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Asstitant Business Systems Analyst Sample Resume Format in Word Free Download

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Jacob Stroth
1544 Ardenwald Place #92
Reston, NA  32014
(617) 399-2477

Summary

 

More than 19 years programming and application development experience.

Computer skills

 

Languages
·     Proficient in: COBOL, MS Office
·     Familiar with: CICS, SAS, Java, Adobe Dreamweaver
Software
·     Database: Microsoft SQL and Microsoft Access, DYL260/280, Eztrieve, TSO/ISPF, Panvalet, VSAM
·     Platforms: IBM OS/MVS, VM/CMS, Oracle, Microsoft Windows XP, Windows 7

Experience


Asst. Business Systems Analyst
4/2009 - Present
City of Portland, Portland, OR
·     Provide ongoing customer support to city-wide users of the Utility Billing System, an Oracle SQL database.  This includes monitoring production processes on a daily basis.
·     Create comprehensive Business Requirements Documentation by interviewing users and analyzing business rules and process requirements.  Meet with users and programmers on an ongoing basis to ensure customer requirements and deadlines are met.  
·     Communicate software problems and enhancements to vendor and track through project resolution.  This includes system testing, production implementation and communicating solutions to the user community.
·     Utilize database development and administration tools (i.e., Toad) to query the database for reporting or to troubleshoot production problems.
·     Prepare training documentation, utilizing a variety of tools (i.e., Visio, Snag-it).

Information Systems Technician I (temporary assignment)

·     Provided Data Center Operations support on the graveyard shift.  This included monitoring batch processing throughout the night and when necessary, determine the source of a production problem, assess its priority level and determine direction to take to resolve the problem. 
Office Support Specialist II

·     Utilize Sigma, a DOS-based relational database system, to track and report on all job applicants, training and employee recruitment. 
·     Input/design all job announcements posted on the City jobs page, utilizing Adobe Dreamweaver software.
·     Training coordinator for the City.  This included ongoing advertisement of classes, as well as registration and tracking to ensure minimum attendance quotas were met for each class.

Took Sabbatical from work.                                                                                        10/2002 – 04/2009

Lead Analyst                                                                                                                04/1998 – 10/2002
Regence Blue Cross Blue Shield of Oregon, Portland, OR
·     Manage Sr. Programmer/Analysts workload; interviewed job applicants to obtain and verify information used to screen and evaluate them.  Maintained documentation for employees used to complete performance evaluations.
·     Conducted extensive training sessions for new employees.
·     Conducted annual off-site disaster recovery exercises.
·     Collaborated with various levels of management to gather information pertaining to key issues.
·     Provided excellent customer service/technical support to over 40 sites accessing our system remotely.

Sr. Programmer/Analyst
·     Primarily responsible for supporting and maintaining the Medicare claims payment authorization system.  Installed releases, conducted system testing, resolved production problems; reported problems and potential solutions to vendor, Federal government and other remote sites using the software.
·     Developed detailed testing procedures for installing new software releases.  (GAO auditors commented they were the best testing procedures they had ever seen).

Consultant (assigned to Regence contract)                                                                  10/1997 – 04/1998
Ajilon Consulting, Beaverton, OR
·     Installed software releases within government-mandated deadlines.  Performed system testing and provided production support as part of an on-call rotation team.
·     After 6 month contract ended, was offered permanent employment.

Project Leader                                                                                                          02/1988 – 09/1989
Kerr Glass Manufacturing, Los Angeles, CA
·     Responsibilities expanded to include all phases of project management, including project planning and tracking, direction of programming staff, interviewing, personnel matters, coordination with the user community and reporting to executive management.

Consultant
·     Converted legacy financial systems (Accts. Payable, General Ledger and Fixed Assets) to vendor package.  Performed analysis on existing system; designed, coded and tested conversion programs and their interfaces; implemented system into production environment.
·     Provided technical direction and training to the user community.

