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Kiran Prabhala Contact No:+91 9876543210 Email: Prabhala-kiran@gmail.com Education: B’ Tech Computer Science                       (2007 -2011) Personal Data Father’s Name: R.N Murthy Date of Birth    : Feb-04_1992 Sex                 :  Female        Nationality       : Indian Marital Status  : Single Passport: Valid Working with ITIL Process Problem Management Incident Management Change Management

Objective Enthusiastic, positive, competitive and proactive software engineer with experience in Backup , Restore Unix and shell scripting and Storage Administration . Studying and understanding principles of management, operations and supply chain and analysis of business needs. Extroverted persona with a keen interest in management and I T technology Certification  Oracle Certified Solaris System Administrator  Professional part 1  Oracle Certified Solaris System Administrator  Professional part 2   Professional Summary ü  3.5 years of experience in the area of Emc Networker, Symantec Netback up, VERITAS Netback up Solaris, Linux and EMC – Storage products ü  Working on Media issues, Backup failures, Storage Nodes, Cluster backups, ü  Working on various Error codes in Netbackup and Trouble shooting them accordingly ü  Restoring Critical data when requested ü  Familiar with Netbackup older versions and Upgrading Netbackup ü  Guided the new hires of the project by teaching the basic and underlying concepts of the project and providing them with the Level 1 Knowledge Transition ü  Participate in Incident Management, Problem Management and Change Management processes as a resolver accountable for root cause analysis, resolution and reporting. ü  Validate all production changes are processed according to Change Management policies and procedures. Strengths ·          Experience in Solaris/Linux Administration and EMC Storage. ·          Naive Knowledge on Veritas, VCS, MySql Database ·          Work dedicated team player. ·           Ability of provide creative solutions and problem solving skills. Professional Experience                Happiest Minds Technologies                          From April 2013-Till date                          Designation: Senior Engineer              HCL Technologies IOMC LTD                        From June 2011- April 2013                        Designation : Analyst (UNIX)                          Polaris Software Labs ( Internship)                        From Sep 2010 – April 2011                        Designation – Internship (Java,c,C+)                        Technical Skills           Technology : EMC Networker, Symantec Netbackup, Veritas Netbackup NFS, NIS, DNS RAID, Volume Manager, and EMC Storage  OS              : Linux, Solaris 9 and 10, Windows, Volume Manager : Veritas Volume Manager, SVM, LVM EMC Storage: Symmetrix- DMX3, DMX4, and VMAX, Clarion, VNX Switches      : Brocade, Cisco

  

Job Profile:

Professional Experience

Organization      :           Happiest Minds Technologies

Designation       :           Senior Engineer

Project              :           1)  Freedom Communications Limited

 Duration                       April 2013 – Till date

Organization      :           HCL Technologies IOMC

Designation       :           Analyst

Project              :           1)  Freedom Communications Limited

                                                2)  UTI

Duration                        :           June 2011 – April 2013

Responsibilities As Backup Admin

Ø To provide 2nd and 3rd level Storage Management services, and product support for Symantec Netbackup (NBU) across various accounts. Duties include Provide 2nd level technical support, guidance and direction for products supported.

Ø Installation/configuration/upgrade of new media and client servers on various platforms.

Ø Extending support for master server upgrades.

Ø Configuring Policies, Storage Devices, Storage Units, Volumes                                                    

Ø Catalog Backups and importing Images.

Ø Configuring policies for backups for various servers on the Symantec NBU as per
requests made by users and DBA's. Analyzing DB backup failures by checking the Oracle DB logs.

Ø Actively and pre-emotively determine possible faults and causes by the execution of pre-determined health and operational checks.

Ø Vault management.

Ø Scheduling Manual backups at times requested by Users via mails/telephone calls and excluding backups for requested policies on particular dates.

Ø Analyzing and troubleshooting backup and hardware (media) failures. Hardware /software fault detection and vendor liaison

Ø Provides EBR (Enterprise Backup Recovery) Infrastructure Configuration, Management and Support.

