Sample Template Example of Excellent Curriculum Vitae CV Format with Career Objective, Job Profile & 10+ Years Work Experience for Hotel Management & Admin in Word / Doc / Pdf Free Download
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Resume:
Beena Saxena
JOB
OBJECTIVE:
To achieve Internal/external Customer
Delight by providing appropriate and timely Facilities - solutions and services
to one and all and enable them to perform in an excellent work environment.
PROFESSIONAL
SUMMARY (Hospitality & Corporate Admin/Facilities):
Areas of expertise include multiple
roles in various functions in Hotel Operations & Management. General
Administration & soft Facilities functions like, Travel & Transport, Accommodation Management, Environmental services
(Housekeeping, landscaping, pest control etc), Cafeteria & Food Services- (Events, Conferences, Meetings &
Office), Stationery Management, Space
Management (Sourcing of Office, Warehouse, Guest house etc.), Vendor Management-
(Sourcing/Managing/Developing), Facilities
Mgmt, Security & Safety, Communications- (office/ residential Landline
& Mobile), Planned & Implemented FMS Capex & Revenue Budgeting
& Forecasting, Event management. Performed HR Generalist functions new
joiners induction, relocations, FRRO (Foreigners Regional Registration Office)
Obtaining Registration permit, Leave India Permit & Visa Extension services.
Fulfilled requirements of various corporates in hitec city (keane india,
nipuna, raheja corp office, IBM, Microsoft, CSPL, accenture, cognizant, wipro
gutchibowli genpact gatew
ay, IVY jubilee hills, deloitte “D” block, dell computer associates etc through indulge @ cyber pearl.
ay, IVY jubilee hills, deloitte “D” block, dell computer associates etc through indulge @ cyber pearl.
A Professional hotelier worked with Taj
group of hotels, Le Meridien, Choice hotels Intl. USA
Qualified Internal Quality Auditor of
I.S.O. 9001 from R.W.T.U.V. of Germany
Devised & implemented HACCP, OSHA
& Legionella based SOPs for security and safety measures in Hotel and
Employee work place.
Handled Events, Expositions, Trade shows
& State Banquets like Aero India show 98, STONA 99, TAAI Convention 99, Haj Flight Catering 99, TAANZ
(Travel Agents Association of New Zealand) annual awards, BMW AUSTIN's (Ex.
President Bill Clinton's) Dinner, Stadium Catering at Eden Park, Ericsson &
North shore, in AUCKLAND, Skycity & Spencer’s on Byron & Heritage
hotels for banqueting & conferencing.
Presented service/ vendor
recommendations to management, communicating the business case and negotiating
with key internal and external stakeholders based upon a thorough understanding
of vendor capabilities and industry options. Participate in the local vendor
sourcing process; negotiate local vendor contracts, develop service transition
plans, and manage the implications of operational changes. Maintained
appropriate and consistent level of vendor management
Handled setting up and running the
facilities including interior fit out projects, general administration, house
keeping, physical and electronic security, transport, catering, pest control,
health, safety & security, Vendor sourcing/development/managing. Developed
facility services welcome kit, policies, procedures, checklists, maintenance
schedules, manuals and other documents. Including SLA
with Vendors, Business partners etc.
Established & maintained
housekeeping schedules and assigned employees to areas for various cleaning
schedules, conducted comprehensive inspection to check the completion of work
assigned. Maintained records & submitted reports concerning personnel,
equipments, supplies, and expenses incurred.
Managed Building Management Services
(BMS); Electrical Maintenance of Fire Alarm & Fire Hydrant System,
Generator, CCTV, Car Parking, Split AC Unit, Sensor, Civil and Carpentry Works,
Pumps, Lifts. Coordination with different vendors, Finalization of AMC with
cost reduction, Plumbing, carried out preventive and predictive maintenance.
MIS, Coordination with various Government / Semi-Govt Agencies such as GHMC,
APSEB, BSNL etc.
Performed Test fire alarm call points
regularly checked other fire equipment e.g. extinguishers for damage or
expiration; change batteries in detection equipment as required; maintained
logs of all checks. Liaise with the fire and security contractors to arrange
for servicing and repairs.
