IDXrad (aka DECrad), a Radiology Information System (RIS) that tracked patient care data for medium to large hospitals.  The RIS sale included server hardware, OS, database, application and maintenance.
·         Conducted software engineering, application development and database programming
·         Created custom stored procedures for use in ad hoc reporting tools (ie. Crystal Reports)
·         Provided server operating system support and triage on VMS and OpenVMS
·         Provided Tier II support for customer network devices

Professional Memberships / Associations

AFCEA (NoVA Chapter)– Armed Forces Communications and Electronics Association
AUSA – Association of the US Army
INCoSE (Metro Washington) – International Council on Systems Engineering
Military Officers Association of America
NGAUS (Vermont)– National Guard Association of the US Army
PMI-CV - Project Management Institute Champlain Valley VT Chapter

Professional Education

VMWare Corporate Education, VSphere Fast Track, 45hrs, 2010
Structural Dynamics Research Corp, Product Data Management Customization and Systems Admin, 160+ hrs,1998

Military Education

US Army Warrior Leader Course, Camp Shelby, MS 16 wk residency, 2005
US Army Signal School, Fort Gordon (Augusta), GA Signal Officer Basic Course, 20 wk residency, 1999
US Army Adjutant General School, Fort Indiantown Gap, PA, Personnel Administration Mgmt, 1995
US Army Armor School, Fort Knox, KY, Armor (M60/M1 Tanks) Crewman Course, 1993
Purdue University, West Lafayette, IN, Reserve Officer Training Course, 1988-1990
US Army School of Medicine, Fort Sam Houston (San Antonio), TX, US Army Medical Specialist Course, 1987
US Army Training and Doctrine, Fort Dix, NJ, Basic Training, 1986

Military Skill Set Timeline

1999-Present:          Signal (AOC 25);
2003-Present:          Information Systems Management (FA 53);
2003-2009:              Telecommunications Systems Engineering (FA 24)
1995-1999:              Personnel Administration (MOS: 71D, 71L, 75B)
1993-1995:              Armor Crewman(MOS:19E 19K)
1988-1993:              Platoon Leader (MOS 09R)
1986-1988:              Medical Specialist (MOS 91A)

Residential

Vermont:  52 Old Colchester Road, Essex Junction, Vermont 05452 (No access for USPS)
Virginia:  3704 Bevan Drive, Fairfax, Virginia 22030


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