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AMRITA SRIVASTAVA E-41, Sector 11E, Faridabad-121006

Mobile
: 9876543210, E- Mail: amritasrivastav@gmail.com
     Passport No: F9504478

Seeking assignments in Network Management / Systems Administration / Technical Support with a growth oriented organisation.

Profile Abstract
??  An astute professional with 2 years experience in IT industry as Network Engineer.
??  Proficient in troubleshooting complex technical issues related to Desktop Computers, Operating Systems, Networking, and Registry File Issues.
??  Abilities in installation & administration of Windows 2000 server and troubleshooting of network computers Managing Disk, Share and Printer access.
??  Possess knowledge of Network Layers, experience of implementing VLAN networks.
??  Adept at mapping client’s requirements, custom designing solutions & troubleshooting for complex information systems management.
??  An out of box thinker with innovative ideas to improve process client delivery.

Academic Credentials

MSc (IT), ESA, Rajasthan Pursung
Mkrp BKA, 2000 Bhopal

ü  6 months short-term programme on Computer Basics from NIIT in the year 1998.
ü  Certifications programme training on Oracle 8I
ü  Certifications in the field of Networking CCNA, MCSE & MCP in 2003-04.
u   Pursuing RHCE

Areas of Expertise

Network Management
ü  Installing and configuring Local Area Network (LAN), Wide Area Network (WAN) and Terminal Servers from network level to client level with focus on all types of connectivity aspects.
ü  Planning IP addressing Schemes for meeting the present and future organizational needs.
ü  Commissioning network equipments / computer hardware devices, routers / switches and software, ensuring maximum uptime.
ü  Installing and maintaining network and data communication hardware and software environment.
ü  Installing, Configuring and Troubleshooting Cisco Routers, Gateways, Switches, Bridges and Adapters, wired.
ü  Troubleshooting of Routing protocols (RIP, IGRP, EIGRP & OSPF) etc
ü  Knowledge of ATM, Frame relay

Technical Support
ü  Assisting the customers on the phone and onsite for troubleshooting hardware issues for all the Customer Replaceable units / diagnose the Factory Replaceable units.
ü  Initiating provisions for dispatches of parts, depot repair and onsite repair.
ü  Trouble shooting in a formatted manner to come to a conclusion about the problem issues in the portables in adherence to the set of guidelines for hard ware trouble shooting by the client.

IT Skill Set
ü  OS Configure and maintain 2000 server and proff
ü  Wan Protocols PPP, Fram-Relay, ISDN, HDLC.
ü  Routing Protocols  RIP, OSPF, IGRP, EIGRP.
ü  Routers, Switches Administration and Tools Routers 2500, 2600 series router configuring, maintenance.
ü  Knowledge of 1900 and 2950 switches, Routing Protocols such as Rip, IGRP, and EIGRP.
ü  Networking Tools & Protocols. DHCP, DNS, WINS, TCP/IP, Telnet, FTP, RIS, RRAS, Terminal Servers, VPN, Promotion & Demotion of Active Directory, Backup Utilities.

Work Experience

Sept ’06 – Till Date with Progressive Infovision a Subsidiary of Wipro InfoTech at Client Site at Idea Cellular Services as Network Engineer.

Highlights of Experience
ü  Instrumental in handling Installation & administration of Windows 2000 server and troubleshooting of network computers over the network.
ü  Played key role in managing Users and Groups using Active Directory Services.
ü  Implementation of Computers, Users in Group Policy using  Active Directory services.
ü  Used patches to maintain workstations & servers.
ü  Managed & Configured DHCP Server and its scope and DNS Server.
ü  Administered and managed routers and catalyst switches.
ü  Have good knowledge of IP addressing scheme and its sub netting.
ü  Managed & Administered Router (2500 and 2600 series) and catalyst switches (1900 series)
ü  Good knowledge of routing protocols such as RIP, IGRP, and EIGRP.
ü  Configuration of WAN Routers as per Network Configuration of Corporate Customer
ü  Basic Knowledge of VPN concepts.
ü  Configure the mail a/c of the users on the network, assign mail size of the mail box on the server. Repair the mail box if mail box gets corrupted at client’s/ User end.
ü  Support the user with software specific issues as per the department instruction.

Jun’05 with Micro Clinic Pvt Ltd. as Network Engineer.

Highlights of Experience
ü  Instrumental in handling Installation & administration of Windows 2000 server and troubleshooting of network computers Managing Disk, Share and Printer access.
ü  Played key role in managing Users, Computers and software using Group Policy.
üUsed patches to maintain workstations & servers. 
ü  Recognised for making users assigning rights to them and resolving of IP address through DHCP .
ü  Installed and manage routers and switches.
ü  Configured and managed Router (2500 and 2600 series) and switches (1900 series)
ü  Managed routing protocols such as RIP, IGRP, and EIGRP.
üConfiguration of WAN Routers as per Network Configuration of Corporate Customer 

Aug’04 - Feb’05 with KdkInfotech Pvt Ltd. as Network Engineer.

 Highlights of Experience
ü  Instrumental in providing in-house maintenance regarding hardware and software to the organization & software’s on the machines.
ü  Install, configure and operate simple routed LAN and Administer router of 2500, 2600 series router, taking the router backup Installation of switches 1900 and 2950 switches
ü  Handled projects of installation of A/D services and assigning access right to the machine.

Oct’02 – Mar’03 with Thomson Press as Network Trainee.

Highlights of Experience
ü  Installed and upgraded Operating systems (Windows 2000 proff and server), Windows 98, Me Installation of software’s on the machines.
ü  Assigned IP Address to the newer machines and installing printers.

Personal Details

Address             #309, G.F. Vijaya Bank Layout, 9th Main, 9th Cross, Bilekahalli, Bangerghatta Rd,
Bangalore – 560017

Phone               9876543210


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