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Jamila Khatoon

jamila@gmail.com

Mob: +974-98765432

OBJECTIVE

I am an enthusiastic, hands-on IT professional with more than 4 ‘years’

experience in networking. I have a proven track record of managing and maintaining servers and desktops in LAN/WAN network infrastructures. Qualified to industry standards, I enjoy closely following the latest changes in technology and apply this to my duties wherever relevant.

JOB GOAL

Profile                                 : IT SYSTEM SUPPORT/ JUNIOR DBA

CONTACT DETAILS

·	Present Location	:  Doha

ACADEMIC

·        Diploma in Telecommunication Technology from Technical Board of Kerala, 2008.

·        THSLC from Board of Public Examinations, in 2005.

PROFESSIONAL CERTIFICATION

·         Microsoft Certified system Administrator, (MCSA).

·         Cisco Certified Network Associate, (CCNA)*

·         Introduction to Oracle 10g -(2012)

·        Oracle certified associate (OCA) -(2012)*

·        Oracle certified professional (OCP) -(2012)*

EMPLOYMENT HISTORY

· Designation : IT SYSTEM SUPPORT ENGINEER · Period : DEC 2009 – APR 2013

WEBLAB TECHNOLOGIES, KERALA, INDIA

RESPONSIBILITIES

·         Strong administration and troubleshooting skills on Windows and LAN/WAN

·         Proficient in installing, configuring, and troubleshooting Cisco Routers and Switches including  VLAN and VPN setups

·         PC,  Laptops  and  servers  support,  new  hire  systems  setups,  and  desktop/laptop software evaluations and upgrades.

·         Monitoring Local area network and responds to alerts 24/7

·        Network maintenance and Day to day admin and monitoring of network use

·         Antivirus updates and virus cleaning, installation, upgrade, and maintenance.

·         suggesting and providing IT solutions to business and management problems;

·         ensuring that all IT equipment complies with industry standards;

·         analyzing and resolving faults, ranging from a major system crash to a forgotten password;

GRIDZONE SOFTWARE SOLUTION,

·       

· Designation : SYSTEM SUPPORT ENGINEER. · Period : NOV 2008 – DEC 2009

NILA BUILDING, TECHNO PARK, TRIVANDRUM, KERALA, INDIA.

RESPONSIBILITIES:

·         installing, supporting and maintaining new server hardware and software

nfrastructure;

·         managing email, anti-spam and virus protection;

·         setting up user accounts, permissions and passwords;

·         monitoring network usage;

·         suggesting and providing IT solutions to business and management problems;

·         ensuring that all IT equipment complies with industry standards;

·         undertaking  routine  preventative  measures  and  implementing,  maintaining  and monitoring network security, particularly if the network connects to the internet;

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