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FATIMA
KHATOON
R-309 Block 9,
Al-Noor Society,
Federal
“B” Area, Karachi - 75950,
Pakistan.
Voice: (021)98765432
E-mail: fatima@gmail.com
Mobile:
92-356-9876543
§ CAREER OBJECTIVE:
Seeking a responsible & challenging career with a
growth oriented organization where my talent and knowledge can contribute to
the organization’s growth and profitability.
§ ACADEMIC QUALIFICATION:
2007 Master of Arts in Economics (M.A) from
Karachi University, Karachi.
(Second Div - 58 %)
2004 Master of Business Administration (M.B.A) from
Baqai University, Karachi. (GPA 3.4 – 87%)
2001 Bachelor of Commerce (B.Com) from Islamia
College, Karachi.
(Second Div – 52 %)
1998 Intermediate in Commerce Group (I.Com) from
Gulshan College, Karachi. (Second Div – 55 %)
§ TECHNICAL QUALIFICATION:
2007 IELTS
International English Language Testing System. (Scored 7 Band)
2004 One
Year Diploma of Computer Networking & Hardware Solution from Petroman
Training Institute.
2000 Preparation of TOEFL Test of English as
Foreign Language from Pak American Institute, Karachi.
1996 Short Courses + MS-OFFICE from Almairaj
Training Institute, Karachi.
1996 One Year
Diploma of English Language (D.E.L) from Pak American Institute, Karachi.
WORKING EXPERIENCE / CAREER CHRONOLOGY:
Currently left working as a “Assistant
Manager Administration” in Indus Pharma Pvt Ltd from 21st August 2013
19th November 2013.(2 Projects Indus / Dynatis comprising
1200 permanent employees including Field Force in total with, 3 officers &
7 supporting assistants reporting directly to me)
Some of my job assignments were:
§ Management is the name of organized arrangement of
everything, and as an Administrator all I have to do just manage everything, as
is called managing all general administrative functions and organizes office
support.
§ Initially to administer all the Sales & Marketing
Force Administration including their Promotional Activities, Distributor Claims
(Debit & Credit Notes) managing all their Journal Vouchers with tracking
files, Field Force Salaries with Allowances, Leaves or Loans processing,
Management of RBI Return on Business on Investment, Discounted Quotations for
Different institutions for all Sales Teams, Detailing bags confirmation
according to 1 year duration of completion, Public Relation Management, Vendor
Relationship, Managing All the appointments for meeting and updates to the
invitees for daily meeting with full pragmatism.
§ Provide all the surveillance of company’s tenders and
solicitations and evaluation of bids & to analyze RFP/RFQ with term of
reference & quantity for proposing and implementing the projects, making
detailed project plan with office resources planning by using relational
database management system
§ Manage & maintain all the support functions of
departments and their functional head and to provide support for all in office
issues by providing modal job description to all or some specific project
staff. Document Management System having internal communication and movement of
files, medical treatment request system
§ To manage all office vehicle purchase, insurance /
lease matters maintenance & services, substitute vehicle management in case
of damage of any vehicle and to manage the payment and track record all the
credit cards of all department and functional heads.
§ To manage all support of domestic or international
delegation of meeting and exhibition including traveling, hoteling, moteling,
company literature shipment.
§ Propose the location of regional or district offices
and visit the distributor for healthy relationship.
§ Complaint Management System, Issuance of NOC System,
Issuance of letter of need system, medical bills reimbursement system, loans /
Advances Management System, Statistical system for health related facilities,
assuring transparency in decision making, proper management and monitoring of
development schemes by providing of better maintenance of information / data, Easy
& Effective interaction with drug exporters and importers around the globe
by providing better research and development P.R in the field of drug
manufacturing.
