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Abrielle Robinson	1425 W. Janta Glara Ave #E           Santa Ana, DA 01201	Ph: 987-654-3210	abrielleangel@yahoo.com
EXPERIENCED INSIDE SALES REP/OUTSIDE ACCOUNT EXECUTIVE/ADMIN

Objective: To aggressively prospect, maximize sales; provide exemplary customer service, while eliminating the competition.

·   Quota-surpassing sales representative; with a history of exceeding employer expectations across diverse industries. I enjoy talking to people, establishing a long-term, loyal customer base.

·   Persuasive communicator; use consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales.

·   Tenacious negotiator and closer; ability to strengthen business development, able to show the benefits of products / services and generating customer interest. Quickly learn, master, and relay new product offering.

                                                                  SKILLS                                                     

·        Account Reconciling

·        Seasoned Telemarketer

·        Customer Retention Specialist

·        Business to Business Sales

·        Lead qualification & Justification

·        Business Development

·        Interpersonal Communication Skills

·        Type 65 words per minute

·        Web-based presentations

·        Over 150 outbound calls per day

·        Top Lead Generator

·        Human Resource Assistant

·        Staff Training, Leadership and Supervision

·        B2B Sales

·        Named Account Manager

·        Superior Customer Service

·        Quoting/Invoicing

·        Entertainment Management

                                                            WORK HISTORY                                                    

2012 – Present

TransFirst, Cypress, CA

Account Executive

·          Business to Business Cold Calling                        

·          100+ Outbound calls per day

·          Full autonomy when negotiating pricing

·          Revised Contracts according to customer’s request

·          Handled Sales process from open to close

·          Sold Credit Card Processing products and Svcs

2011 – 2012

Friendly Data Solutions,  Mission Viejo, CA

Outside Account Manager

·          Business Development/ Lead Generator

·          Named Account Manager

·          Quoted Hardware/Software and Consulting/Staffing Services

·          B2B Sales working for a Value Added Reseller

·          Worked closely w/ multiple manufactures selling their Data Center Technology

·          Specialized in the Media & Entertainment Industry

·          Face 2 Face Sales

·          Determined the right solution for each customer

·          Handled sales process from start to finish

 

2009  –  2011

Kids Management, Los Angeles, CA

Entertainment Manager

·          Attended Auditions all over the LA area                       

·          Interviewed with Agents

·         Obtained Entertainment work permit and Coogan Trust Account

·         Parks & Recreation with Amy Poehler

·         Judy Moody Production

2008 - 2009

PDSI, CA, Irvine, CA                                                                                                                                                                                                                              

Inside Sales/National Account Manager

 

·          Business to Business Cold Calling                       

·          Sold Web-based Scheduling Solution for an automated workforce

·          Full autonomy when negotiating pricing

·          Revised Contracts according to customer’s request

·          Made over 100 calls per day/Exceeding goals each month

2007 - 2008

Mortgage Express Services, Santa Ana, CA

Wholesale Account Executive

·          Business to Business Cold Calling                       

·          Administered customer confidentiality

·          Gathered paperwork for underwriting

·          Lending in 12 states across the U.S.

·          FHA, Fannie Mae, Conforming, HELOC & Jumbo loan types

2006 - 2007

Bear Stearns Residential Mortgage Lender, Irvine, CA

Inside Sales/Business Development Rep

               

·          Gathered loan scenarios for Account Executives  to price out

·          Worked closely w/ existing Brokers, Brokers we lost touch with, and new Brokers

·          Made sure loan scenarios fit our product guidelines

·          Remained at the top of my dept for the most leads generated each month

·          Made over 200 B2B calls per day

2004 - 2006

Protection One Alarm Monitoring, Inc., Irvine, CA

Sales Coordinator

·          Handled escalated calls

·          Troubleshoot security systems remotely

·          Product Upgrades

·          Install Schedule and Back up dispatcher

·          Payroll for all hourly employees and field staff

·          Retention Specialist

·          Contract Entry

2001 - 2003

Quest Software, Irvine, CA

Support Billing Rep

·          Maintained customer accounts and monthly billing statements

·          Quoted and invoiced software maintenance

·          Worked directly w/ sales reps researching products owned by our customers and reported when maintenance was due to expire

·          Dealt with our Canadian customers and a portion of the US

·          Created spreadsheets to reveal monthly status reports

·          Developed a training manual for new employees coming aboard

·          Some collections

Programs:  SalesForce, SalesLogix, Solomon, Oracle, Clarify, Siebel, Vista Plus, Access, Kronos, Mastermind and Goldmine.  While being, an advanced user of most Microsoft Office Products.

Volunteer: Donated time to Western Eagle, a food bank and on alternate days, volunteered at Murrieta College, cleaning the campus, preparing the lodges for up-and-coming events.

Education: Graduated from Southern California Christian High School where I received my high school diploma with a GPA of 3.83. Continued my education at Hope International University, in Fullerton, CA., as well as, Saddleback College, in Mission Viejo, CA. Majored in Psychology, and minored in Business Administration.

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