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­­ALEXIS Young, PMP                                                                                    alexisyoung@verizon.net

1548 White Birch Court    Fairfax, VA  22485                                                          703-415-2464(c)   784-125-2705(h)

Senior Project manager

Program & Risk Management / Government & Client Relations / IS / IT Enterprise Architecture / SAP

Process Reengineering / SDLC / QA / Integrations / ITIL & IEEE Compliance / ERP Implementations

Lead multiple, complex projects to peak levels of productivity and successful conclusion for public and private sectors. Multi-discipline background includes operations, labor management, business processes, application/infrastructure support, web-integration, and all aspects of IT systems development. Solid record of…

q Managing multi-million programs and projects to successful conclusion

q Improving and maximizing quality and service delivery performance

q Building and leading diverse, cross-functional teams

q Providing superior customer support leading to repeat, expanded and referral business

MBA with concentration in Information Systems from Ashford University. BA from Averett University. Certified PMP, Six Sigma Green Belt, and ITIL v3 Foundations and Intermediate Lifecycle Service Operations.

Selected Accomplishments

Ensured project profitability after major budget cuts. Reworked schedules/budgets for Capgemini’s MIDAS project after government cut budget in half. Analyzed contract, restructured staffing/budgets, and established earned value spread over project life cycle. Impressed client on quality level, resulting in increased scope and budget to contract.

Brought project in 50% under budget. Hired by Collaborative Technology to rebrand Nextel with new signage. Delivered direct project oversight, tracked delivery of vendor Service Level Agreements (SLAs), recouped $100K in credits by strictly adhering to contract requirements. Completed 1,200+ sites nationally in one year, achieving 50% in budget savings.

Delivered 500% increase in application usage. Increased users of TRICARE’s MHS Insight application from 200 Navy users to 1,000+ across all services by demonstrating application’s benefits in meetings with diverse military staff and at national military health conferences.

Standardized project management template. Developed project management command standard templates for U.S. Navy client that reduced project risk by clarifying vendor quality levels and activities, creating a repeatable process, ensuring compliance with the PMBOK/DoD 5000.

Aligned PM processes to governance mandate. Public Company Accounting Oversight Board (PCAOB) tasked to enforce governance of financial firms. As cross-department PM, mapped all internal business processes, created flowcharts, assessed gaps, applied earned value management, evaluated metrics, implemented Sarbanes-Oxley (SOX) controls, and ensured strict auditing governance.

Career Summary

Lead and oversaw multiple Government contract projects including:

Sr. Associate, Project Manager, High Performance Technologies, Inc., 2011. Led eight-member team for contracts on data warehousing/systems integration for Veteran benefits and infrastructure upgrade.

Sr. Associate, Project Control Lead, Capgemini Government Solutions, 2010 to 2011. Managed $30m budget for U.S. Dept. of Agriculture. Oversaw financial reporting and scheduling and ensured ITIL/IEEE compliance and risk mitigation.

Sr. Project Controller/Manager, Irving Burton Associates, 2008 to 2010. Managed development of global applications for the Dept. of Defense Military Health System. Managed multi-million-dollar budgets, conducted earned value management, risk assessments, and followed the Service Development Life Cycle (SDLC).  

Program Analyst, Enterprise Information Services, 2007 to 2008. Supported navigation/missile command branch programs. Created documentation templates, including earned value, risk, and business management.

Project Manager to the Chief Accounting Officer, Public Company Accounting Oversight Board, 2005 to 2007. Directed all internal projects, including monitoring/analysis of IT budgets and enterprise architecture projects.

Project Manager, Collaborative Technology, 2004 to 2005. Led Nextel Telecommunications market re-branding contract of 1,200+ sites nationally for this enterprise consultancy firm. Managed team of 20 and $10M budget.

Administrative Project Coordinator, Capital One Financial Corporation, 1998 to 2004. Managed multiple small IT deployment/software projects for this US-based bank holding company. Customer service expert in resolving IT issues.  

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