Ø Coordinates the retrieval of offsite data

Ø Manages Backup/Restore special requests

Ø Provides ACSLS Application Support

Ø Prepares and maintains technical documentation and implement changes to technical standards as required.

Ø Prepares and maintains reporting metrics for the backup & recovery environment

Ø Manage backup resources (VERITAS) including disk space, log files, tape drives, and tape media pools.

Ø  Restored data from backup images created previously to the original or alternative client systems.

Ø Initial hardware troubleshooting and escalating major hardware issue to respective vendors

Ø Working with the onsite team for operational, technical issues and Implementation of newer backup solution.

Ø Maintain Problem /Change Management records in an efficient manner.

Ø Provides Disaster Recovery and Unit Testing support.

Ø Manages Business Request impact

Ø Working on Tickets basing on the severity level and closing the Tickets.

Ø Configuring Policies, Storage Devices, Storage Units, and Volumes.                                                  

Ø Catalog Backups and importing Images.

Ø Initiating Backup and Restore jobs upon request.

Ø Adding the new clients to the backup rotation, decommissioning the clients, and removing the clients from the backup rotation temporarily based on customer’s request.

Ø Managing backup policies, volume pools for daily, weekly & monthly backups.

Ø Initial hardware troubleshooting and escalating major hardware issue to respective vendors.

Ø Taking manual backups upon user request.

Ø Monitoring Active Monitor for any minor & major errors in backups, Restores or any    other NetBackup operations.

Ø Troubleshooting on various problems while taking backups and restores.

Ø Checking the states of Medias and taking action accordingly.

Ø Monitor the disk space on master & media servers and inform that to the higher levels.

Ø Timely escalation of issues to higher level whenever required as per process.

Ø Cleaning the tape drives at regular intervals.

Ø Configuring Host properties.

Ø Duplication of backups from disk to tapes.

Ø Implementation of newer backup solution.

Ø Working with the onsite team for operational and technical issues.

Ø Updating client on daily, weekly and monthly activities.

Ø Strictly adhere to the process & compliance procedures set up by the company.

Responsibilities As Linux Admin

Ø Installation of Linux OS/ubuntu server/ubuntu desktop

Ø Kick start installation of Linux

Ø Writing Scripts for Day To Day Activities

Ø Logical Volume Manager ( LVM ) building , creating and maintaining of volume manager.

Ø System monitoring CPU, Disk, Memory utilization etc.Capacity planning inputs, Periodical reporting

Ø Installing and configuration of LAMP Servers

Ø Configuring Pound Gateway ( Load balancing on Linux )

Ø Configuring NIS Server

Ø Creating and Configuring IPTABLES

Ø Installing and Configuring DHCP

Ø Installing and Configuring FTP

Ø SSL certificate Renewal

Ø Basic Network Configuration

Ø  Configuring Firewall on Linux

Ø Backing up and Recovering data

Ø Patch Management

Ø Change Request Raising

Ø Adding NFS Clients

Ø User Administration

Ø File system administration ( creation, extension )

Ø Installing and Configuring hobbit

Ø Package Administration

Ø Printer Administration

Ø Installing and Configuring Agents like Netbackup, Navisphere , Unisphere

Ø Device Management

Ø Log Management

Ø Job Scheduling

Ø Peoples management, Audits & process compliance.

Responsibilities As Solaris Admin

Ø Jumpstart installation of Solaris

Ø Maintained the monitoring tool(Hobbit) in the Linux server(Installation, configuration, addition and deletion of clients from monitoring and upgrading the software)

Ø  Working on P0 and P1 issues.

Ø Managing file systems - creating new file systems, checking & recovering file systems.

Ø Resolving the day to day incidents

Ø  Resolving the issues with CPU utilization, FS full, Swap

Ø Knowledge in configuring Solaris Zones

Ø  Scheduling Jobs with Crontab utility.

Ø  Creating Sub disks, Plexes, Volumes and Disk groups

Ø  Creating, Resizing, Restarting, and Removing the Volumes.

Ø Creating and increasing file systems on ZFS

Ø  Increasing the file system size by using Vxassist & Vxresize.