Worked as an “Assistant Manager
Administration & Human Resources” in Genix Pharma Pvt Ltd from 4th April 2012
till 1st August 2013 (1.5 Year). (2 Projects Genix Pharma & Genix
Healthcare comprising 850 Permanent employees including Field Force in total
with, 3 officers reporting directly to me)
Some of my job assignments were:
§ As analogous as in Hoora Pharma
Worked as a “Manager Human Resources
& Administration” in Hoora Pharma Pvt Ltd from 1st August 2008 till 4th
March 2012 (3.7 Years). (2 Projects Hoora Diagnostics / Pinnacle Pharma
comprising 350 employees in total with 1 Assistant Managers, 3 officers
reporting directly to me)
Some of my job assignments were:
§ Job Advertisement for Karachi / Lahore / Islamabad,
Short listings, Offer Letter / Appointment Letter / Bank Letter for Opening
account, Orientation to the company and all staff.
§ Leave Adjustment (Casual / sick / Earned) (short &
Full), Daily Attendance Sheet / Daily Report for Sales & Services / Daily
Service Report for Engineering, Income Tax Deduction, Chuck Hallmark or Star of
the Month observance / Maintenance of Notice Board / Holidays Announcements,
Birthday Calendar.
§ Defining Job Description, Issuance of Experience
letter, Human Resource Log Book, Provident fund / Gratuity / Annuity record,
Fringe Benefits and Perks & Privileges, Loan Policy for all employees.
§ Monitoring / Counseling Overall Staff, Exit interview
/ Arrangement of Farewell Fiesta, Performance appraisal based on IKO / KPI,
Training & Development Program, Arrangements of Picnics / Annual Functions,
To implement policy & Procedure.
§ Implement HR Strategy for Recruitment & Selection
through, Training & Development & Performance Management, Compensation
& Benefits Administration, Employee Relationship Management as well as
Compliance with regulatory bodies having exuberance of strong leadership
skills. Confident in communication and smart in negotiation.
§ To implement and monitor Distributors / Agents /
Vendors for the supply of Good & Services.
§ General Administrative Procurement / Maintenance &
Repairing through tender including Generators, Air Conditioners, Office
Supplies, Office Stationary, Toners (Copiers, Printers & Faxes), Printing
Materials, Repair & Maintenance(Masonry & carpentry Works),Electrical
appliances, Furniture, Telephone, Computers with installation through MIS
officer Safe & Fire Resistant Cabinets, Vehicles / Motorcycles maintenance,
Water purification Filter System.
§ Office billing / Home billing / Traveling Arrangement
of CEO, to manage arrival and departure of guests.
§ Printing of Visiting Cards & Company ID cards
& Company Website making and editing.
§ To manage Electricians /Plumbering / Carpenter works /
Guards/drivers /Gardeners / Sweepers.
§ Maintain Reception / Conference Hall / Arrangement of
All kinds meeting & Managing Petty Cash for Catering & Decorating for
office Lunch.
Worked as an “Executive Customer
Accounting” in DHL Pakistan Pvt Ltd from 11th July 2006 till 2nd
July 2008. (2 Years).
Some of my job assignments were:
§ Supervising Query handling of External Billing and
Local Billing.
§ Journal voucher posting of Delivery Duty Paid in LAS
Local Accounting System.
§ To supervise external Billing & provide
calculation from IAS Imports Accounting System.
§ Air-way Bill checking of Inbound Transport Collect
Shipments.
§ Opening new accounts in IBS International Billing
System.
§ Monthly Shipments Reconciliation & Delivery Duty
Paid Billing to Origin.
§ Supervising Pay-order request for DDP clearance and
Updating invoices in PCGOP.
Some of my job
assignments were at the time of audit:
§ Preparing and update Trial Balance Using Sage sterling
software including Journal Voucher, Receipt Voucher and update Debtors Accounts
also Payment voucher for suppliers and Bank Reconciliation Statement as well as
Coordinating with internal audit team.
Worked as an “Administration
Supervisor/Supply Chain Analyst” in Premier Group from 13th August
2004 till 30th June 2006(1.10 Years).
