Sample Template Example of Professional Curriculum Vitae CV Format with Career Objective for Marketing & Finance & Accounts with 13+Years Work Experience in Word / Doc / Pdf Free Download
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SEEMA IYER
(UAE Hand Phone) +97254-9876541
E-Mail Id : seema@gmail.com
± OBJECTIVE Obtain a pivotal position in a growth
oriented professional organization where I can maximise my customer management
& commercial skills by working through people & processes &
contribute to organizational growth
± CAREER SNAPSHOT
Key
Responsibilities handled and strengths
±
Total 13+ years of rich & qualitative
experience majorly in Fortune 100 companies involving Pharmaceuticals, IT
Products, Glass Industries
Total 13+ years of rich & qualitative
experience majorly in Fortune 100 companies involving Pharmaceuticals, IT
Products, Glass Industries
±
Good exposure to Order to Cash (OTC)
process
±
Rich experience in Customer Service,
prolific in written and oral communication.
Managed customer relations effectively during crisis situations
± Sales
Coordination activities and monitoring Sales Promotional activities
± Manage the complete Sales order process cycle (i.e Order
to Invoice)
± Edit orders and prepare order files with clear
documentation to effectively process customer orders
± Sales order acknowledgement to customers
± Attends to customer enquiries relating to product
information, orders, Shipments, prices, complaints, product availability
± Liaise with sales and marketing team for order
planning & fulfilment
± Collaborating with various in house departments which
include the regional & country management, accounting, credit, warehousing,
shipping, freight forwarders, sales and marketing
± To ensure that customer’s needs are met; administering
rebates & initiating the credit notes
± Monitoring order status (weekly basis) customer’s information,
records & files update on daily basis
± Acting as the problem solver, searching within and
outside the company for solutions to client’s issues
± Develop Standard operating procedures (SOP) and process
for customers and customer service team
± Analyses customer compliance against agreed upon
logistics/efficiency terms and conditions
Page 1 / 4
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2 -
± PROFESSIONAL EXPERIENCES
April’13
till date Business Co-ordinator with Galadari General Trading, Dubai, UAE
Accountabilities
± Reporting
weekly revenue & expenditure from the hotel business
± Cost
analysis & monitoring
± Supporting
the Managing Director in office HR matters & office management
± Process
all visas for all staff /deal in issues related to MOL, Immigration etc (Staff
handled-30)
± Deal with
authorities for all statutory requirements for office while keeping cost under
control
± Manage
the insurance/registration renewals for cars
± Salary
processing of all staff
Sep’11
till March’ 13 Accountant
with Honeywell Middle East, Dubai, UAE
Accountabilities
± Started
with Accounts Receivables support to the business involving follow-up with
business for collections, payment applications, weekly reports on ageing status
etc
± Moved on
to Accounts Payable role after 6 months.
Ensure supplier satisfaction through timely payment of supplier bills
under the Procure to Pay method (P2P) in a metrics driven & process
oriented environment
± Focus
& ensure key payments pertaining to early payment requests with due
approvals / critical payments are done with due diligence & urgency
± Ensure
issues pertaining to non-conformance of valid inputs are brought to the notice
of buyer/supplier well & resolved in advance to pay out the bills on time
± Withholding
tax working for Qatar entity on a monthly basis
± Reconciling
invoices with un-invoiced receipts in system & following up for closure
± Intercompany
recharges & allocations as required
Feb’11
till June ‘11 Executive – Sales Coordination with
Guardian-RAK, UAE
Accountabilities
Customer
Service & Sales Coordination activities for key Asian & African markets
involving:
± Ensure
customer satisfaction by making glass available to them in a timely way while
internally aligning with the production & distribution schedule
± Conduct
business calls with the sales teams
± Check the
profitability on pricing provide by sales personnel and issuing proforma
invoices
± Co-ordination
with production scheduling and ensure timely production of the confirmed orders
± Co-ordination
with logistics to check & ensure timely delivery of shipments to customers
± Sending timely
pre-shipment intimations & co-ordinate with Accounts for post-shipment documents
± Maintaining
