- Worked with development teams and
clients to understand the business requirements and provide necessaary
documentation and solutions for the same.
- Involved in a documenting business
procedure by recognizing the necessities and also analyzing the system
necessities.
- Involved in a team responsible for
developing strategic business solutions which include Project Management,
customer management (CRM), documentation regarding services, products
& solutions, content management system.
- Analyzed business processes between
the systems and teams.
- Involved with business teams for
financial analysis of the overall projects.
- Involved in market research and industry
analysis including reporting and content management system and database
development.
- Analysis using Tableau software,
configuration of tableau environments, generating reports and dashboard
development as per requirements.
- Involved in using tableau to
create/generate reports and dashboards against oracle and SQL server
databases.
- As a Techincal lead/Architect have
implemented various in-house applications and interfaces. Involved from
the requirement stage of the projects till the implementation and
production support.
- Handled and maintained inventory with
interaction with the managers, providers and vendors.
- Provided end to end technical support
for the hardware and software solutions to the clients.
- Trained our operators, clients and
partners on our products, solutions, hardware and software.
- On job training for all our hardware,
software and different solutions. Developed software manuals of our
hardware and software solutions.
- Coordinated between in house team,
clients and 3rd party contractors to meet deadlines and client
demands.
- Used Remedy for change management,
incident reporting and source control management.
- Responsible for creating tableau reports
using Remedy databases.
- Consultant for IT, Telecommunications, Networking, Security Solutions & Automations.
- Involved with senior management in understanding different business processes, process plans & designs, Configuration and functional designs.
- Collection and understanding of the business requirements from the clients and suggesting technical and business solutions.
- Involved with Telecom clients in Bahrain for managing GIS systems designed to capture, manipulate, analyze and present geographically referenced data.
- Involved in a team responsible for developing strategic business solutions which include Project Management, customer management (CRM), documentation regarding services, products & solutions.
- Involved in different business processes and assisted organization to get price-effective creation with an increased quality, effectiveness and satisfied client service.
- Responsible for collecting and translating business requirements from the clients into functional design documents.
- Responsible for generating reports and dashboards development using different BI tools as per requirements.
- Generating visual analysis/visualization on large data sets using BI tools functionality (Desktop and Web).
- Involved with business
teams for financial analysis of the overall projects.
- Utilized different research techniques, tools to search out market status, which enabled organization to expand their openings in a new business projects.
- Identified new business development opportunities for this organization by analyzing the business processes to identify areas of reducing operating costs.
- Responsible for typical site model, BOQ establishment, prepare technical proposals as per designs, Specifications and Compliances.
- Analyzed and planned business projects. Created quantitative and statistical business models by using MS Excels data analysis program, solver function, statistical and financial functions.
- Involved heavily in creating a marketing strategy and conducting extensive research in order to find new contractual business ventures.
- Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders.
- Interact with customers to brief with technical/functional issues discovered during developmental stages.
- Coordinate with business and technology teams to ensure the timely deliverables.
- Experienced in creating SQL statements, triggers, stored procedures and data extraction routines to import/export data.
- Executed Query Optimization, Monitoring and Tuning, including cross database and cross server queries.
- Manage customer expectations and resolve issues with everyday interaction with Business, Technology and Production Support teams.
- Monitor project developments phase gates and regularly report project status to senior management.
- Using GIS tools for merging statistical analysis and database technology.
- Administration of SQL server database enviornment (Optimization/tuning/backup/recovery) including clustering, log shipping, replication and other advanced SQL server implementations.
- Involved in physical databse modeling support, database patch & security administration, DBMS server architecture standard, design & development of new application databases, Data archiving & purging, storage monitoring & tuning.
- Hands on training on IBM Cognos Business Intelligence and Performance management software.
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