Maintained point of contact for cleaning
contractors including owners and operatives; Ensured high standards are
maintained; operatives efficiently employed and value for money achieved. Managed
and directed refuse and recycling procedures and ensured relevant staff are
aware to maintain hygiene standards.
Liaised with the Head in the preparation
of maintenance and capital expenditure project / work plans; liaise with
contractors and be their main point of contact. Managed all contractors on
site, ensuring that all health and safety requirements are met monitored their
performance and inspected completed work.
Projects &
Consultancies:
1) Black Cadillac Pub cum Restaurant,
Secunderabad. 2). Fifth Avenue Bar & Restaurant, Hyderabad
3) Poppadom Restaurant Auckland
New Zealand
Responsible for recruitment &
Training of staff, set up the kitchen operations, Menu designing & planning
(food & beverage), Entertainment, Security systems, Liaising with the
suppliers for purchase of stocks, Sales & Marketing of the pub to Corporate
clients, Opening and closing duties of the pub, for the implementation of the
layout drawing, design, interiors, procurement of supplies/suppliers, staff,
systems & procedures, stationery, menu, Food & Beverage costing,
recruitment & hiring, Setting up the pub & Restaurant from project to
launching.
Work
Experience:
Compass
group support services india
Working as manager administration
(project coordinator) at US Pharmacoepia india hyderabad
General Administration, project
coordinator & mgmt/soft services (support services) Facilities management, vendor
management, Workplace Health and Safety, Travel Management, Amenities
Management, Inventory/assets management, Staff Management. Reporting
to director administration.
·
Maintained
administrative staff by recruiting, selecting, orienting, and training
employees; maintaining a safe and secure work environment; developing personal
growth opportunities.
·
Accomplished
staff results by communicating job expectations; planning, monitoring, and
appraising job results; coaching, counseling, and disciplining employees;
initiating, coordinating, and enforcing systems, policies, and procedures.
·
Provided
supplies by identifying needs for reception, switchboard, mailroom, and
kitchen; established policies, procedures, and work schedules.
·
Provided
communication systems by identifying needs; evaluating options; maintaining
equipment; approving invoices.
·
Purchased
printed materials and forms by obtaining requirements; negotiating price,
quality, and delivery; approving invoices.
·
Completed
special projects by organizing and coordinating information and requirements;
planning, arranging, and meeting schedules; monitoring results.
·
Improved
program and service quality by devising new applications; updating procedures;
evaluating system results with users.
·
Achieved
financial objectives by anticipating requirements; submitting information for
budget preparation; scheduling expenditures; monitoring costs; analyzing
variances.
·
Maintained
continuity among corporate, division, and local work teams by documenting and
communicating actions, irregularities, and continuing needs.
·
Maintained professional and technical knowledge by attending educational
workshops; benchmarking professional standards; reviewing professional publications;
establishing personal networks.
Hotel
Vaishali, Kathmandu , Nepal
Worked as General Manager. Reporting to executive
director/chairman.
Futuretel
Hotels & Resorts Pvt. Ltd.
July 2009 – March 2011
Worked as Manager Operations.
Tishman
Speyer India Pvt. Ltd. Feb
08 – January 09
Worked as Manager
Admin/Facilities.
Gati
Ltd. (All India Zonal Co-ordinator) Oct
06 - January 08
Worked as Manager Administration/Facilities.
Education
& Training:
1985 -
Institute of Hotel
Management, Catering Technology & Applied Nutrition, Hyderabad , India
Vocational training in Food &
Beverage Service with Taj West End Hotel, Bangalore
1987 - Osmania University ,
Hyderabad , India
M.S. Windows, Office, Word, Excel,
Powerpoint, Outlook express & Internet applications training at
A.P.T.E.C.H. Bangalore
1998
- Attended Bullet Proof
Manager's program conducted by CRESS'COM INC. USA covering various aspects of
managerial development skills, Inter
Personal Skills, Team Building,
Effective Staff Meetings, Negotiating Skills, Managerial Leadership,
Presentation Skills, Winning Relationships, Strategic Planning, Successful
Negotiating, and Strategies for Excellence, and Customer Service Environment.
Address
for communication:
BEENA SAXENA
#11-7-309/B RTC
Cross Road, Opposite Saptagiri Theatre, HYDERABAD
Phone: +919876543210
(VIKAS SAXENA)
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