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Dilip
Agrawal
Current Address Permanent Address E mail Id and Phone No.
21, Indira Society 14, Circular Road
dilip@gmail.com
By-Pass Road, Bank Colony, Mob: +91-9225572006
Satara,
Pune-411073 Sagar (M.P.) – 470047
OBJECTIVE
A position as analyst where my
analytical ability and problem solving skills are
required.
EDUCATION B.Tech. in Mechanical Engineering, completed May 2005
Indian Institute of Technology ,
Bombay
Cumulative
C.P.I. 7.71
WORK
CSE in TATA Motors, July 2005-Present
EXPERIENCE Working in techno-commercial division of TATA Motors, India ’s largest automobile
company, having more than 50% market
share. I am currently handling dealer network
in Pune and Nagpur territories, looking after customer service given
by the dealer and
handling customer
complaints and warranty related issues.
Intern, May-June 2004
Blue Star India Ltd., Mumbai
Worked as
reliability test engineer, involved in setting up of a new test lab for testing
the components
of Central Air Conditioning System.
Intern, May-June 2002
Bharat Heavy Electrical Limited, Bhopal
Worked as
operations engineer, implemented processes to improve the labor
efficiency and
workshop utilization.
MANAGEMENT Financial accounting, sales and marketing,
communication skills, entrepreneurial skills,
TRAININGS
time management, team building
exercises.
TECHNICAL CRM DMS system
for dealer management, DQCTC processes for customer service,
TRAININGS
product familiarization, MIS
reporting systems.
RELATED
Calculus, Cost accounting and
control (in School of management IIT Bombay), project
COURSEWORK on customer satisfaction in retail banking sector
(with a faculty from School of
Management IIT
Bombay).
HONOURS AND Received IIT Organizational Color, 2003-04.
ACTIVITIES
Member of hostel council and
constitution committee.
Captain of
hostel volley-ball team for General Championships 2003-04.
Member of
National Sports Organization Volley-ball.
Secured all India 60th
rank in JEE-2001 screening test for admission to IITs
Secured all India 3rd
rank in IIIT Allahabad, 16th
rank in DCE and 32nd rank
in MP
PET exam 2001
Frequent
visitor of trekking spots in Sahyadri range.
PERSONAL Good analytical and problem solving
capabilities.
ATTRIBUTES Good leadership and team building
qualities.
Good verbal,
written and presentation skills.
Highly adaptable to
changes and a good learner.
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