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Harper Schmaus
309 120Th St NE
Marysville WA 98001
(425) 783-9876
harper@yahoo.com
Qualified by:
Six years of
experience in Customer Service and six years of cash handling experience.
Proven ability
to effectively assist Customers/Clients in a timely manner.
Six years of experience in retail, specialty retail and outside sales.
Excellent
appearance and interpersonal skills, proven organizational skills.
Expertise with
multiple phone line systems and all major office equipment.
Data Entry / Typing 40 + wpm
Self-starter / self motivated.
Experience:
2011-Current
Banner Bank
Customer
Service Representative
Duties/Responsibilities:
Primary duties include providing customer service, answering
phones, scheduling appointments. Process bank transactions accurately and
efficiently. Processing morning reports for the previous day. Opening new
accounts for non and existing clients. Process bank transactions. Refer
products and services. Assist clients with daily banking needs. Travel to
assist other branches when needed. End of day balancing. Opening and closing
branch capture run.
2008-2011 Horizon Bank/Washington Federal
Customer Service Representative
Duties/Responsibilities:
Primary Duties include
providing customer service, answering phones, scheduling appointments. Process
bank transactions
accurately and efficiently. Recommend, refer and sell bank products based on
client needs. Answer basic client questions. Comply with policies,
procedures, and security requirements. Balancing daily work.
2008-2008 Home Depot
Associate/Customer Service
Duties/Responsibilities:
Primary duties include providing customer service, answering
phones and scheduling appointments. Processing special orders and credit
applications. Working in cooperation with Department Supervisor, sales
specialist, other associates and sales department to ensure customer needs are
met.
Education: Diploma,
Lakewood High School, Arlington, WA
Certification of Completion, Criminal Justice, Sno-Isle Skill
Center.
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