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R e s u m e

        DOLI ROY     

                                                                                                                     56/2 Jadu Bhattacharya                                                                                                                 Lane
                                                                                                            P.O- Kalighat
                                                                                                            Kolkata- 700 026
                                                                                                                     Ph: 9876543210

          Email ID:     roy.doli@gmail.com                             

            CAREER  OVERVIEW

            A competent professional with 6years of experience in RetailOperation. Adept in managing             overall profitability of operations and accountable for strategic utilization and deployment   of available resources to achieve organizational objectives. Experience in organizing      promotional activities / events and escalating business, profitability and market coverage.          Strong organizer, motivator, team player and a decisive leader with successful track             record in directing from original concept through implementation to handle diverse    market dynamics. An effective communicator with excellent relationship building &      interpersonal skills.

            ACADEMIC DETAILS

QUALIFICATION
INSTITUTION
BOARD/
UNIVERSITY
YEAR OF PASSING
MARKS
    (%)

  MBA
(Marketing)
Academy of Business Management Studies
Academy of Business Management Studies

    2011

 GRADE A

 B.Com


Heremba Chandra Collage


Calcutta University
   
    2007  

 
 HONOURS

 Higher 
 Secondary (XII)
    
 Mitra Institution
(Bhawanipur)

   
West Bengal Council Of Higher Secondary Education

   
    2004            

   
1st DIVISION

Secondary (X)



Mitra Institution
(Bhawanipur)


West Bengal Board Of Secondary Education
   
    2002

1st DIVISION   


: 2 :
                                                                                                …..P/2
                                                                                                           
WorkING Experience:

            Organization                 :           Reliance Footprint Ltd                                      
            Designation                   :           Department Manager
            Date of Joining  :           09-12-2013 - till date

            RESPONSIBILITIES

Ø  Accountable for ensuring sales,profitability & customer satisfaction of the store.
Ø  Accountable to control inventory levels and stock coverage.
Ø  Optimizing the store display stock & back store inventory to increase stock turns for the category.
Ø  Responsible for conducting market surveillance for categories managed.
Ø  Maintaining effective communication between CRM & sales force to improve customer delight.
Ø  To oversee product shelf life management with a view to controlling store soilage & making the store a profit centre gradually.
Ø  Handling the shop-floor interaction with customers for effective resolution of customer grievances, obtaining feedback and maximizing customer satisfaction.
Ø  Conducting meetings for setting up sales objectives, leading, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets.
Ø  Creating initiatives, designing events, planning of merchandising and execution of these marketing events for increasing sales drive.
___________________________________________________________________

            Organization                 :           Lourdes Textile Pvt. Ltd.
(Citi-Mart)
            Address                       :           3A,Humayun Place ,
                                                            Kolkata –                                                                                                               700087                                       
            Designation                   :         Retail Operation and Planning
            Date of Joining  :                    23-04-2012 – 30-11-2013


            RESPONSIBILITIES

Ø  Handling 2 stores of City-Mart annual turn over of 12crore and its profitibility.
Ø  Reporting to General Manager and give all data support as per requirement.
Ø  Data Management in terms of Planning and Analysis. ( like making of Sales Plan, Buying Plan, Inventory, Ageing Report and analysing mark down%, throughput%, growth over last year, profit%, stock holding days, stock turnover ratio, stock movement, AGR, ATV,BS and planing accordingly )
Ø  Coordinating the store managers for achieving the assinged monthly target and revenue of the store, maintain effective communication with the sales team and the purchaser to improve customer delight.
Ø  Implementing sales plans and the promotional activities to increase sales for achievement of revenue targets.

                        __________________________________________________
: 3 :                                                                                                                                                       …..P/3

1)         Organization                 :           ITC Ltd                       
            Address                       :           2, Lee Road, Kolkata – 700020
            Division                        :           Life Style  Retailing Business                                        
            Designation                   :           Retail  Coordinator
                                                            (Eastern Region)
            Date of Joining  :           01-09-2007 to 20-04-12

            RESPONSIBILITIES

Ø  Handling 8 CSA’s (consignee sales agent) of eastern region ( Guwahati, Cuttack, Patna, Ranchi, Siliguri, Kolkata, Raipur & Mujafarpur ) and monitoring these CSA’s for achieving their assigned monthly sales and collection target with the co-ordination of the respective ASE & ASOs.

Ø  Reporting Regional Sales Manager and give all data support as per requirement.
Ø  Data management in terms of Planning and Analyzing ( like making of Ageing Report, Sales Plan, Collection Plan, Claims Report( Eoss/Pace/MG/GV/MD/VOB calculation etc ), Data for regional meet, Data Analysis.
Ø  Coordinating the ASE & ASOs for achieving the assigned monthly sales and collection target.
Ø  Monitoring sales of EBO’s and Coordinating the store managers for achievement of assigned monthly sales target and sales plan with every quarter.
Ø  Coordinating control over debtors by strong credit control measures and coordinating strong follow up over ageing overdue and payment collection.
Ø  Tracking of Sales, Collection, Securitization of CSA/Franchisee to ITC, Daily Reconciliation Of Bank Statement, Cleared-Unclear cheques record, All Claims validation etc.
Ø  Receiving claims across region of JP ( John Players ) & Wills and validation of claims with HO.
Ø  Ensuring fulfillment of TMR’s trade marketing representatives & tracking daily movements.
Ø  Monitoring the updation of STARS ( Sales Transaction and Account Receivable System ) and all the matter related to stars and give training of stars.
Ø  Coordinating EBO & MBO booking in Kolkata as an additional responsibility from RM.

ERSONAL INFORMATION

                                                            Parents’ Name               :           Mr Sujit Roy
                                                            Date of Birth                 :           28-07-1987
                                                            Nationality                    :           Indian
Religion                        :           Hindu
                                                            Maritual Status             :           Single
                                                            Language known          :           English, Hindi, Bengali



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