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ADITI SHARMA

C/O R.N SHARMA,

235-36A, CHANDIGARH(UT).

Mobile No- +91 9876543210

Email- aditi@gmail.com

Objective

To secure a position in which my extensive knowledge in system analysis, application development, customer support and training can thoroughly be used

Work Experience

ü  July 2006 to Sep2006

Worked as an Executive in Haryana BCD (Business Control Department)

Bharti Tele-Ventures Limited, is a leading provider of end-to-end IT solutions and services The businesses at Bharti Tele-Ventures have been structured into two main strategic business groups - the Mobility Leaders business group and the Infotel Leaders business group. The Mobility business group provides GSM mobile services across India in twenty three telecom circles, while the Infotel business group provides broadband & telephone services, long distance services and enterprise services.

Profile: My Job Profile includes

ü  Handle IVR Database

ü  Software Development

Industrial Training

Airtel Mohali  IT –Trainee Software  Full Time

ü  Jan 2006 to June2006

Completed ‘Software Trainee-IT ‘at ‘Bharti Tele-Ventures Ltd MOHALI.’

Skill Set

Operating System          MS-DOS, Win2000 Server, WinXP

Language                       ASP.NET, C, C++, Intro to JAVA, ASP. JSP, PHP(Beginner)

Databases                       SQL (Introduction to Oracle 9i), Microsoft Access 2000           

            Front-End-Tools             Visual Basic 6.0, Visual Basic

Networking                    FTP

Internet Technologies    HTML, ASP, JavaScript

Others                            Apache Tomcat, Data Uploading through Batch Files & Control    Files, working with TOAD (Tool for Oracle Application Developers)

Qualification

Bachelor of Computer Applications in Punjab Technical University Jalandhar in 2003 with 1^st Class (73%)

Master of Computer Applications Completed M.C.A Final year in Punjab Technical University Jalandhar in 2006  with 1^st Class (77%)

Projects Undertaken

                  

Application Name           Hotel Management System

Tools Used                     Visual Basic, MS Access

Company                        Graduation Level (LLRIMT, MOGA)

LIVE

Application Name           Cable Management System

Tools Used                     Visual Basic 6.0, MS Access

Company                        Post Graduation Level (LLRIET, MOGA) 

Description                     This system is used to provide the benefits to the cable

                                      Operator in managing the records of the their employees,

                                      Their customers, their channels etc.

LIVE

Application Name           Marketing Packs Punjab Postpaid

Tools Used                      JAVA, JSP, Oracle 9i and Apache Tomcat

Company                        Airtel Mohali

Description                     Marketing has been launching packs in competition with other service providers these packs give different options to the subscribers to enjoy extra benefits by paying nominal amount.

Agents raise service request for the same that has to be validated by the coordinator and then sent to BCD for provisioning .also includes a lot of data wherein the customer is not eligible for the pack mentioned which in turn results in customer disputing or resulting in churn.

LIVE

Application Name           Customer Details Haryana Postpaid

Tools Used                      ASP and Oracle 9i

Company                        Airtel Mohali

Description                     Providing the customer details, his unbilled information & VAS details to Call Center Executives where they don’t have direct access to the database, so they have information related to customer within seconds from remote database

LIVE

Application Name           Account Creation Punjab Postpaid

Tools Used                     ASP and Oracle 9i

Company                        Airtel Mohali

Description                     Creation of customer account if one does not exists in the database, changing the TPIN & language status of existing customers according to their preferences

LIVE

Application Name           SSPT ( Six Sigma Project Tracker)

Tools Used                     ASP and Oracle 9i

Company                        Airtel Mohali

Description                     This module is used to keep track of projects made by employees by Uploading projects PPTs on server and making them available to download for review.

Personal Information

Father’s Name                Sh Chandan

Marital Status                Single

Sex                                 Female

D.O.B                              27-Oct-1986

Nationality                     Indian

Languages Known:           English, Hindi, and Punjabi

Current Address:            309- A, c/o R.N Sharma. (Chandigarh)

Interest & Hobbies         Cricket, Making Friends, Listening to the Music.

Aditi

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