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SATISHKUMAR S
Mobile : +971-508564151
E-Mail :
sskumar1007@gmail.com
OBJECTIVE
To achieve Professional Growth & meeting challenges while
being
resourceful & innovative where I can utilize my practical exposure & looking for a position where I can expand my knowledge & Endeavour to work to the best of my potentials.
resourceful & innovative where I can utilize my practical exposure & looking for a position where I can expand my knowledge & Endeavour to work to the best of my potentials.
SUMMARY
w 4.5 years of
experience in Logistics, Supply Chain, Purchasing & Procurement and Order
Management process.
w Sound Knowledge in
Logistics & Supply Chain Process.
w Capacity to learn
and use new found knowledge concisely and accurately.
w Always looking
forward for professional growth and new challenges.
w Effective
Communication skill and leadership qualities.
w Effective in
managing workload in fast paced environment.
WORK THOMSON REUTERS Sept 2010 – Till date
EXPERIENCE Order Management
Specialist-2
Supply Chain
Profile
w Processing & Validating the Quotes as per customer signed
agreement.
w End to End
responsibility From Creating Orders manually to Release the Billing in SAP.
w Working as a team to ensure internal & external customer's
requirements are met.
w Performing Root Cause Analysis on customer feedback report &
SLA breached requests.
w Follow-up on issues, resolution of queries & escalations
management.
w Interaction with Sales & Client on daily basis.
w Preparing monthly MIS reports for the team.
w Responsible of Process Training & Quality Check for New
Joiners.
w Drafting contract extension and renewal agreement & get that
signed from client.
w Collaborate with Data & Compliance teams to monitor and
resolve and order processing errors.
w Creation of daily KPI, queue dashboards & Monthly stack
reports and publishing it to the managers & sales counterparts.
w Acting as lead in the absence of team manager.
w Part of a credit management team in Issuing credits, checking
customer profile, payment track record, invoice corrections, cosmetic reprint.
Achievements
w Performance Award for the Quarters of Q4’ 11, Q1’ 12 & Q3’
12.
w Received
appreciation from both Clients & Internal Sales as well.
w Received on the spot award for going extra mile through value additions,
knowledge sharing, creativity & stretching beyond individual goals to
assist the team.
w Got Appreciation from
Management for the Preparation of Process Document.
HEWLETT-PACKARD Sep 2008 - Aug 2010
Senior Process
Associate
Logistics& Supply Chain
Profile
w Manual booking & validation of orders in SAP.
w End to End responsibility - From Purchase Order to Billing.
w Implementing purchasing & contract management instructions,
procedures & policies.
w Follow up with Stakeholders & suppliers for Quotes &
information’s.
w Following up with Vendors for the materials for timely delivery.
w Escalating any
issue to internal stakeholders before it impact the Client.
w Monitoring pre-shipment documentation with vendors and forwarders.
w Dispatch of Introduction Letters, Catalogues & Price List.
w Coordinate with central warehouses with regards to order
prioritization, transport, stock reconciliation and other supply details.
w Follow up with Transporters, Freight Forwards & Clearing
Agent for timely shipment.
w Manage error free and timely dispatches to ensure high customer
satisfaction.
w Management of the
control reports for the entire team & hence reducing the backlogs.
w Resolving issues on commercial invoices/Proof of Delivery (POD)
& Proof of collection.
w Interaction with
customers for new orders, confirming regularly order status & Payment
details.
w Processing Price Claims and Credit-rebills as per customer
requests.
w Having a working
knowledge into Payment Terms & Inco Terms
w Responsible for processing Procure to Pay activities - Invoicing,
Vendor Maintenance, Duplicate research & Reconciliation.
w Maintain 100 %
accuracy and keeping the Sigma score intact.
w Responsible for
the workload management and work allocation in the shift.
w Complete and
reliable Knowledge of Tools and Applications.
Achievements
w Certification in Supply Chain Management.
w Certificate of Excellence – 3 times.
w E – Award
received from the customers for outstanding performance.
w Performed analysis
on different types of customer queries sent for the quarter.
w Received
appreciation mails from both customer and supplier side for fast actions taken.
Tools Used
w SAP Version 7.2
Modules – XF03, VF04 for Billing Purpose.
w SAP Version – 7.2
Material Management Platform like R01-Fusion & CPO – Sail
w SAP SD Modules –
VA01, VA02, VA03
w My-PRS, OFCP,
P-Comm, Sandy, e-Tracking, BIRD.
w CRM (Siebel),
TRUST (Sales Force), MIS-WEB, Wildcat, GPN.
EDUCATION Vivekananda College 2002 – 2005
Bachelors in Computer
Science (B.Sc) from Madurai Kamaraj University.
PERSONAL Father Name : Sockalingam
M.
PROFILE Gender :
Male
Date of Birth : July 07, 1985
Marital Status : Single
Nationality : Indian
Passport : F4641923
Passport Expiry Date : August 30, 2015
VISA : DUBAI Visit Visa
Address : Building No.405, Al Rafa
Road,
Next to Farooq Masjid,
Bur Dubai.
Bur Dubai.
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