customer database for order follow-ups, periodically check & validate
customer satisfaction
± Inventory
management
- 3 -
Apr’09
to Jan’11 Sr. Executive (Commercial) with
Forbes Technosys
Limited, Mumbai (India
Accountabilities
± Ensure
internal & external customers are served through (Order to Cash) O2C
process
± Co-ordinating
& meeting the Revenue billing
± Coordination
with banks for issuance of Bank Guarantees & co-ordinate on export LC’s
± Facilitating
channel partner’s account reconciliations
± Review
& recovery of old outstanding receivables / Margin Money (Short Term
Deposits)
± Review Accounts
receivables and follow up with field staff on aged outstanding accounts
± Collection
of TDS Certificates, C-Forms
Aug’07-Mar’09 Sr. Executive (Commercial) with Honeywell Automation India Ltd., Pune (India
Accountabilities
± Co-ordinating
& meeting service exports invoicing & ensuring no man-hours are missed
for billing
± Submission
of MIS / returns pertaining to Software Technology Park of India (STPI)
compliance
± Ensuring timely
collections from outstanding debtors
± Resolving
commercial issues w.r.t. export projects by interacting with front offices and
Project Managers
± Reconciliation
of billable hours with actual invoicing & expenses to ensure realization of
revenue / reimbursement of billable cost
Sep 01 - Aug’07 Executive with Bayer Healthcare (Business
Group – Pharmaceuticals),
Mumbai (India)
Commercial
±
Checking adherence of company’s business policy
& customer satisfaction metrics by the Clearing & Forwarding Agents
& field staff w.r.t billing, collections under the O2C process
±
Processing breakage / expiry claims of stockists
within stipulated timelines as per regional state norms
±
Registering new products with the local
chemist & druggist associations as per stipulated norms
±
Obtaining statutory “C” Forms for inter-state supplies
±
Facilitating settlement of Sales Promotion
Schemes & other bonus offer schemes claims of Stockists
±
Periodic review of Inactive / Short Expiry
stocks & communicating it to field for liquidation
±
Maintaining & reporting details of Special
Promotional business activities carried out by field force
±
Resolving stockiest related issues within
the stipulated time period
±
Goods recall from concerned stockiest in
case of defaulting payments
Credit Control
±
Co-ordinate
with the field staff / HO for stockiest appointment & agreements. To check the credit worthiness of the new
accounts with the field force
±
To
ensure trade is happening between the two parties according to agreed terms
±
Obtain
complete details & obtain trade references / clearances of new account from
trade associations
±
Review ageing of debtors in accordance with
organizational credit policies & follow up on outstanding dues
±
Dunning letters to defaulters on case to
case basis
±
Providing periodic inputs on payment patterns
to Head Office for revision of stockist credit limits
±
No credit notes to be passed unless
authorized by due authority for defaulting cases
±
Month end billing to locked customers on
production of valid clearing documents & necessary approvals
±
Review & resolve open items
Marketing
Support :-
±
Preparing & submission of commercial
tender enquiries to Institutions / Hospitals
±
Assisting in forecasting of product
requirement
±
Assisting in administrative procedures
related to field staff recruitment, leave management etc
±
Timely working of incentive payments to
field force based on incentive circulars & submit for approval
±
Verification of monthly travelling expense
statements of field force & submit the same for reimbursement
-
4 –
Commenced career as a Steno-Secretary with Borosil Glass Works Ltd., Mumbai (India
Accountabilities
±
Secretarial work of the General Manager –
Corporate Accounts office including handling confidential files, conferences, travels,
expense claims etc
±
Fixed Deposits – Support customers on
renewal/redemption, associated communications etc
±
Support on invoicing, collection
application etc
± PROFESSIONAL
CERTIFICATIONS
±
PGDBA (Marketing) from Symbiosis Centre for
Distance Learning, Pune (India) in March 2007
± B Com from Mumbai University (India
IT Skills:
±
Well versed with MS-Word, MS-Excel
±
Exposure to Oracle (Finance module-Basic)
±
Exposure to Basware (Electronic data
saving)
±
Exposure to SAP-FICO
± PERSONAL
DETAILS
Date of Birth : (9th January 1985)
Permanent Address : B-17, 1st Floor,
Bldg No. 12, Sadichha Co-op. Housing Society, Bara
Bunglow
Road, Thakurli-421201, Dist. Thane, Maharashtra, India
Nationality : Indian
Marital Status : Single
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