Programmer/Analyst                                                                                                   06/1986 – 11/1987
Litton Computer Services, Woodland Hills, CA
·     Converted Litton’s legacy General Ledger system to vendor package.  Designed, coded, tested conversion programs and their interfaces to Accounts Payable and Payroll systems.
·     Prepared detailed project plan, system documentation and conducted training sessions for users.
·     Provided technical assistance and production support to Litton customers utilizing software.
·     Extensive customer contact and travel required.

Programmer/Analyst                                                                                              02/1985 – 06/1986
G.C. Services, Houston, TX
·     Responsible for the installation, conversion, implementation and maintenance of financial system vendor packages.
·     Installed software; designed, coded and tested conversion programs, performed system testing, implemented into production and provided ongoing customer support.
·     Heavy interface with user community and production scheduling staff, including training in application and system logic.

Variety of jobs from Word Processing Clerk to Technical Writer                                02/1976 – 02/1985






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Asstitant Basketball Coach Sample Resume Format in Word Free Download

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Badnarik Bruce
145 Nothan Mauldin Dr.
Lawrenceville, GA 41074
(801) 815-4178


Education                    Jefferson Davis High School                                                  2004
                                    Montgomery, AL
                                    Diploma

                                    Stillman College                                                                     2008
                                    Tuscaloosa, AL                                                            
                                    Bachelor of Science in Biology
                                    Graduated with Honors

Professional                Self-starter with outstanding organizational and management skills
Profile                         which includes team building, relationship developmental skills;                 excellent written, oral, and interpersonal communicator and presenter.         
                                    Computer knowledgeable with the extensive skills including Microsoft
                                    Word, Power point, Excel, and Internet Explorer
                                                          
Career History                      

                                    Oxford Health Care                                                            January 2011-
                                    Home Health Aide                                                                        Present
                                    Montgomery, AL

·         Assist residents with high quality personal necessities
·         Execute the performance of obtaining residents vital signs
·         Provides services as indicated on resident treatment and service plans
·         Exercise extensive communication skills orally and written
·         Develop and maintain relationships with resident and families

                                    CaraVita Village                                                               August 2008-
                                    Med Tech/ PSA                                                                      Present
                                    Montgomery, AL
                                   
·         Assist residents with high quality personal necessities
·         Assist with orientation of new staff to job responsibilities
·         Assist in coordinating group and individual daily activities
·         Execute the performance of obtaining residents vital signs
·         Coordinate and oversee residents medicine dissemination
·         Provides services as indicated on resident treatment and service plans
·         Notifies physician, nurse and/or designated agents(s) of resident status change as appropriate
·         Assist in scheduling of appointments
·         Exercise extensive communication skills orally and written
·         Call in prescription orders and pharmacy refills
·         Execute wound care treatments

                                    Brewbaker Jr. High School                                           September 2009-
                                    Asst. Basketball Coach                                                                          Present
                                    Montgomery, AL

·         Develop and maintain a partnership as relationships were strengthened with the staff
·         Execute the basic fundamentals of basketball
·         Coordinate work out sessions of various drills to enhance skills
·         Outline a course of action for physical fitness skills
·         Develop philosophy of basketball in which encourages players
·         Assist with pre/post workouts
·         Maintain knowledge of offensive and defensive coaching strategies

                                    Tuscaloosa Volunteer Fire Department                                2008
·         Assisted parents with the proper and appropriate way to install infant and toddler car seats
·         Educated parents to promote seat belt usage and safety skills
·         Established relationships with program parents and children
·         Utilized effective communication skills
·         Conveyed on-going promotion of safety awareness and it’s significance

                                    Boys & Girls Club- Counselor- Tuscaloosa, AL                   2007
·         Assisted with coordination of the after school programs
·         Tutored children in math, science, history, and English
·         Demonstrated the basic fundamentals of various sports
·         Worked collectively and independently with the studies of the program
·         Utilized developed organizational skills sets

