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NILAM NAYAK

Email: nilu@gmail.com

Phone: (M) +91 9876543210, 9898989898

SAP Certified SD professional and willing to be a great contributor to your SD projects. Seeking a challenging position as Functional Consultant in SAP S&D module to build robust ERP systems; delivering value to client counterparts - resulting client satisfaction, intern helping me learn and grow together with the organisation.

Domain Knowledge in  Industry:  Knowledge Outsourcing, Engineering products, Telecom, Stone and Iron Manufacturing; Business Development and market research in ITES industry.

SAP SD Knowledge (SAP Certified Professional):

·         Knowledge about configuration of customer complaints, sales process such as Return, Credit/Debit memo request, subsequent Free-of-charge delivery, Delivery free of charge, etc

·         Knowledge of configuration of special sales process such as consignments, contract and agreements

·         Customization knowledge in various areas in SD module including Organization Structure, Logistics General, Logistics Execution

·         Practical and system knowledge of business scenarios like Inquiries, Quotations, Contract and Sales Order processing, partner determination, text determination, Output determination

·         Understand various scenarios in Sales Order Pricing

·         Understand the configuration of the settings required for Partner Determination, Account Determination

·         Understand the configuration of special billing types such as Credit Memo and Debit Memo

·         Understand the range of functionalities like Master data, Order management, Pricing, Shipping, Billing & Stock Management                                                                         (- basic knowledge during certification course)

Career Related Skills

          SAP SD - Sales and Distribution

          Siebel CRM Tools such as OBIEE and Marketing

          A good Team Player

          Business Research and Data Analysis

          Strategic Planning

          Competitor Analysis

          Productivity Planning

          Customer Relationship Management

          Team/People Management

          Training & Mentoring

Computer Proficiency

          SAP SD Order Fulfilment, SAP 6.0; Siebel CRM Tools user such as OBIEE and Siebel Marketing

          C, VBA and Macros, PL SQL, basic MS Access

          Windows OS, Microsoft Office with good MS Power Point and MS Excel skills including Macros

          Data Research Tools (Factiva, BvD etc.)

Executive Achievements / Highlights

          Achieved Best Team Player Award for the period of Jan - June 2007

          Recipient of Analyst of the Month Award for October 2007, May 2008 and July 2010

          Winner for the ideation contest in September 2010

Domain/Professional Experience

EVALUESERVE, Gurgaon                                                                                                         (Dec’06 – Oct ‘12)

Senior Business Analyst (Reporting to Manager)

Key Responsibilities:

          Played a key role of communicating with global clients for sales promotion, establishing business contacts in target markets -- through existing contacts, internal portals and direct mail campaigns

          Proficiency in analyzing the business needs, finding out the business problems and proposing solutions

          End-to-end communication with clients and other stakeholders for scoping the project, requirement gathering, efforts estimation and identifying best and efficient ways to carry-out projects

          Preparing extensive/detailed proposal (invoice) for internal and external clients approval with all the constraints, SLA’s, agreements as a part of contract

          Spearheading a Team of 4 members that support B2B Marketing Managers in UK for market & business research

          Efficiently handling projects that are solution-oriented and includes Market Research, competitive intelligence, market study, trend analysis and product benchmarking for business to business products

          Instrumental in raising billing form and charge-code before initiating project with the help of invoicing team

          Monitoring the budget allocation and effective utilization of resources (human, information, data, etc.)

          Purchase order follow-ups, on-time delivery management, project distribution as per the SLAs defined, tracking teams performance and KPIs, looking for efficiency gains by regular monitoring

          Conceptualized effective marketing campaigns in collaboration with the marketing team, and worked towards effectuating the efforts. Conducted extensive market research on the relevant markets to understand the prerequisites for shortening the sales campaign cycles (through data flags)

          Imparting training and mentoring team on process, assisting them on escalation, monitoring the process and team through various measurable metrics

Previous Experience

DQS, New Delhi, India                                                                                                                (Jan’06 – Oct’06)

Management Trainee (Reporting to Marketing Manager)

Key Responsibilities:

          Supported DQS’ sales and marketing department, for scoping proposals and other sales related activities

          Increased the reach of DQS Certification services and their product-mix

          Responsible for generating, validating and qualifying the leads

          Developed and maintained new business avenues in existing account

          Coordinated with various Organizations for analyzing the trends and demand in Market; Brand promotion, penetration

          Maintained track of market trends and competitive movements

MAHARAJA STONES, Nanded                                                                                                      (Jul’03 – Jan’04)

Production Supervisor Trainee (Reporting to Plant Supervisor)

Responsible for manufacturing tiles, flooring and skirting as per the orders, with an aim to maximize output from the existing M, M & M.

Educational Credentials

SSC	Gujrathi Highschool, Nanded	74.13%
HSC	Science College, Nanded	73.83%
BE Production	SGGS CE&T, Nanded	74%
PGDBM	BIIB, Pune	66%
SAP SD Cert. No: 0001234567	NIIT, Mumbai	80%

Academic Achievements & Activities

          First in Paper Presentation at College level on "EDM"; Departmental Level Seminar on "KAIZEN"

          National level Paper presented on "AGV" at PUNE; National level Paper presentation on "SCM" at Kovilpatti

          Active participation in ICIB's placement Boucher presentation

          Involved in organizing workshops, seminars and events to promote energy conservation activities for an NGO (JCS India)

          Two months fulltime industrial training at Godrej Locks plan and Mahindra Ugine Steel plant

Personal Details

Date of Birth:                       14^th May, 1984

Languages Known:               English, Marathi and Hindi

Location Preference             Pune/Mumbai/Hyderabad

Reference:                           Available upon request

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