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Sanjeev Singh
#142, Phase-II, Bhatinda, Punjab-160240                                                                  sanjeev@rediffmail.com
                                                                                                                                                                                                               
GSM      +91-9876115545
PSTN    +91-172-5542302

Professional Experience

20-01-2005 to present

DELL  INTERNATIONAL  SERVICES

As  Sr. Technical Support Associate  

Responsibilities

Ø  Troubleshooting system hardware (i.e. NIC, PCI cards, RAM, AGP, MBD, HDD, FDD/CD/DVD Drives, card readers and the external peripherals) and reconfiguration and installation of related drivers.

Ø  Providing support for software including diagnostics, multimedia, application (MS Office, Word Perfect, Turbo Tax, MS Money) as well as 3rd party s/w such as MacAfee, Norton, PCilin, AOL etc.

Ø  Helping customers find solution to problems related to operating system (i.e. Win 95, 98, 2000, Me, XP-Pros/Home and MC) their reinstallation, drivers configuration, repair and restoration.

Ø  Troubleshooting LAN networks, checking of the integration of data circuits to ensure end-to-end connectivity on DSL, broadband and dialup connections.  

Knowledge:

Ø  Knowledge and hand on experience of languages like C/C++, JAVA and assembly languages.
Ø  Sound knowledge of STP, TCP, IP addressing, Ethernet, PPP, HDLC, ISDN, Frame Relay, RIP, IGRP, EIGRP, OSPF.
Ø  Configuring Cisco Switches (Layer 2 and Layer 3) for VLANs & Inter VLAN switching

Projects Undertaken

1.   Route Tracer and Cable Fault Detector :- Traces and detects any fault or breakage in underground wire network system. Applied in LAN, WAN and comm. n/w.
2.   Noise Cancellation using Adaptive Filter: - Cancels any type of variable noise received along with the source signal by the use of adaptive filtering technique. This DSP (Digital Signal Processing) based project was written in Matlab s/w and was executed on real-time application

Education

Ø  Bachelor of Engineering (Electronics and communication).
Division            : First Division
           University         : Visveswaraiah Technological University (VTU)
                           Karnataka.    
College            : Guru Nanak Dev Engineering College, Bidar,
                                   Karnataka.                                                         

Certifications
Ø  Cisco Certified Network Associate (CCNA)
Ø  Pursuing Cisco Certified Network Professional (CCNP) – BSCI ( Routing )

Hardware Knowledge
Ø  ROUTERS: CISCO 1700, 2600 Series
Ø  SWITCHES: CISCO 2900, 2950 Series

Personality Traits
Leadership Skills, Good communication skills, Positive attitude, Extrovert, Problem solving

Personal Details
Ø  Date of Birth      :          04th Feb.1982
Ø  Marital Status          :           Single
Ø  Languages Known:   English, Hindi & Punjabi



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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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