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Sample Template Example of Professional Curriculum Vitae / Resume / CV Format with Career Objective for BA with 4+Years Work Experience in Word / Doc / Pdf Free Download

RESUME

PRIYA MENON

81, Shyam Nagar NX, Near Abhinandan Nagar

Sukhliya, Indore-452001(M.P.).

Contact no. -+919876543210

Email-id:  priya@yahoo.com

Ø  Career Objective:

                                 To hold a challenging position in your organization where I can prove my worthiness by discharging sincere duties and effective working.

Ø  Professional Profile:

·         Has a pleasant, friendly style

·         Fast learner, enthusiastic for developing efficient solutions.

·         Ability to operate multiline telephones, fax machines, and personal computers (for word processing, spreadsheets, presentations, etc.)

Ø  Professional Experience

Ø  Currently working with Pancard Clubs Ltd from December’2012 to till date as a Customer Relation Officer. 

Ø   Responsibilities: 

·         Assist members on retention related matters, general  enquiries etc

·         Compile various reports related to area of responsibility

·         Assist prospective members in fulfilling application requirements.                     

·         Create and maintain up-to-date script to be used by CRM’s when answering phones and     delivering the Magic Holiday message.

·         Supply team with required support materials and training to give them the best chance of optimizing results from marketing activity

·         Punching Forms in CRM (Online Software).

Ø  1 year & 4 months experience with Vinayak Auto link Pvt. Ltd from July’11 to November’12 as DCRC Incharge

Ø  Responsibilities    

·         Ensure complete coordination and follow-up of all aspects related to the complete handling of customer’s enquiries.

·         Assess complaints and issues to dispatch to technical teams for further analysis or immediate resolution.

·          Look into and try to resolve complaints about billing and service provided

·         Interact with customers to provide information in response to inquiries about products and services.

·         Track improvements and report on achievements.

·         To undertake an agreed % of customer surveys each month in order to establish satisfaction levels.

·         Handling inquiries from the public, and providing information relating to the company.

·         Cleanliness and maintenance of Front Entrance and Lobby.

·         Handling Housekeeping.

Ø  1 year experience with Sagar Automobiles Pvt. Ltd from June’10 to June’11 as a Front Office Executive.

Ø  Responsibilities    

·         Handling inquiries from the public, and providing information relating to the company.

·          Solving customer queries.

·         Maintaining Data of Customer Visits.

·         Attending Phone Calls and maintaining EPBAX.  

·          Stationery Management, dispatch & courier database management.

·         Coordinating with other branch offices /departments - Tracking of all Vehicles sold.

·         Co-ordinate for housekeeping team, pantry services & in-house admin activities.

·         Maintain the Cleanliness and neatness of the Front Desk Area at all the times.

Ø  Academic Background:

·         Graduate B.A from D.A.V.V Indore (M.P).

·         Higher Secondary from Mount Carmel School, affiliated to M.P Board.

·        High School from Mount Carmel School affiliated to M.P Board.

Ø  Computer Knowledge:

·         Basic Knowledge of Computer & Internet.

Ø  Personal Information :

ather’s Name                       :    Mr. R.N Menon

Date of Birth                       :    26/12/1992

Nationality                          :    Indian

Marital Status                      :    Unmarried

Hobbies                               :    Listening Music.

Language                              :    English, Hindi & Malayalam

                                                                                          (PRIYA MENON)

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