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PRIYA AGARWAL Date of Birth:  30thSeptember, 1988

Email: creative.priya@gmail.com

                                                                       

SNAPSHOT

A skilled Business Analyst/SME working with SDG Software India Pvt Ltd having 4.10 yrs. of experience with demonstrated capability to create and execute innovative Business plans, Solutions Designing, Business Intelligence and Process Management.

CORE COMPETENCIES
	1.	Business Analysis	2.	Project Management
	3.	Requirement Gathering	4.	GAP Analysis
	5.	Change Management Tool	6.	Executing Test Cases
	7.	MIS Reporting and Documentation	8.	SDLC Cycle
	9.	Designing Executing Test Cases	10.	Testing (Black Box)

FUNCTIONAL SKILLS

Testing a number of product releases with focus on customer satisfaction, quality and performance

Identifying and analysing defects, questionable functions, errors and inconsistencies in outputs, user interface and content

Documenting, tracking the test results, analysis, & unresolved problems for writing test cases and reporting bugs

PROFESSIONAL EXPERIENCE
1.       QA Engineer – SDG Software India Pvt Ltd	Consultant/Business Analyst	04-10-2010 – Present
SDG Software India is a Software solution providing company majorly deals in GE Projects.

My Roles &Responsibilities included:

·         Manage delivery of projects that require applications configuration per business needs, systems integration and web reporting.

·         Identify Risks for the various projects and develop risk mitigation plans.

·         Develop Business Strategy for the various projects.

·         Provide leadership in logical/physical data modelling, applications configuration and solution design.

·         Use best practices to design solutions for applications configuration, test plans and test cases, reports.

·         To gather requirements from the corporate customers through various meetingsarranged with Onsite andOffsite Teams.

·         To understand functional requirements and process workflows and translate them to features available in the application for implementation.

·         Prepare test scenarios and responsible to carry out successful testing; identify gaps as part of testing.

·         System Integration, Regression, Browser Compatibility and Defect retesting

·         Defect logging and tracking in Quality Centre.

·         Coordinating with other 3rd parties for Defect Resolution

·         Post implementation and Go-live, handle Production issues, resolve user queries and initiate application level changes at relevant instances.

·         Freezing the requirements

·         Prepare the To – Be process flow diagram (Workflows and Dataforms).

·         To prepare the Business Requirement Document (BRD) of the collected requirements and get it verified by the business side

·         Providing functional support during the development and testing phases - Preparing Business Scenarios, Reviewing Test Scenarios/Cases.

·         To prepare Software Requirement Specification (SRS) of the collected requirements and get it verified by the business side

PROJECT DETAILS
Project Name	Description
Sourcing Compliance	It’s a workflow process which is to be created for different vendors who are providing the services to the GE Sourcing Community. A multi-level approval required to the vendors for getting paid to their services from Sourcing Team.
Digital Document Online Cafe	In GE SBI, there are lots of amendments done in the policies on daily basis. It’s a very critical process. From step 1 to step 7, all users must be able to see documents uploaded by the requestor and archive those document which is not required by the branding team.
Compliance Certificate	To become a vendor of GE Capital, it’s mandatory to sign a certificate. Earlier it was done manually. But through that process, now vendor signed electronically and approval will be given on Mails.
Internet and Mobile Registration	In an Organisation, there is a restriction that employees are not supposed to use Internet and Mobile. So for taking the approval from higher authority, a workflow is designed as such, there are multi-level approval required to use Internet and Mobile inside the Organisation.
SBI Card Allotment	As SBI is maintaining high security in their Database. So, for accessing the database a proper approval is required from higher authority on mails which will take time. No through this process if a requestor request for the access, then a Card has been issued to the requestor for the limited time period.
NPS Automation	NPS Automation is a tool which is used for notifying client on mail and on phone to provide NPS (net promoter score) to the resource who works for them on their project. Advantages: ·      Streamlined and structured workflow capabilities. ·      Client-customer relationship and business management. ·      Easy accessibility to data, customer segmentation and centralized record keeping.
Aero Program Deck	APD is a tool which is used to managing multiple programs and projects with different approved budgets for different sessions CY, S2, GPB. Projects can be bulk approved and also bulk rejected. Reports can be generated as per the sessions and also for different years.
SoM DLLR	DLLR consist 8 Maryland’s divisions and in there, each and particular division, information is related to their department which is the updated one. As a QA, need to write test cases which are approx. 650, testing the majorly sanity party like URL’s, link.
Concur	Concur is having the functionality to retain the customer’s details entered by them and these details can be verified at admin level. Inviting any outside/inside GE customer(s) or Government officials for a central meeting and providing stuffs like Meals, Entertainment, Gifts and Miscellaneous will have to keep the record of all and verified all the above details by Admin who is going to pay all the expenses.

