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Romeo W.  Devon

                                  PO Box 4412  ·  Palmer, AK 99485

Phone: (907) 295-1256                                                                          romeo_devon@yahoo.com

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SKILLS

• Ability to document and manage multiple projects, resources, time, budget and scope.
• Expert knowledge of Microsoft Project, Visio, Publisher, Excel, PowerPoint and Word.
• Advanced knowledge of IT network infrastructure, design and implementation.

 

WORK EXPERIENCE

World Wide Technology, Anchorage, AK

Project Manager                                                                     August 2, 2010 – Current Date

·        Managed the day-to-day operational and tactical aspects of multiple projects.

·        Implemented engagement review and quality assurance procedures to ensure profitable and successful execution of consulting engagements as measured by regional goals and customer satisfaction.

·        Managed day-to-day client interaction and expectations for multiple projects.

·        Minimized company exposure and risk across multiple projects.

·        Proactively managed changes in project scope, identified potential crises, and devised contingency plans.

·        Managed and analyzed profitability, revenue, margins, bill rates and utilization across projects.

·        Managed Cisco Call Manager VoIP upgrade for multi-site financial institution

·        Managed 100+ site Network upgrade with Cisco routing, switching and wireless equipment

·        Managed multiple projects with multiple subcontractors upgrading cable, environmental and power infrastructure

Oregon Freeze Dry, Albany, OR

Network Engineer                                                                   November 2009 – July 2010

·        Troubleshot network, computer, hardware and departmental software issues

·        Ordered hardware and software from various vendors

·        Utilized and maintained help desk tracking system for 100+ user network

·        Responsible for updating network and user documentation

·        Implemented switch, workstation, and server upgrades for software and hardware

·        Installed digital and analog cabling

·        Documentation of current and future network infrastructure, assets, and purchases

World Wide Technology, Anchorage, AK

Project Analyst (Junior Project Manager)                             June 2007 – August 2008

·        Handled project risks, decisions, issues, and found most efficient resolution

·        Documentation for project lifecycle, purchases, budgets, and various other aspects for multiple projects

·        Created and implemented purchase orders and work orders for contractors

·        Managed hardware budget for 18,000 phones and hardware for Voice Over IP project for the State of Alaska offices

·        Ordered hardware from Cisco, Electrical, IT hardware, and other telecommunications distributors

·        Coordinated delivery and installation of hardware and materials

·        Tracked employee weekly work progress on various contracted projects

·        Held and organized weekly meetings to ensure projects met milestones, deadlines and finish dates

3SG, inc., Anchorage, AK

Network Engineer                                                                   June 2006 – May 2007

·        Managed and upgraded Windows networks, switches, routers, and servers

·        Documentation of network infrastructure

·        Pre-sales cost analysis and purchasing for multiple clients

·        Troubleshot networks, computers, hardware, and business specific software issues

·        Directed pre-sales, installation, and management of firewalls

·        Implemented and managed continuous data protection devices for Disaster Recovery and Data Retention

·        Implemented and Utilized Help Desk tracking system to Manage Customer Service and Problem Resolution for multiple customers

EDUCATION

High School Diploma, Palmer High School                                                              Graduated  2004

B.S. in Computer Information Systems, Wayland Baptist University             Graduated 2010

CERTIFICATIONS

Cisco Certified Entry Network Technician (CCENT)                        Expiration Date:    February 2013

Project Management Professional (PMP) – PMP Number 1433181         Expiration Date:        July 2014

References can be furnished upon request.

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