New Operations Manager Resume Format in Word Free Download -->

New Operations Manager Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Reg Wireman                                        11 Pamawa Dr, Brooklyn, MI 49123
(517) 392-1214 / Regan.wireman@gmail.com

Objective
Seeking to obtain a position where my experience in customer service, inside sales, logistics, marketing and management will be applied to enhance the environment of my future organization while offering personal growth.


Qualification Profile
Ø  Hands on and diverse experience and accomplishments in management, sales and financial support - Oversaw operations that include staff supervision, training, cash control, marketing, promotion and customer relations.
Ø  Accomplished professional with proven track record of success -Consistently achieves sales targets and led company in revenues generated, ensured high levels of customer service to ensure satisfaction.
Ø  Motivated and focused multi-tasker – Maintained high standards of quality and productivity to ensure ongoing business development and professional growth of staff.
Ø  Proven relationship management skills - Developed solid partnerships with all levels of staff and clients to achieve goals in team-oriented environments.
Ø  Excellent communication and presentation skills - Facilitated ongoing communications by conveying objectives clearly and effectively.




Areas of Strength


Client Needs Assessment
Follow up
Team Commitment
Accuracy/Data Entry
Process Improvement
Customer Retention
Lead Qualification

Communication              
Staff Development  Leadership
Prepare Quotes
Operations Management
Client Relationship –Management

Marketing
Inside Sales
Outside Sales
Energetic
Customer Service
On-Time Delivery
Photography



Professional Background
Operations / Management
Ø  Secured and arranged 135 + brokerage shipments on a monthly basis.
Ø  Oversee cash handling, payroll, personnel scheduling, loss prevention, and inventory and P&L statements for a $2 M retail establishment.
Ø  Inventory control, Audits, Training, Coaching, Shipping, and Data Entry.
Ø  Create and maintain an environment that promotes effective and positive communications within the organization, as well as fostering teamwork within the company.
Ø  Lead a marketing team of 11 to continually surpass previous revenue goals.





Kim Wireman

Customer Service
Ø  Cross –trained in sales and operations to ensure that every customer receives exceptional customer service and timely shipment set up.
Ø  Responsible for the largest customer accounts and ensuring that their business moves without issues, which would include IBM, Pilkington, Slimfast, Wedi, Transzach.
Ø  Listening to the customers’ needs and wishes, follow up with customers. 
Ø  Resolving customer concerns.  (Invoicing, orders, damages).
Ø  Confirming order accuracy, Quoiting, following order through to delivery.


Sales / Business Development/ Marketing
Ø  Professional, consistent, goal oriented, increased sales 125% in a years’ time.
Ø  Actively engaged in building and maintaining internal and external customer relationships in a team-based environment.
Ø  Proven success in prospecting new clients, maintaining existing clients and developing new opportunities for growth by presenting multiple service lines.
Ø  Gain new business (Continental US and internationally) for Brokerage division.
Ø  Secured new accounts generating $29k monthly, in addition to other ad hoc business.
Ø  Networking, B2 B sales, Inside and outside sales. 
Ø  Creatively worked on Sales Letters, flyers and emails to communicate with current and potential customers.
Ø  Planned and executed special events, trade shows.


Education
 Baker College, Owosso, MI  Associates Degree Business Administration  Management/Marketing

Employment History
Slingshot Transportation Brokers/Business Development, Customer Service, Operations - Brooklyn, MI  49230,2008-2010
Con-Way Truckload Services/ Business Development Manager, Customer Solutions Specialist, Ann Arbor, MI 48108, 2005–2008
LA Weight Loss/ Sales Manager, Ypsilanti & Jackson, MI, 49202 2004-2005
Merillat, Masco/ Customer Care Consultant, Adrian, MI 49221 2002-2004


Computer Skills
Skilled with PC applications, including MS Office (Excel, Word, PowerPoint, & Outlook), McLeod, AS400, Goldmine, JD Edwards (JDE), TMW, Quickbooks/Peachtree, 20/20 (Planit),

Special Interests
Photography – Family, Children, Babies, Senior Portraits and Special Occasions
Volunteering




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