PROFESSIONAL EXPERIENCE
2.       Associate – iGate Patni	Quality Analyst	20-10-2009 – 20-08-2010 10 months
iGate Patni is a software consulting, technology and business process outsourcing and product engineering services company.

My Responsibilities included:

·         Manage Designing test cases for applications

·         Performing acceptance, regression and functional testing

·         Tracking of bugs in Bug Tracking Tool

·         Preparing and maintaining test reports after executing the test cases

PROJECT DETAILS
Project Name	Description
Cards Manager	Cards Manager is used to retrieve the details about the Credit Card Customers. As soon as the agent entered the Credit Card number Cards Manager will retrieve the details about the Credit Card Customer. This application is mainly used in contact centre or phone banking unit for the Credit Card Department.
Electronic Transaction Management System (E-TMS)	E-TMS is a tool which is used to making entry as per the online application and also retrieve the report in excel whatever makes entry on to the tool.

PROFESSIONAL EXPERIENCE
3.       Junior Developer – Kaplan India Pvt Ltd	Jr. Developer	24-06-2008 – 28-08-2009 14 months
Kaplan is a global innovation, technology and E-Services Company focused exclusive on E-Learning.

My Responsibilities included

·         Manual testing of the newly added features in the E-books using SCORM Tool.

·         Developed E-books on the KAAT Tool and XML Spy which is a Kaplan authorised internal Tool.

·        Updating of project as per the client requirement

·        Writing Technical Documentation regarding the functionality of different tools used in the E-product development.

ACHIEVEMENTS & AWARDS

·         Interviewed Sh. K.C.Venugopal, former Power Minister of India, being a part of my MBA project.

·         Certificate by IBM for submission of the project at National Level.

·         Presented a paper presentation at KIET, Ghaziabad on: Network Sniffers and Bluetooth.

·         Third Position in IT Quiz Contest 2008 held at Jawaharlal Nehru University.

·         Got Letter of Appreciation (LOA) by COO of the Kaplan India Pvt. Ltd. to complete the project in a tough deadline by maintaining the quality and productivity of the product.

·         Got Client Appreciation for excellent Coverage in Test Cases for APD Project.

EDUCATION
	Qualification	College/ University	Year	Grade/  %
	MBA (IB)	Aligarh Muslim University, Aligarh	2013	67.56%
	B.Tech. (CSE)	Krishna Institute of Engg. & Tech./U.P.T.U	2008	66.50%
	XII	C.B.S.E./ S.B.D.S.S. School	2004	73.80%
	X	.C.S.E./ Three Dots Sr. Sec. School	2001	57.20%

OTHER PROFESSIONAL QUALIFICATIONS
	Qualification	College/ University	Year	Grade/  %
	PGDIB	Symbiosis, SCDL	2011	B

PERSONAL INFORMATION

Father’s Name                                      :               Sh. DharmendraKumar Agarwal

Sex                                                          :               Female

Permanent Address                             :               D/o Sh. D.Agarwal,

                                                                                Court of Ward Compound,Near ICICI Bank,Aligarh(UP)-202001

Contact No.                                           :               +91-9876543210

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