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operations manager resume sample

Mohammad Javed Alam
Email: javed@yahoo.com
79/A, Shakti Nagar,Nr SBI ATM, Satara, Pune-411099, Maharashtra, India.
Mobile no: - 91-9850944965
___________________________________________________________________________ 

OBJECTIVE:

To obtain a responsible and challenging position where my intellectual capabilities, derived from combination of knowledge and thinking power, will have valuable application.

SUMMARY:

Ø  Software Engineer in IBM Global Services India since June-2004.
Ø  M.Tech. in Chemical Engineering from IIT Kharagpur.
Ø  Proficient with C, Java,  JSP, HTML, XML. 
Ø  Done a part-time course in Embedded Systems and Device Drivers Programming at Amplify Mindware, Pune.

WORK EXPERIENCE:

Ø  Software Engineer in IBM Global Services India since June 2004.
Ø  Worked as a teaching assistant in Mechanical Operations and Fuel Lab for B.Tech. students in IIT Kharagpur.

SOFTWARE SKILLS:

            Operating System      : WINDOWS-XP/2000/98 and UNIX
            Languages                  : C, Java, SQL and C++ (novice in C++)
            Database                    : DB2. 
            IDE                             : WSAD 5.0, Visual Age for JAVA
            Frameworks               : Struts, FrontServlet, Tiles, Spring
            Others                         :  J2EE technologies (JSP, Servlet, EJB, XML), HTML, Unix Internals, RTOS, Device Drivers Programming

DOMAIN KNOWLEDGE:

Ø  Banking and Finance (Credit cards) domain knowledge gained from experience as a software engineer
Ø  Chemical Engineering domain knowledge gained from academics



ACADEMIC DETAILS:

Degree Offered

Board/University

Year of Passing

CGPI / Percentage Obtained
M.Tech
Indian Institute of
Technology, Kharagpur
2004
8.39
B.E.

Sardar Patel University, Gujarat
2002
6.85
12th

GSEB, Gujarat
1998
75.53 %
10th

GSEB, Gujarat
1996
82.57 %

PROFESSIONAL PROJECTS:
[ 1 ]

Title                :  Online Merchant Services - WAS 5 Redesign
Company        :  IBM Global Services India Pvt Ltd
Client              :  American Express Technologies
Duration         :  5th December, 2005 onwards
Technologies  :  Java, JSP, Servlets, EJB, Struts, Spring, CommonsChain, JSTL
Environment   :  Window XP (workstation OS), Solaris & Linux (Server OS), WAS3.5 and WAS 5.1 (Application Servers), DB2 7.2 (RDBMS)
Role                :  Module Lead (Module team size: 3, Total team size: 20)
Brief Desc      :  Online Merchant Services is a merchant facing application. It facilitates merchants with online account statements, view transactions, settling payments, etc.  It also provides an interface between merchant and Amex for settling disputes online. This application was originally deployed on WAS 3.5.  During this project, application was redesigned and rewritten to be deployed on WAS 5.0 while improving performance, scalability, maintainability of the application at the same time. I have significantly contributed in deciding the new application architecture with suitable design patterns implementation and leading disputes module towards successful completion.

[ 2 ]

Title                :  Merchant Pricing Review - Enhancement
Company        :  IBM Global Services India Pvt Ltd
Client              :  American Express Technologies
Duration         :  8th August, 2005 to 2nd December, 2005
Technologies  :  Java, JSP, FrontServlet
Environment   :  Window XP (workstation OS), Solaris (Server OS), WAS3.5 (Application Servers), DB2 7.2 (RDBMS)
Role                :  Team Lead (Team size: 2)
Brief Desc      :  Merchant Pricing Review is a web-based intranet application which helps amex sales managers to decide discount rates for each merchant as per merchant’s category, charge volume and strategic importance. Scope of this was to align front-end application with database changes and also to enhance some features of selected reports.  During this project, I learnt and executed all QMS processes followed by IBM.  I also mentored a new resource in technical as well as organizational aspects.

