SNO
|
Company Name
|
Designation
|
Period
|
Work Profile
|
1.
|
Tech Mahindra Ltd, Noida.
|
Software Engineer
|
From June 2010 to till
Date.
|
DataAnalysis of the project,
interaction with client. Issue solving of production server.Working on
Production tickets, SQL query writing.
|
Client Name: AT&T,
US
Duration: Apr’13 to Till
Date
|
|
Project Name : 3) CDE Catalog Management
|
|
Operating Software
|
Win XP
|
Languages & Technologies
|
Oracle 11g
|
Databases
|
Oracle
|
Tools Used
|
Toad, BCC (Merchandising)
|
Role
|
Sr.Data Analyst
|
Project Team Size
|
20
|
Project Description:
CDE Catalog is basically works on Business to Customer side tickets (B2C), where we work on both Wireless (Hard Rock) and Uvserve Application. Type of tickets we work upon are like Accessory, Device, Package, SKU Launches, Pricing changes, Marketing Sequences and also creating promotions. |
|
Responsibilities:
·
Working on Daily Release tickets which go on Production on
daily basis.
·
Provide support on pre-delivery, production.
·
Creating Report through Toad for Oracle Tool.
·
Co-ordination between onsite and offshore team for various
activities.
·
Taking training on new type of tickets.
·
Worked on bug fixing Site Builder issues and BCC
merchandising issues.
·
Automating the daily process to reduce human intervention
and effort.
·
Resolving the tickets raised by the business in Remedy.
·
Working in BCC Merchandising for ATT.com Catalog
Management.
·
Giving KT to New Joinees.
·
Taken out reports for individual teammates for billing
purpose on CM/PM.
·
Acting as Team Leader.
·
Working Knowledgeof any reporting/bug tracking tool (like
JIRA, BugZilla).
·
Worked on Data Import projects using Load sheets.
·
Took Interview for the new joiness.
·
Coordinated with business owners to determine business
opportunities.
·
Validated data to ensure the quality, validity and accuracy
of content.
·
Manipulating, cleansing & processing data using Excel,
Access and SQL.
|
Client Name: BT, UKDuration: Sept ‘2011 - Dec ‘2012
|
|
Project Name: 2) RIO
NHS
|
|
Operating Software
|
Win XP, Win 2008
|
Languages & Technologies
|
SQL
|
Databases
|
SQL 2005-2008
|
Tools Used
|
Quality Centre, HPOV
|
Role
|
Operational Analyst
|
Project Team Size
|
19
|
Project Description:
Rio Application Build
deals with BT Health Care. Looks up into mental and community health
maintenance of NHS (National Health Service, UK).
NHS (Top Healthcare server in UK was managed, handled by our team. |
|
Responsibilities:
·
Installation and configuration of SQL Server 2008, IIS 7.0
of Windows Server Windows server 2008.
·
Deployment on production environment and testing
environments for Riov5, Riov6 and
adhering to ITIL practices.
·
Provide support on pre-delivery, production and live
issues.
·
Getting involved in live incidents and solving them in
SLAs.
·
Co-ordination between onsite and offshore team for various
activities.
·
Managing Release upgrade on T-SQL and ASP/ASP.NET on Live
and Development servers.
· Database backup and restoration on different SQL
Servers under clustering.
·
Have worked on Dashboards for
showing monthly Analysis of the project.
|
Client Name:AT&T, USDuration: Aug 2010 -
Aug 2011
|
|
Project Name: 1)Catalog
Management
|
|
Operating Software
|
Win XP
|
Languages &
Technologies
|
Oracle
11g
|
Databases
|
Oracle
|
Tools Used
|
BCC, Toad
|
Role
|
Data Analyst
|
Project Team Size
|
10
|
ProjectDescription:
CDE Catalog is basically works on Business to Customer side tickets (B2C), where we work on Wireless (Hard Rock). Type of tickets we work upon are like Accessory, Device, Package, SKU Launches, Pricing changes, Marketing Sequences and also creating promotions. |
|
Responsibilities:
|
·
Received
Pat on the Back Award in the month of August 2013.
·
Received
Cookie Award in the month of June 2011.
·
Received
Appreciations mail from BT Clients.
·
Participated
as a part of Choreography Team in my College and in 3 other college as well
and stood with 1st or 2nd position.
·
Organized
Cultural Events in Tech Mahindra.
|
Attended trainings for Cluster, Windows
Server 2008, SQL Server2008, IIS 7.0 client side in UK.
·
Attended trainings and seminars in UNIX,
C, C++, Software Testing, DBMS, Oracle 10g, SQL, conducted by Tech Mahindra.
|
·
B.Tech
(CSE) From Indira Gandhi Institute Of Technology, Ladies Government college
of Guru Gobind Singh Indraprastha University with aggregate 71%.
·
Passed
Senior Secondary Examination from CBSE with Gitarattan Jindal Public School,
Rohini.
|
Download Resume Format
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