                                    National Youth Summer Program Counselor- Tuscaloosa    2006
·         Developed and maintained a partnership as relationships were strengthen with the staff
·         Tutored children in math, history, science, reading, and English
·         Coached basketball, tennis, football, and volleyball
·         Coordinated a work study program to enhance education
·         Outlined a course of action for physical fitness skills

Certifications/
Certificates
·         CPR- conducted ARC of Central Alabama
·         Medication training certificate   
·          

Professional
Affiliation                    College Science and Biology Club
                                    United Way
                                    Member of Alpha Kappa Alpha Sorority, Inc
                                   
Team Building                        6A All- Metro Basketball Player of the Year
Experience                 Basketball Team (Captain)
                                    Volleyball Team (Captain)
                                    Who’s Who Most Athletic Female
                                    Tennis SIAC All Tournament 2nd Team
                                    Tennis Team (Captain)
                                    Tennis Team Rookie of the Year
                                    Tennis Offensive Player of the Year
                                   



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Associate Staff Support Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


                                                       Harry Dave
                                                  231 Judith Lane
                                                  San Jose, LA 32014
                                                      (518) 329-4177
                                                      Harry.dave56@hotmail.com



OBJECTIVE:         To obtain an IT support position

EDUCATION:       A+ Certified. 
                          
                                University of Delaware (1985-1988)

EXPERIENCE:

2009-Present  Associate Staff Support, SmartButton Asscociates

                                 Tier I phone support of a proprietary software company

2008-2099   IT Consultant, AC/DC Enterprise

                                Working for various commercial and residential clients for small, full service
                                 IT firm.  Duties include pc installation, wireless network troubleshooting and
                                 configuration,  printer installation, Novell network configuration and
                                 customer support.

2007-2008       IT Consultant, IBM
   
                                Worked on a 160 pc rollout project to install image, add software, configure
                                 email, transfer client’s existing data seamlessly through network from old to
                                 new pc, backup machine, digitally install asset tag in pc BIOS, add additional
                                 monitor to existing monitor to create an extended desktop display and
                                 deliver and set up at client’s desk during work hours with minimum delay or
                                 disruption of work.



2005-2007       Technician Level II , Red Clay Consolidated School District

                                Responsible for providing desktop, printer and network support,
                                maintenance and restoration in a Windows 98, Windows 2000 and
                                WindowsXP Professional TCP/IP WAN environment consisting of over
      6000 personal computers within the school district.

                                 Individually responsible for the support and maintenance of eight
                                 schools as a Technician Level II in a district with 27 schools.

                                 Responsibilities include installing, upgrading and configuring
                                 operating systems and software, re-imaging, Symantec anti-virus
                                 and Microsoft spyware removal.

                                 Excellent trouble shooting skills in a fast paced help desk
                                 environment with a 72 hour work order resolution time frame.

                                 Experience using work order tracking software ‘Trak It’.

                                 Experience using remote desktop software such as ‘VNC’ and
                                 ‘Altiris’.

                                 Self motivated with excellent written and verbal communication
                                 skills including providing one on one instruction and tutorials for
                                 teachers and administrators.
                                
                                                                     

2000-2005        IT Consultant, Smyrna School District

 
                                 Responsible for providing desktop, printer and network support, maintenance
                                 and restoration in a Windows 2000 Professional and Windows XP
                                 Professional TCP/IP WAN environment consisting of over 2000 personal
                                 computers within the school district.
                                
       Personally responsible for the maintenance and support of one school in a
                                  school district comprised of seven schools.
                               
                                 Responsibilities include installing, upgrading and configuring operating
                                 systems and software, reimaging, Symantec anti-virus and Microsoft
                                 spyware removal

                                 Installation of CAT 5 cabling including cable making and IDF/MDF
                                 punchdowns. 



References available upon request

                                  


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