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european curriculum vitae format word

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VINEETA SHARMA
Mobile: +91 9876543210
; ~ E-Mail: vineeta122@gmail.com
Seeking assignments in Customer Service / IT / Marketing / Operations with a growth oriented organization of repute

BRIEF OVERVIEW

þ MBA with nearly 4 years of total experience including 2 years in Educomp Solutions Ltd
þ Worked with LIC, as Financial Service Executive in Bank Assurance & Alternate Channel.
þ Highly competitive, self starter, disciplined and goal oriented professional.
þ An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities.

ORGANIZATIONAL SCAN

From July 11 till date with Educomp Solutions Ltd as Smart Class Coordinator

þ Working as a Smartclass Coordinator and  posted at a prominent and biggest (with 77 Educomp Technology Enabled Classrooms) school in Kanpur.
þ Give support to school teachers for better use of company's product SMART CLASS.
þ Formulating and Implementing results oriented technical support and plans to achieve target and ensure remove the problems.
þ Performing routine audits of systems and software.
þ Applying operating system updates, patches, and configuration changes.
þ Installing and configuring new hardware and software.
þ Adding, removing, or updating user account information, resetting passwords,etc.
þ Answering technical queries and assisting users.
þ Documenting the configuration of the system.
þ Troubleshooting any reported problems.
þ Ensuring that the network infrastructure is up and running.
þ Organizing training programs.
þ Compiling the information of client feed back so as to facilitate formulation of effective strategies by top management.
þ Regular reporting about the conditions / customer feed back so as to facilitate formulation of effective strategies by top Management..     
þ  Sort out data related problems of teachers
þ Coordinating with school management and updating  Smart Class Usage & company’s payment schedule.


From Oct 09 to Dec 10 with LIC, Kanpur as Financial Service Executive in Bank Assurance & Alternate Channel

Key Result Areas:

þ Sales & Marketing: Handling the marketing and sales operations for achieving increased growth & profitability. Selling insurance products through the Bank Managers. Identifying new streams for revenue growth & developing plans to build consumer preference. Using sales forecasting to ensure the sale & profitability of products; analysing business developments & monitoring market trends.

þ Business Development: Identifying prospective clients, generating business from new accounts & developing them to achieve consistent profitability. Initiating contact with potential customers for developing leads, sales & cross selling insurance products. Building and maintaining healthy business relations with major clientele, ensuring maximum customer satisfaction by achieving performance parameters delivery & quality norms. Organising various promotional activities for business expansion.

þ Channel Management: Identifying and networking with financially strong and reliable customers / Bank Managers & employee resulting in deeper market penetration and improving market share. Developing and appointing new specified persons from banks to expand product reach in the market and coordinating with the Bank to assist them to promote the product.

þ Customer Relationship Management: Maintaining cordial relations with customers to sustain the profitability of the business. Maximising customer satisfaction level by on time delivery, monitoring customer complaints, providing efficient services.  Handling customer grievances and resolving their issues for customer retention.

Notable Attainments:
þ Essayed a key role in achieving:
o    2 Bima banks on number of policies based (200).
þ Actively qualified most of the competitions declared by LIC for FSEs.
þ Mapped Gramin Banks as corporate agents.



Commenced career with Idea Cellular Ltd , New Delhi as Customer Care Executive from Mar’06-May’07
 

SCHOLASTIC

2009    MBA from CSJM University Kanpur with First Division

2003    B.Sc. from CSJM University Kanpur with Second Division

2000    XII from UP Board with First Division

1998    X from UP Board with Second Division

KEY ENHANCEMENT SCHEDULES

Summer Internship
Title                  :           Comparative Analysis of Insurance Products
Organization      :           ICICI Prudential, Kanpur

Seminar
þ Challenges in HR

BEYOND CURRICULUM
þ Active Member of Organizing Committee at various Cultural Festivals in College.


PERSONAL DOSSIER

Father’s Name                :           Mr.P K harma   
Date of Birth                  :           1 Aug 1985
Address                         :           84/8 Benajhabar Colony, Kanpur – 963258
Linguistics Abilities          :           English and Hindi   
Marital Status                 :           Single  



     
Date:

Place:                                                                                                        (VINEETA SHARMA)




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