Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
PERSONAL
DETAILS
Download Resume Format
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RICHARD MARTYRES
QUALIFICATIONS
DEGREE
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YEAR
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INSTITUTE
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PERFORMANCE
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Diploma
in Finance
Branch : Finance
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2003
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Wellingkars
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50 %
Second Class
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Master of Commerce - II
Branch: Management
|
2001
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IDE
- University of Mumbai
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52 %
Second Class
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Bachelor of Commerce
Branch: Accountancy
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1999
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St.Andrews College
|
54 %
Second Class
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Higher Secondary School
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1996
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St’
Francis Junior College
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61 %
First Class
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Secondary School Certificate
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1994
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St’
Don Bosco High School
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63 %
First Class
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WORK EXPERIENCE
COMPANY
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Hutchison
Essar Ltd.
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JOB TITLE
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Executive –Collections (Standing Instructions -Credit
Cards)
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DURATION
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(October 2004 – present)
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JOB PROFILE
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Ø Handling team of 4 people.
Ø Having
adequate knowledge of various credit cards products.
Ø Ensure
timely reconciliations of payment received from the merchant banks.
Ø Monitoring
Payments made through Hutch website and keeping track of likely fraud
payments.
Ø Liasing
with Merchant Bankers on an daily basis.
Ø Ensuring timely debit of customers credit card according
to their bill cycle who are registered on Standing Instructions with Hutch.
Ø Handling
direct debit facility (ECS) with respective channel partners like Bill Desk
and Bill Junction.
Ø Trouble shooting any issues related to credit cards
across Hutch.
Ø Preparation of MIS for Top Management on monthly basis.
Ø Liasing and co-ordinating with Marketing,Sales,Customer
Service,Hutch Shops,
Credits,Accounts and Activation teams in Hutch.
Ø Auditing
Batch close of credit card statements taken on our EDC daily.
Ø Tracking
the Direct Debit Instructions Promo offers given to subscribers.
Ø Built
good rapport with acquiring banks, which helps creditability of those
subscribers who seem to be a suspected fraud and to
prevent further damage or loss to the company.
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WORK EXPERIENCe
COMPANY
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E-SERVE
INTERNATIONAL LTD.
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JOB TITLE
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Processing Officer (Global Funds Transfer Investigation)
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DURATION
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(June 2001 To October 2004)
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JOB PROFILE
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Ø Resolving customer query within the standards warranted
by Citibank.
Ø Investigating
problems in Global Payment Orders like :
Beneficiary
claims Non-Receipt of Funds.
Beneficiary
bank unable to apply funds
Amending of
Payment Orders.
Cancellation of Payment Orders.
Check on Fraud Payments.
Return of Funds from Remitter and Beneficiary Banks.
Initiating Legal Action against Defaulters.
Checking for OFAC hits,Red Flag and Sanctioned
Countries.
Ø Usage
of Swift,Telex,Fed message Technology to coordinate with the
Global Banking Network.
Ø Looking
after MCA and MCR Reconciliations on a weekly basis..
Ø Making
multi currency payments in more than 140 currencies (Foreign currency and
USD)
Ø Knowledge
of Payment Types (MT 100,202) etc.
Ø Conducting
Conference calls with customer service.
Ø Tracking for Fraud and Sanctioned country payments.
Ø Knowledge
of Nostro Accounts,Fed, Chips & Book-to-Book Transfer.
Ø New
recruits training on product and systems.
Ø Preparation
of MIS reports for top management.
Ø Verifying
correspondences sent and payments done to banks.
Ø Training and
certifications – Quality Overview,Anti-Money
Laundering
Stress Management and Fraud Management.
Ø Been
part of C.O.B (Continuity of
Business) Crisis management team.
Flown
twice to Chennai on Contingency.
Ø Liasing
with Correspondent banks and Citibanks across the globe.
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PERSONAL
DETAILS
REFERENCES
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