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Joy Ajith

309 Laguna Pointe Dr, Pearland, TX 77001

joyajith@gmail.com   (713) 436-9876 

·         Adept in business analysis, documentation, developing, implementing and supporting solutions for healthcare enterprise applications

·         Known for written, verbal and interpersonal skills and possess a positive “can do” attitude with the ability to be strategic and tactical

·         Experience in software development Life Cycle from inception to delivery including requirement gathering and documentation, designing solutions, transitioning requirements to development team, developing and carrying out test cases, deployment and providing support

·         Liaison between Healthcare/IT team and able to drive clarity of business intent

·         Interactions with Software vendors for User Licensing, Product Purchasing, and product change requests, driving to meet on-time delivery.

·         Experienced all new development requirements using a combination of well versed Office Productivity tools like MS Office i.e. Word, Excel, PowerPoint etc and used MS Visio for creating Data Flow Diagrams and Process Flow Diagrams.

·        Ability to work with minimal direction - taking concept to analysis and potentially leading a team through development, analysis, debugging and conclusion 

AREAS OF EXPERTISE

      

Business Analysis · Business Process · Project Management · Implementation · Team Player

Project Planning · Change Management · Training

Business Analysis · Quality Assurance  · On-Schedule and On-Budget Project Delivery ·

Managing Vendors · Communication · Business Continuity

CAREER DEVELOPMENT

Business Analyst/Quality Assurance · Business Process · Kinder Morgan · 2010 to Present

Manage business process and quality assurance for Kinder Morgan Bulk Terminals

·         Responsible for end to end hands-on implementation and testing of Galahad Bulk and Merlin Bulk Enterprise Systems

·         Responsible for business requirements gathering, documentation, test plans, testing, test results and procurement of required sign-offs

·         Responsible for communicating business requirements to stakeholders and a liaison between IT and Business teams

·         Responsible for developing test cases and conducting quality assurance.

·         Active participant of change management committee for submitting, reviewing, approving or rejecting changes

·         Sole responsibility of compiling training materials and conducting training to Application Users

Business Analyst/Quality Assurance · Healthcare Division · SAV, LLC · 2009 to 02-2010

Gather and Document EMR requirements, Develop Test Cases, Conduct System Testing and Deployments

·         Responsible for end to end hands-on implementation and testing of web based Electronic Medical Records system

·         Responsible for business requirements gathering, documentation, test plans and results, sign-offs for the EMR system

·         Responsible for communicating business requirement to off-shore application development center and sign-off on technical design along with other stakeholders

·         Responsible for developing test cases and conducting quality assurance.

·         Responsible for training Physician, Nurses and Administrators with EMR Workflows, HIS Interfaces, Patient Billing and Reconciling

·         Active participant of change management committee for submitting, reviewing, approving or rejecting changes

 

Lead Analyst · EPS/ISS Program · United Space Alliance (NASA) · 2000 to 2009

United Space Alliance is an ISO 9000 certified organization and a major contracting company for the space operations in NASA. Manage and communicate the administrative, operations and product delivery for various space flight programs

·         Program Responsibilities: Lead analyst for an end to end delivery of STS-100, STS-110, STS-113, STS-114, STS-122, STS-640, STS-127, STS-130 and STS-322 flight products.

·         Responsible for gathering requirements and sign-offs from multiple divisions for each of the flight products.

·         Responsible for an error free on-time delivery of integrated suite of Electrical Power System (EPS) products for the above flights, monitor, review and approve electrical power profiles for payload experiments, Detailed Test Objective (DTO), Detailed Supplementary Objectives (DSO) and Risk Mitigation Experiment (RME) performed by the project team.

·         Ensure that the project team is maintaining Orbiter Database Systems and the default mission model.

·         Management of project plan, product changes, negotiates and communicates decisions to the project team.

·         Enabling decision makers with factual information for optimal decision making, on-time submission of post-flight reports, console cases and timely completion of complete product paperwork.

·         ISO 9000 Lead Representative for the group and responsible for creating and maintaining training documents

·         Conduct internal audit and on-time filing of audit reports

·         Responsible for creating training documents, schedules and conduct training to astronauts on flight products

·         Operational Responsibilities: Lead project activities and communicate progress to flight management team, conduct risk management studies, manage scope changes, monitor and develop program delivery metrics, train & coach engineers, and lead ISO 9000 internal audit, ensure timely filing of program paper-work.

·         Major Accomplishments:

·         Awarded for on-time and error-free delivery of STS-114 return-to-flight project

·         Awarded for developing Orbiter Boom Sensor System product

·         Award for the completion of Process Failure Mode and Effects Analysis (PFMEA)

·         Satisfactory completion of ISO audits

·         Building a high performance project team

·         Certifications:

·         Mission Operations Directorate – MOD Basic Instructional Skills

·         Project Management

·         Leadership Series – Team Feedback, Strategies for Navigating Change, Building High Performance Teams, Project Recognition, Leadership for Women

EPS Analyst and Flight Controller · EPS Program · United Space Alliance (NASA) · 1997 to 2000

                Analyst for STS-91, STS-95, STS-103 and STS-101 Flight Design Products and. real time controlling of the electrical power systems while the shuttle is in space

·         Program Responsibilities: Responsible for end to end delivery of STS-91, STS-95, STS-103 and STS-101 Flight Design Products.

·         Responsible for gathering requirements and secure sign-offs for each flight products

·         Real time controlling of the electrical power systems while the shuttle is in space.

·         Error free on-time delivery of integrated suite of Electrical Power System (EPS) and the Environmental Control System (ECS) products for three flights (STS-95, STS-103, STS-101), generate electrical power profiles for payload experiments, Detailed Test Objective (DTO), Detailed Supplementary Objectives (DSO) and Risk Mitigation Experiment (RME).

·         Maintain Orbiter Database Systems and the default mission model.

·         Generate Console Products to support real time operations, perform quality assessment of products.

·         Management of product changes, negotiate and communicate decisions to the project team.

·         Enabling decision makers with factual information for optimal decision making

·         Operational Responsibilities: Coordination and communication of project activities to project team and stakeholders, risk management, change analysis and communication of changes to decision makers, training junior engineers.

·         Major Accomplishments:

·         Development of Quality Assurance protocols for flight products,

·         Development of EPS Test Generator Database

·         Development of EPS CBT for junior engineers

·         Promoted as the Change Requests Group Manager

·         Certifications:

·         Electrical Power Systems – CPG

·         Electrical Power Systems – Annex II Part I

·         Electrical Power Systems – SOCRATES APPLICATION

·         Electrical Power Systems – ORBITER ELECTRICAL COMPONENT DATABASE

·         Electrical Power Systems – ORBITER ELECTRICAL ACTIVITY DATABASE

TECHNICAL QUALIFICATIONS AND ASSOCIATIONS

 Operating Systems: XP, 2000, NT, Windows 9X, Linux, UNIX Applications: Lotus Notes, Visio, GIS Map Email/Calendar: Exchange, Blackberry, Outlook Database: Oracle, MS SQL, Access

Office: Word, Excel, PowerPoint, Project Antivirus: McAfee, Norton Imaging: FileNet, Watermark, Markview Firewall/VPN/intrusion detection, Centrex Phone system, High speed Internet Access

Vendors such as: GE, Siemens, SAP, EDI Tools, Oracle, Cisco, Dell, HP-Compaq, Boeing, Halliburton

EDUCATION

University of Houston, Houston, TX, BS Electrical Engineering (1996)

SAV, Houston, TX, Project Management (2009)

Project Management Institute, Project Management – PMP (2010)

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