Sample Template Example of B Tech Degree Computer Engineer Profeesional Resume Format with 5+ Work Experience ( in IBM & TCS) & Job Profile summary in India in word / .doc /. pdf Free Download
Download Bachelor in Computer Science Resume
AMIR KHAN Email: amirkhan@yahoo.co.in
Contact
No: 9876543210
CAREER OBJECTIVE:
To attain a challenging job in a dynamic and
growth oriented organization where I can utilize my knowledge, skills and
abilities efficiently and work to the best of my potential with patience,
consistence and team spirit for the betterment and progress of the organization
EDUCATIONAL QUALIFICATIONS:
Bachelor in Computer Science with 60.72 %. From Goa
University
SUMMARY
· Strong
knowledge on Project Management serving client on Distribution, Security, IT
Infrastructure, Entertainment and Business Process and Outsourcing
·
Resource
Management, Cost Management & Vendor Management
· Risk
Planning, Managing Project resource co-coordinating project change management,
formal project closure and important aspects of my role.
·
Highly focused, results-and goal-oriented as a
strategic member of projects in the Information Technology with focus in the
areas of technical support, operations & development.
·
Technical,
Analytical, Presentation, Communication and Leadership skills. Strong team
player and ability to perform in both team and individual settings.
·
Quick learner and excellent team player having
ability to meet tight deadlines and work under pressure.
·
Excellent Inter personal and Business
communication skills.
·
Quality Oriented mind set.
PROFESSIONAL
EXPERIENCE:
IBM PVT. India
LTD.
Designation:
Project Management Officer (Infrastructure Specialist) : (Jan 2010– Till Date)
Worked
as an Infrastructure Specialist for Lloyds Bank, UK
Accomplishment in project coordination, business/end-user interaction with
excellence in complex, deadline-driven operations Developing training,
documentation and reporting, project plans. Able to identify goals and
priorities and resolve issues. Easily establish rapport and credibility with
diverse groups of business users and technical staff. Work equally well
individually and as part of a team. Provided high-level support to various
levels of executive administration
Role:
·
Manage the
designated project.
·
Work closely with
solution team, development team, leaders to plan, monitor & track progress.
·
Develop an
understanding of the business.
·
Maintaining a
track of activities in the Project through report creations.
·
Provided
Infrastructure support for Project.
·
Handling all the
incidents for the project issues until resolved
·
Assisted in
developing and maintaining operational procedures.
·
Regularly
review Program performance and be able to provide immediate snapshot views on
overall/ specific areas within Program for process improvement.
·
Deliver
support to Project Managers during the audit for scheduling, Analysis and
action plans.
·
Project
specific procurement, tracking and assignment.
·
Managed
project releases
TCS
Designation: Senior Technical
Service Associate: (Jan 2008 – Dec 2009)
Role:
· Providing Primary
support for IT infrastructure for leading global manufacturing (Gates) and
Insurance (ACE) firm.
·
Provided support
to users through Calls and remotely
·
Cross skilled and
provides support for 2(ACE and Gates) different accounts.
·
Interact and
coordinate the support service with different teams in IBM and Client side.
·
Managed
transition of projects comprising Key responsibility of interacting with the
clients user groups and Solutioning of the desk which includes streamlining of
Helpdesk processes/concepts and Knowledge base.
·
Created new
Knowledge base all to-gather for the account, and also actively maintained the
database by keeping it updated with all the important information.
·
Perform incident
management so that normal services are restored as early as possible.
·
Coordinated high
priority issues with support groups.
·
Awarded the best
performer award in IBM.
·
Participated in
Global Delivery Framework meets.
·
Mentored and
trained new hires to the account.
Convergys
Pvt. Ltd
Designation:
Technical Support Officer :( April 2007- November 2007):
Role:
·
Providing
voice Support for Windows XP users.
·
Identifying
and supporting technical issues Windows XP
·
Was
one of the best performers in the Team
Initiatives
- Meeting
deadlines and TAT (Turn around Time) without compromising on the quality
norms and adhering to
- Delivery
Management & Post Implementation supports.
- Understanding
& co-ordinating client’s needs / enhancements, customisation, software-related
- Achieving
customer satisfaction by ensuring service quality norms and build the
brand image by exceeding customer expectations.
TRAININGS AND CERTIFICATIONS
:
Real
Time Programming in Embedded Systems.
Microsoft
Windows XP.
Certified
in IBM Mainframes
SOFTWARE PROFICIENCY:
¨ Manual Testing-Basics of manual
testing, Black Box testing, Types of testing, SDLC
¨ C,C++, Basic Java
¨ Front End : VB 6.0
¨ Operating Systems : MS DOS,WINDOWS
98,NT,2000,XP
¨ RDBMS: DB2
PERSONAL SKILLS:
Comprehensive problem solving abilities, good verbal and
written communication skills, willingness to learn new things, hard worker.
PERSONAL PROFILE:
FULL NAME : Amir Khan
FATHER’S NAME : Sameer Khan
NATIONALITY : Indian
DATE OF BIRTH : 18-09-1986
HOBBIES : Reading
I declare that the information given
above is true to the best of my knowledge.
PLACE: Cochin, India (Amir Khan)
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