Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Cheyenne
Berg
North Jordan, 84001,
Utah, US
Mobile Phone: 9876543210
Secondary Phone: 9876541230
E-mail: cheyenne@gmail.com
OBJECTIVE
Apply 14 years of acquired skills in
Information Technology including: servers/workstations, LAN/WAN environments,
cabling, switches, customer service, troubleshooting, end user support, account
management, configuration to increase company and employee productivity,
preventing and minimizing downtime, and enhancing company efficiency with the
by providing users the most effective information tools including hardware and
software solutions.
WORK EXPERIENCE
Senior Network Engineer
November 2005 - present
Dell Federal Government Services | Fairfax, VA
Government and Military
U.S. Coast Guard. Responsible for 2nd/1st
level technical support and incident management in a C4IT Service center using
ITIL principles and processes for over 40,000 end users spanning 153 U.S. Coast
Guard sites in a nationwide Active Directory environment, Windows 2003 servers
and Vista/XP workstations. Application support, user management/administration,
desktop, server, hardware life cycle replacement, and network infrastructure support/upkeep.
Network Engineer
November 2003 - November 2005
Perot Government Systems | Louisville, KY
U.S. Coast Guard. Network Engineer.
Responsible for 1st level support for 6 U.S. Coast Guard units in the Ohio
River Valley. Including 6 NT servers, over 100 workstations. Application
support, user management, life cycle replacement, and network infrastructure.
Windows 2000 Migration Technician
February 2003 - November 2003
Kindred Healthcare | Louisville, KY
Windows 2000 Migration Technician: Upgraded
small networks, 1 server and 10-15 workstations to Windows 2000 as part of a
nation-wide Windows 2000 migration team. References for this position available
upon request.
Systems Administrator
August 2000 - December 2002
Thornton Oil Corporation |
08/2000 - 12/2001 Thornton Oil Corporation,
Networking Administrator. Managed a 150-user NT based network. 8 Servers
including 2 SQL servers, Microsoft Exchange server, 1 PDC, 1 BDC and a Remote
Access server. Responsible for troubleshooting 100 workstations and 20 R.A.S.
dial-in laptops. Responsible for managing tape backups and restorations.
Hardware/software recommendations.
Leading Chief: Information Systems Department
August 1992 - May 2000
United States Navy |
Managed a 75 user Novell 4.1 Network with
CC:Mail. Managed a team of 6 technicians as part of an I.T. help desk.
References for this position available on request.
EDUCATION
Associate Degree,
0 - June 2000
University of Maryland College |
General Studies
CERTIFICATION
CompTIA A+
January 2003
CompTIA
CompTIA Network+
April 2004
CompTIA
CompTIA Security+
March 2005
CompTIA
MCSE (Microsoft Certified System Engineer)
August 2007
Microsoft
Windows 2000 +Windows XP.
MS Windows 7 Enterprise Desktop Support Technician
March 2010
SKILLS
Installing and
configuring of network server and multi end user workstation hardware and
software.
|
Expert
|
Operating and maintaining
network infrastructure hardware and communications equipment.
|
Expert
|
Providing WAN problem
resolution through repair, replace or interface with third party contractors.
|
Expert
|
Monitoring network
support to users, resolving system faults, and implementing security
policies.
|
Expert
|
Understanding of IP
architectures, network topology, routing, and ability to use test equipment.
|
Intermediate
|
DOD SIPRNET management
and upkeep.
|
Expert
|
Service support and
delivery in a C4IT service center using standard ITIL processses.
|
Intermediate
|
Client Relations
|
Beginner
|
LANGUAGES
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