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Celia
Crews
309 Tealwood Drive,
Apt. 001
Brandon, FL 331230
Phone: (731) 426-9876
Email: celia@mail.org
Objective:
Seeking
an entry-level position as a Drafter or CADD Technician, utilizing my Computer
Aided Drafting and Design education, customer service experience, and extensive
computer skills.
Education:
Associate of Science in Computer
Aided Drafting & Design,
Southwest Florida College, Tampa, FL, June 2010. Related coursework: Light
Commercial and Structural Drafting, Architectural Design Graphics, Architectural
Design Drafting I, 3D Modeling, 3D Civil Applications, Auto Cad Architecture,
Rivet, Intermediate CAD, Introduction to CAD, Digital Design Technology, Technical
Graphics, Communication, Productivity & Applications, and Communication
Dynamics.
Computer Repair Technician
Diploma,
Florida Career College, Brandon, FL, March 2011. Related coursework: Computer
Support and Maintenance, Computer Assembly, Small Office Implementation &
Connectivity, Software Analysis & Diagnostics, Implementing and Supporting
Windows, Windows Operating System, Administering Windows XP Professional, Spreadsheet-Microsoft
Excel, A+ Certification Preparation, Introduction to Unix/Linux, and Introduction
to Information Technology.
Technical Skills:
Microsoft
Office Suite, architectural hand drafting, AutoCAD (including Civil, Revit,
Architectural, Inventor, and 3D), Sketch Up, Photo Shop, presentation boards,
interior design, computer assembly, disk partitioning, and operating systems
installation.
Work Experience:
August
2011 to Present, Vangent, Riverview, FL
Customer
Service Representative
- Provide
high levels of customer service in call center environment.
- Access
and follow appropriate script for beneficiaries.
- Maintain
a clear performance record, having no failed calls.
February
2011 to August 2011, Cracker Barrel, Valrico, FL;
September
2008 to June 2010, Radiant Food Store, Riverview, FL;
April
2008 to August 2008, The Home Depot, Jackson, TN;
March
2005 to August 2008, Kentucky Fried Chicken, Jackson TN
Cashier
- Provided
high levels of customer service in retail and restaurant settings.
- Operated
register, and completed sales transactions, promoting up-sale items.
- Maintained
appropriate levels of inventory, and exceeded weekly and monthly goals.
- Maintained
clean working environment, according to health and safety regulations.
- Received,
prepared, and served food orders, operated drive-thru area, and maintained
buffet.
June
2010 to Present, Walmart Supercenter, Brandon, FL
Baker
- Baked
bread and pastries, and decorated cakes.
- Packaged
bakery items for sale, and provided high levels of customer service.
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