Some of my job assignments were:
· Facilitating the Sales Tempo by Improving Supply Chain
then preparing the purchase Orders to manage inventory level as per Principles
requirements including Inter Branch Stock Management and Transfers of stocks
Sku’s (Stock Keeping Unit) wise.
· Coordination with Transporters for stocks Transfer in
cost effective manner& maintaining good relationship with the
Vendors/Principals & To Make-sure that the stocks should be received on
Time from Principles as well as To Make-sure that payment should be made on
time to the Principles and managing several administrative tasks.
· Handling Pharmaceutical companies (Abbott, Sami,
Healthtek, Next, Sanofi Aventis, BD, Reckitt Benckiser, Highnoon, Bousch, Gsk,
Remington, Kobec, Macter, Pharmevo,
Highnoon & Martindow) and To Maintain and Improve Customers Relationship
and customer compliance and To Control and Monitor Administrative Activities of
Branches Nationwide and to make problems solving decisions.
· To implement different kinds of Trade Offers, Whole
Seller Offers etc & To Implement Prices of different companies Products
& to Develop Business by Supporting and Monitoring Sales Activities,
Coordination with Sales Team and Warehouse Mangers to proper assortment of
stocks Also To handle claims of Short stocks, Damaged, Leakage and expired
stocks, Bonus, Transportation charges claims.
· Prepare Account Statements of different companies
& Responsible for generating special invoices (Discounts and Bonuses),
claims (Debits notes) & to provide sales data to Sales field force.
§ Working as a Faculty Member for the Subjects of Human
Resource Management, International Management, Business Communication &
Report Writing, Business Statistics & Business English for the classes of
BBA & MBA Regular & Executive Program respectively in IPC Indus Public
College affiliated with Federal Urdu University Pakistan during the session
2009-2010.
§ Worked as a “Lecturer for the subjects of Accounting
& English” in Ghazi Foundation College, Pakistan during the session 2003 to
2004.
§ Worked as a “Language Teacher” in Pak American
Institute as a part time from 1997 till 30th September 2008.
ACHIEVEMENTS:
Some of my job achievements were:
ü “Certificate of Participation” in “Technical Training
for CA/CSR’s” by “Director Organizational Development” from “DHL Pakistan Pvt
Ltd”.
ü “Merit Certificate” by “Corporate Training Manager DHL
Pakistan Pvt Ltd” on the completion of course conducted by “Asia Pacific
Institute of Information Technology”.
ü “Certificate of excellence” as per performance of the
year on accomplishment of IKO/KPI from “DHL Pakistan Pvt Ltd”.
ü “Certificate of Merit” for “Best head of the
department of the college”.
ü “Certificate of Merit” for “Best lecturer of the year
for English”.
ü “Certificate of Scholastic Achievement” for “IELTS
preparation”.
ü “Scholastic Achievements Card” for “TOEFL
preparation”.
ü “Certificate of Achievement” from “Tahseen’s English
Solutions”.
PERSONAL PROFILE:
NAME
& FATHER’S NAME FATIMA KHATOON,D/O
MOHAMMAD HAKIM
DATE
OF BIRTH 14th APRIL 1985
NATIONALITY PAKISTANI
MARITAL
STATUS SINGLE
ADDRESS R-309 BLOCK 9, ALNOOR SOCIETY, FEDERAL“B”AREA, GULBERG TOWN,
DISTRICT
CENTRAL, KARACHI – 38, POSTAL CODE: 75158.
PHONE
NO & MOBILE NO 09876543210
EXTRA CURRICULAR ACTIVITIES:
Panel Expert on
Vibe TV Program Muaashi Masaail by Tariq Khan.
Participant on
ARY NEWS Program Aap Hum Aur Aap by Junaid Iqbal.
Published
Articles In PIPFA Journal (Pakistan Leading Accounting Body).
Honorary
columnist in daily newspaper “KAINAAT” and “JAANBAAZ”.
Have written as a
freelance columnist in daily “JUNG” and “EXPRESS”.
Interviews have
been published in many Newspapers and Magazines.
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