[ 3 ]

Title                :  Value Tool - Enhancement
Company        :  IBM Global Services India Pvt Ltd
Client              :  American Express Technologies
Duration         :  18th April 2005 to 22nd October, 2005
Technologies  :  Java, JSP, EJB, FrontServlet
Environment   :  Window XP (workstation OS), Solaris (Server OS), WAS3.5 (Application Servers), DB2 7.2 (RDBMS)
Role                :  Team member (single offshore developer)
Brief Desc      :  Value Tool is an intranet application which helps amex sales representatives to convince merchants to continue accepting amex cards by demonstrating value addition done by amex to their business.  Scope of the project was to align front end application with database changes.

[ 4 ]

Title                :  Merchant Profile Reports
Company        :  IBM Global Services India Pvt Ltd
Client              :  American Express Technologies
Duration         :  9th January 2005 to 15th April, 2005
Technologies  :  Java, JSP, Tiles, JAXB, MQ, FrontServlet
Environment   :  Window XP (workstation OS), Solaris (Server OS), WAS3.5 (Application Servers), DB2 7.2 (RDBMS)
Role                :  Team member (Team size: 3)
Brief Desc      :  MPR is a part of Online Merchant Services application.  It’s a feature which would help merchant understands their customers’ spending habits in more details based on gender or geographical or card type.  It has six report pages and this application was created afresh during this project.  My contribution in this project was to understand business requirements and develop components in Java and JSP.

[ 5 ]

Title                :  Chain Access and Date Restriction
Company        :  IBM Global Services India Pvt Ltd
Client              :  American Express Technologies
Duration         :  6th August 2004 to 31st December, 2004
Technologies  :  Java, JSP, EJB, FrontServlet
Environment   :  Window XP (workstation OS), Solaris (Server OS), WAS3.5 (Application Servers), DB2 7.2 (RDBMS)
Role                :  Team member (Team size: 3)
Brief Desc      :  During this project Online Merchant Services application was enhanced with two features, namely “Chain Access” and “Date Restriction”.  “Chain Access” feature allows merchant to view statements for other merchants under his chain.  I worked mainly on JSPs and a few java components during this project.

PROFESSIONAL TRAININGS:

Entry Level Training Program (ELTP):  I have undergone this training program from 15th June, 2004 to 2nd August, 2004, after joining IBM as a campus recruit.  This program constituted of various modules, namely, Soft skills, Core Java, J2EE (JSP, Servlets, EJB, RMI, etc), Oracle, VB, .NET (introductory level).  Focus was mainly on Soft skills and Java, J2EE.

Apart from this, I have also undergone trainings for WebServices, Design Patterns, Spring Framework, WAS 5 Migration.

I have also done a part time course in “Embedded Systems and Device Driver Programming” from Amplify Mindware, Pune.  It consisted of modules on Programming Practices (C and Data Structure), Unix Internals, Micro-Controllers, Real Time Operating Systems, Device Driver Programming.
  
ACADEMIC PROJECTS:

B.E.

(1)   Sulphuric Acid plant design
(2)   Binary Distillation Column Design Software using C language
    
   M.Tech  

(1)   Studies on Column Flotation Cell Performance using Coal Powder.
(2)   Multicomponent Distillation Column Design Software using C language
(3)   Interactive Design Database for FCC
 
ACHIEVEMENTS:

Ø  Got 97.17 percentile in GATE-2002
Ø  Paper published in Journal of Institution of Engineers (I) based on research conducted for M.Tech. thesis
Ø  Sun Certified Java Programmer
Ø  Received Bravo Award from IBM

PERSONAL PROFILE:

            Father’s Name           : Mr. Riaz Khan
            Sex                              : Male
            Date of Birth              : Oct, 15th, 1981
            Languages Known     : English, Hindi and Gujarati.
            Permanent Address   : B-40, Anand Nagar,
             Nr. Canara Bank,
             Juhapura, Ahmedabad – 380007
             India

 

REFEREES:

Dr. Rajiv Kundu
Assistant Professor,
Department of Chemical Engineering,
IIT Kharagpur,
Kharagpur,
West Bengal.        

Dr. P. Mukherjee,     
Associate Professor,
Department of Chemical Engineering,
IIT Kharagpur,
Kharagpur,

West Bengal.                                                                                                    


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