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309 Alliance Ct NE Keizer Or, 97001

(503) 931-9876 dahlia_kliever@symantec.com

Dahlia Kliever             

Carrier Highlights Technologies and Proficiencies	Symantec:   Norton Live Global Reporting System A web based frontend using .Net technology and MVC architecture with an Oracle backend.  At its peak this system held over 20 Billion rows of data in its multi-terabyte database. Responsibilities: Project Manager, Business Analyst, .Net Developer, Oracle / SQL Server DBA, Statistical Analyst, Technical Lead. State of Oregon:  Revenue and Expenditure Forecasting     System (REFBPS) A web based frontend with embedded Crystal Reports using traditional ASP and an Oracle backend to generate financial reports. This system reads the raw financial data for the Department of Administrative Services and turns it into a dynamic point and click system usable by financial analysts and managers alike.  What could take more than a month is now accomplished in under two minutes. Responsibilities: Project Manager, Team Lead, Business Analyst, Systems Design, Oracle DBA, ASP Development, UNIX administrator. Tektronix:  Automated Testing Environment. This was an X-Term / Unix based system with an Oracle backend used to test printers in the three QA labs.  It was written in C and allowed four technicians to run 150+ printers thru various tests and capture the results of the tests in the database.  Previous to this system, 10 technicians were required to run no more than 50 prints while capturing less information. Responsibilities: Project Manager, Technical Lead, Business Analyst. ·         Project Management o    Traditional                     18 years o    Agile                              10 years o    Certified Scrum Master   3 years ·         Business Analyst                        10 years ·         Sharepoint                                    2 years ·         Software Engineer / Developer   o    .Net (C#)                         5 years o    C/C++                           28 years o    Java, PERL, TCL/TK    18 years ·         Web Development                     15 years ·         Oracle / SQL Server DBA          15/10 years ·         Data Modeling                            10 years ·         Crystal Reports                          10 years ·         CS Professor                               2 years
Work Experience History and Overview	Jan 2009 – Present      Symantec               Springfield, OR Technical Lead §  Translated business requirements into technical requirements. §  Oracle and SQL Server database design and implementation §  Business report design and implementation (Crystal Reports) §  Statistical analysis, trend projections and forecasting using SSPS. 2007 – 2009            MuTronics                           Salem, OR §  Project Manager and Technical Lead for a web-based quality assurance and risk management software. §  Interfaced with the customer to gather requirements and set realistic expectations for milestones and deadlines. §  Created and monitored the work breakdown structure for this project as well developed and implemented the Oracle database.
	2000–2007                State of Oregon                      Salem, OR Senior Research Analyst for ODE § Analyzed ODE’s data for integrity and completeness.  This included the Average Daily Membership and financial data from each of the state’s 197 school districts in order to appropriately allocate more than $6.3 billion in budgeted funding. § Managed various data collections and projects including the Annual Report Card.
	Open System Development Supervisor for IRMD § Managed approximately 30 projects ranging from $2,000 to $500,000 § Managed a development staff of 7 developers and 3 project managers. § Created both financial estimates as well as the WBS for each project. § Identified the critical path and performed risk analysis. § Determined customer needs by working with the business unit to understand their processes and then presented possible solutions for their consideration
	Senior Software Engineer for DOIT § Managed approximately 20 projects ranging from $2,000 to $500,000 § Managed a development staff of three § Created software designs and engineering documents as they pertain to a modified SDLC (Reiterative Refinement) § Created and implemented data models as well as maintaining the production Oracle instance. § Created both financial estimates as well as the WBS. § Determined customer needs by working with the business unit to understand their processes and then presenting possible solutions for their consideration.
	Database Administrator / Research Analyst for OHPPR §  Created and administered SQL Server databases to hold various hospital and healthcare data such as OMAP data used by OHPPR for research. §  Quantitative Analysis on OMAP and other health care data  looking for trends and patterns as well as to determine the quality and usability of the data.
	1999–2000                Hewlett Packard                Corvallis, OR Senior Production DBA §  Created and maintained production Oracle 9i instances (1.2 terabytes) §  Migrated production Oracle data from Boston to San-Francisco §  Created time and money estimates for various operational needs and presented my findings to the business.

	1992–1999                Tektronix.                        Wilsonville, OR Senior Software Engineer §  Managed 15 projects ranging from $2,000 to $300,000 including the design and implementation of the automated testing environment. §  Managed a development and QA staff of 20 including software 3 developers and 10 test technicians. §  Quantitative and Predictive failure analysis using environmental chambers and impact test equipment. §  Created both financial estimates as well as WBS for the various projects. §  Determined customer needs by working with the design engineers to understand their needs and then presenting possible solutions for their consideration.
	1988–1992                Mosler Inc.                             Seattle, WA Commercial Electronic Security Systems §  Installed electronic security systems for banks and other large financial institutions. §  Managed multiple projects ranging from $10,000 to $100,000 including building the Bill of Materials as well as time and cost estimates. §  Customer Service including on-site instruction and diagnostics
	1982–1988                US Navy                                        Various Electronics Technician 1st Class §  Managed a shop of 5 electronics technicians §  Installed and maintained electronic communications equipment §  Developed software for automation purposes as it pertained to the job. §  Developed an extensive training manual (~400 pages).

Education

2010-Present   Capella University and University of Phoenix §  Working toward my PhD in computer science specializing in project management. 2003–2005        University of Phoenix  Salem/Portland, OR §  MSCIS. Computer Information Systems. §  GPA 3.0 1996–1998        George Fox University Newberg, OR §  B.A., Management and Organizational Leadership. §  GPA = 3.78 1976–Present               §  Oregon Graduate Institute §  Database Design, Software Engineering Tools, Neural Networks, Finite Automata. §  Portland State University §  Discrete Structures, Compiler Design, Modula, Calculus §  Portland Community College §  Statistics, Basic Computer Science Series 1, 2, 3, Calculus, Electrical Engineering, Basic Engineering, Technical Writing. §  Chemeketa Community College §  Calculus, FORTRAN, C/C++, Drafting, Biology, Literature. §  University of Alaska §  Calculus, Geometry, Pascal, Writing §  Oracle Corp §  SQL, PL/SQL, Backup and Recovery, Designer, Data Modeling, Database Administrator.

Interests

Computer Science, Sailing, Flying, Snowboarding, Building Furniture, Scuba Diving, Music, Electronics.

           

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