Build A Account Manager Resume Format in Word Free Download -->

Build A Account Manager Resume Format in Word Free Download

in:
Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Andrue Hall
98  Edgwood St, Wheeling, WV 20001
Phone: 304-280-1230
andrue@gmail.com
 Key Skills:
  • Over six years as an instructor and curriculum developer for trainer-led classroom instruction, web-based training and one-on-one coaching.
  • Five years’ experience traveling for training work; openness to relocation.
  • Over twenty years of writing, editing, and proofreading, including ten years creating hardware and software user documentation and training manuals.
  • Consistently positive feedback on patience, learning speed, articulation, professionalism, and level-headedness.
  • Project and account management for multimillion-dollar, cost-plus contracts.
  • Expert proficiency in Microsoft Office, especially Word, PowerPoint and Outlook. Advanced proficiency in Excel.

Work Experience by Relevance:
Instructor III and Training Manager. Datatrac Information Services, Chantilly, VA. Jul. 2000 to Dec. 2003.
  • Contracted to Drug Enforcement Administration (DEA) as instructor and curriculum developer. Subjects included standard Microsoft Office applications and mission-critical, proprietary software packages. Traveled throughout US and overseas to train DEA staff.
  • Served as Project Manager for several major task orders requiring efficient utilization and supervision of peers. Developed detailed project plans, created curricula, established quality assurance standards, scheduled courses, and regularly reported progress to DEA officials. 
  • Effectively translated technical language into layman’s terms for students on a daily basis.
  • In conjunction with fellow trainers, wrote and edited training manuals from start to finish.
  • Trained via web-based, classroom, and one-on-one coaching formats.
  • Promoted to Training Department Manager for new, inbound call center contract. Responsible for equipping new facility; assisting with interviews; curriculum development; all training of new hires, including preparation to pass required skills test (achieved with 98% success rate); and progress reporting to client officials.

Corporate Trainer. CTR Systems, Inc., Wexford, PA. Apr. 2004 to Dec. 2005.
  • Instructed external and internal customers on software and hardware used to control equipment for building access control and parking facility revenue management. Created training materials, job aids and forms for both internal and external use. Edited and updated existing training manuals.
  • Traveled throughout US to provide training on newly-installed software and hardware packages. Trained via web-based, classroom, and one-on-one coaching formats, as well as in non-traditional environments, such as parking garages, server rooms and casinos.
Writer/Editor for Business and Technical Publications. Independent Contractor. Jun. 2010 to Present.
  • Authored software user manuals, training manuals and quick-reference sheets. Created fillable forms and PDF versions of documents in Adobe Acrobat Professional.
  • Edited and proofread employee manuals and internal policy documentation.
  • Produced and optimized graphical content with Adobe Photoshop and Illustrator.
  • Video-conferenced regularly with clients to provide progress reports and discuss project parameters. Provided online software coaching and collaborative troubleshooting.

Account Manager. Williams Lea, Inc., Wheeling, WV. Apr. 2009 to Jun. 2010.
  • Contracted to large, international law firm at off-site, 24-hour document processing center.
  • Implemented new multimillion-dollar legal document processing account, from proposal acceptance to full-strength operation. Outfitted brand new facility with all necessary hardware, software, and supplies; established and met timelines and benchmarks; developed best practices, business continuity plans and procedural handbooks; proposed new service lines; and met weekly with client executives.
  • Managed staff of 15, over various shifts. Interviewed, hired, mentored, trained and disciplined staff; created schedule to maximize staff utilization at key times; monitored performance and training needs; maintained open-door policy for staff to provide suggestions and air grievances; and tracked and boosted morale as necessary.
 Account Supervisor. Williams Lea, Inc., Wheeling, WV. Dec. 2006 to Apr. 2009.
  • Contracted to large, international law firm at off-site, 24-hour document processing center.
  • Led staff of 34, over various shifts. Monitored employees’ progress on individual tasks and on overall work performance; ensured compliance with contract requirements; processed documents myself during times of heavy workflow; provided feedback, fielded complaints, and managed time-off requests; and frequently reported task progress to sister office.
 Education:
Bachelor of Arts in English, West Virginia University, Morgantown, WV


Download Resume Format 
About Author of the Website:

Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

Follow her @ Google+ | Facebook | Twitter

0 comments:

Post a Comment

Resumes By Categories

1-5 Years Experienced CV 10-15 Years Experienced CV 10th Standard 12th Standard CV 15-20 Years Experienced CV 20-25 Years Experienced CV 30+ Years Experienced CV 5-10 Years Experienced CV Accounts CV Aeronautical CV Automobile Engineer B Com CV B Pharma CV B.Tech CV BA CV BA Philosophy CV Banking CV BBA CV BBM CV BCA CV BDS CV Beautiful CV Bio Technology CV BMS CV BPO Call Center CV BSC CV BSC IT CV Business Analyst CV CA CV Cashier CV CEO CV CFA CV Chemical CV Civil Engineering CV CMA CV Commercial CV Cook CV Cover Letter for Resume CS CV D Pharma CV Diploma CV Doctor CV draff Economist CV Electrical CV Electronics CV Engineer CV Fashion Designer CV Films CV Finance CV Foreign Resume Format Fresher CV GM CV Hotel Management Housekeeping CV HR CV ICWAI CV Import Export CV Industrial Engineering CV Instrumentation CV Insurance CV IT CV ITI CV journalist CV LLB CV M Com CV M Pharma CV M Phil CV M Sc Computer Science CV M Tech CV M.Tech MA CV Manager CV Marketing CV Mass Communication CV MBA CV MBA Event Management MBA Finance MBA Hospitality CV MBA HR CV MBA IB cv MBA Marketing MBA Production MBA Quality MBA SCM CV MBA System MBBS CV MCA CV MD CV Mechanical CV Medical Representative CV Mining CV MMS CV MS CV MSC CV NETWEAVER CV Over 25 Years Experienced CV Paint Technology CV Pharmacy CV Phd CV Philosophy CV Project Manager CV Psychology CV Purchase CV Quality Engineer Real Estate CV SAP ABAP CV SAP Basis SAP BI CV SAP BO CV SAP CRM CV SAP CV SAP FICO CV SAP HR CV SAP MM CV SAP PP CV SAP SD CV SAP Security Six Sigma CV Special Resume System Administrator CV Teacher CV Textile CV Treasury CV USA Resume Web Designer CV

Home About-us Privacy Policy Disclaimer Advertise with Us Contact-us