Storage Admin

Ø  Storage Provisioning. (Allocation and Reclaim)

Ø  Working on Incidents

Ø  Creating Meta Luns

Ø  Monitoring and Report generation by ECC.

Ø  Zone configurations

Ø  Handling and monitoring maintenance activities..

Ø  Monitoring all UNIX servers and storages performance, checking if any hardware, network, performance issues and troubleshooting and fix the issues.

Technical Skills

Backup Admin

Ø  Managing 10 backup servers with more than 1000 clients in EMC Networker, Veritas Netbackup and Symantec Netbackup

Ø  Upgraded Veritas Netbackup 6.0 to 7.5

Ø  Enabling Storage Life cycle policy and maintaining it

Ø  De-Duplication from disks to the tape

Ø  Giving Trainings to  L1 and L2 in the

Ø  Working on Tape Library Issues.

Ø  Working on automation

Linux Admin:

Ø  Creating physical volumes, volume groups and logical volumes using LVM

Ø  Job Scheduling for daily activities

Ø  Managing Backups by using ufsdump, ufsrestore, tar and dd commands.

Ø  Monitor System Performance Parameters using iostat, vmstat and fine-tuning.

Ø  Processes administration and management like monitoring, start/stop/kill various processes/sub process.

Ø  Monitoring Virtual memory, adding additional swap space as needed.

Ø  Scheduled various regular, periodic, futures, queue tasks by using crontab & at.

Ø  Maintaining and changing file systems & disk assignments using meta disk.

Ø  Basics on Performance Tuning

Ø  Basics on Clustering

Ø  Basics on Kernal programming

Ø  Bash Scripting for daily activities

Ø  Performing Backups Using tar.

Ø  Job Automation Using At & Cron.

EMC SAN Admin

Ø  Storage Provisioning. (Allocation and Reclaim)

Ø  Working on Incidents

Ø  Creating Meta Luns

Ø  Monitoring and Report generation by ECC.

Ø  Zone configurations

Ø  Handling and monitoring maintenance activities.

Ø  Upgrading EMC LUN space on Solaris servers with

Ø  Knowledge on Crating Storage groups and BCV’s

Ø  Knowledge on Time Finder and SRDF. 

Ø  EMC Navisphere Manager.

Ø  EMC Control Center (ECC).

Ø  EMC Clariion Layered Applications: SnapView Snapshot, SnapView Clone, MirrorView/S,  MirrorView/A, SanCopy.

Ø  Provide storage administration for EMC Clariion and EMC Symmetrix-DMX Storage frames.

Ø  Storage provisioning using SYMCLI and SMC.

Ø  Monitoring EMC DMX SAN environment with EMC Control Center and Navisphere Manager.

Ø  Co-coordinating with vendor (EMC) for hardware replacements.

Ø  Performing the WWN Zoning using Connectrix Manager.

Ø  Maintenance of existing fiber channel switches, creating soft zones

Ø  Expanding the existing LUNs as per the requirement.

Ø  Create the Meta LUNs from the available Hypers.

Ø  Reclaim of unused LUN as per the requirement from Clients.

Ø  Managing raid groups (Creation and Deletion).

Ø  Knowledge on Clariion and Navisphere

Ø  Checking the SP collects if required.

Ø  Defining Zoning and LUN masking for secured SAN environment.

Ø  Proactively monitoring of Storage Fabrics in a SAN environment.

Ø  Updating old HBA WWNs to new HBA WWN’s

Ø  Preparing the activity plans to achieve the customers requirements.

Ø  Delivering the solutions in time while meeting the deadlines.

Ø  Knowledge on Local replications and Remote replications

  Knowledge on Time finder and SRDF

                               

Trainings Attended

ü  RHEL Linux 1 week external training in Chennai

ü  Basics of Perl Scripting 2days internal training

ü  Performance analyzer of EMC devices 2 days of external training

ü  Oracle Solaris 1 week of internal training.

ü  EMC Networker 7.6 external training

ü  Symantec Netbackup 7.5 features and advantages External training

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