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RESUME


Personal Information                                                                        Anita Balaji
                                                                                                                              No.105, Sharda Nivas,
                                                                                                                              Kakde Mansion,
                                                                                                                                Ulsoor Tank Road,
                                                                                                                                Bangalore 560042
                                                                                                                                Mobile: 9876543210
                                                                                                                                anita@gmail.com                                                               

Professional Experience

Also working part-time as a freelancer/content writer for an educational website indiastudychannel http://www.indiastudychannel.com/ and also active in my personal blog http://arvindkakde.blogspot.in/  as well.

Worked as a Student Counselor for SMU-DE, Manipal Global Education

Last worked as a Student Counselor for SMU-DE, Manipal Global Education approximately for a month on temporary contract basis

Job profile was to guide and handle student queries and re-registrations for MBA and various other subjects/streams.

Worked as Freelance Content Writer for Fresco Social

Worked approximately for 3 months with Fresco Social, a Social Media Marketing organization
                                                                                                            
Job profile as a Freelancer writing articles for travel related topics.

Worked with RCI as Operations Support Specialist in Resort Services Department for RCI Singapore process

RCI a global leader in vacation exchange primarily into hospitality, leisure, tourism and travel industry, I worked for Singapore process for duration of 3 years 6 months.

Job profile was enrolling new members, space and bulk banking and deposit requests from affiliates, member updates involved corrections as well, cancellation and renewal of membership accounts, segregating and sending various critical activity reports on turn around time, email communication with resorts/affiliates, follow-ups on critical issues, monthly conference call with the client and other regular day-to-day routine work flow.

Worked as Senior Processor for Vee Technologies for BPO Banking Non-Voice Process for US client for duration of 13 months

Vee Technologies undertakes processing work for large banks and financial institutions.

Job profile was data, invoice, data-mining and cheque processing.

Worked as Senior Customer Service Associate with ICICIOnesource, in an U.S. based BPO Non-Voice MCI Telecom Process for duration of 22 months

Worked for US client MCI (Microwave Communications Incorporation) a Telecom Project

Job profile was handling customer requests such as address changes, service start, halt or change, addressing customer billings issues by handling their mails, which involves calculations and logical reasoning.
Also processing data for such customers, as well as checking valid email ID’s and rectifying the   incorrect ones.

Worked as Marketing Executive for Xotic Solutions Pvt Ltd, Bangalore for duration of 6 months

Job profile was taking charge of marketing and promoting websites for organizations for their business, graphic designing, logo works and menu cards for wide range of clients.

Worked as DBA Executive for SKYNET (P) Ltd, Bangalore for duration of 1 year

Job profile was maintaining database for real estate concern/some field visits.

Educational Qualifications

Currently pursuing B.Com II year from Sikkim Manipal University-Distance Education

Second Pre-University Course from Baldwin Methodist College

Indian Council for Secondary Education (I.C.S.E) from Baldwin Boys High School 

Additional Qualifications

Masters Diploma in Software Management from SSI Ltd, Bangalore

Certificate Course in Internet from Sky net Pvt Ltd, Bangalore. 

Personal Information

Father’s name                                                                                     Umesh Rao
Date of Birth                                                                                          September 3rd, 1974
Languages known                                                                              English, Hindi, Marathi and Kannada


             Thanking you,                                                    
        
         (Anita Balaji)
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