- Provided
pre-sales support, technical explanations, proposals, and demonstrations
- Advised
clients on effective online marketing strategies including e-mail and SMS
- Spearheaded
e-mail and social marketing initiatives for lead generation
- Attended
industry events and represented the company
- Explained
technical concepts to potential and existing clients in an easy to
understand way
- Marketed
services on Facebook, Twitter, LinkedIn, performed SEO, managed Google
AdWords
- Crafted
blog posts, surveys, marketing emails, and press releases
- Managed
concurrent SaaS development projects
- Represented
the company, managed key accounts, Fortune 500-level clients
- Gathered
project requirements from clients and negotiated contracts
- Wrote
bids, timelines, contracts, and software
specifications
- Prioritized
workloads and projects for a staff of four, performed Process Mapping
- Developed
CMS, ERP, TPL, CRM, and PCI compliant electronic payment systems
- Used
iterative, Agile development methodologies
- Researched
emerging technologies; NFC, QR, HTML5, Geolocation, IPv6
- Configured
multiple virtual servers using Citrix XenServer, related DNS records
- SugarCRM
and Salesforce.com CRM experience
- Gained
Oracle Fatwire Enterprise Content Management experience
- Collaborated
with a team of six on the development of 40 government websites
- Worked
with State clients to assess and advise on project requirements
- Participated
in and oversaw website development including quality assurance testing
- Managed 10
ongoing projects simultaneously
- Created reports,
timelines, budgets, and contracts
- Taught
weekly FatWire and HTML classes to non-technical audiences
- Worked
with staff in Denver, Idaho, and Poland
- Developed
and implemented sales strategy for data center colocation, managed
servers, bandwidth, VoIP, and hosting services
- Explained
how the various technology worked to potential clients
- Identified
clients’ needs and negotiated contracts
- Developed
and implemented IT strategy and budget
- Negotiated
contracts for all hardware, bandwidth, VoIP service, and email services
- Managed 40
desktops, 9 servers, 7 laptops, 2 networks
- Maintained
machines running, Microsoft Windows, Novell Suse Linux, Mac OS X
- Provided
one-on-one application assistance and training for users
- Improved e-commerce
areas of the website
- Transitioned
enterprise to using open source software, lowering IT costs
- Setup trade
show booth in Orlando, coordinated logistics or materials
- Prepared
Jibbitz for acquisition by Crocs; audited material assets
- Increased
internal awareness of KPI by developing reports using Oracle and Crystal
Reports
- Assisted
in the management of computers and other technical equipment in the
organization
- Conducted
enterprise-wide weekly training on new software
- Participated
in the auditing of medical records
- Implemented
content on website
- Responsible
for software updates within the enterprise
- Established
web site hosting firm, managed 125 clients, 300 domains, 12 servers
- Raised
capital, handled ongoing business operations, budgets, and planning
- Managed
two contract programmers for development of CRM and billing software
- Developed
and documented features, requirements, and processes of software
- Responsible
for management of revenue cycle, accounts receivable, accounts payable
- Built
over 30 websites
- Provided
customer service and technical assistance to customers
- Created
internal and external web pages for the Jini Network Technology group
- Increased level of proficiency with Solaris, Unix, and
- L
- Responsible
for testing all web pages before deployment
- Worked
closely with international web development team gathering specifications
- Updated
content and graphics for seven global multi-language intranet sites
Apple, Sales Intern 1/1999 – 6/1999
- Provided
demonstrations of Apple products to students at Colorado State University
TECHNICAL EXPERTISE
- Languages: HTML, CSS, XML, PHP, C, SQL
- Operating Systems: Windows, Linux, UNIX, Solaris, Mac
OS X, Android, iOS
- Software: Dreamweaver, Apache, Xen, BIND, Word,
Excel, Outlook, PowerPoint, SharePoint, Project, Visio, Windows Server,
IIS
- Databases:
Access, SQL Server, MySQL, Oracle, SAP Crystal Reports
Bachelor of Science, Computer Information Systems, Colorado State University, Fort Collins, CO
32 Credit hours completed.
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