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Network Technician Resume Latest Design in Word Format Free Download

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Lucian Bent

145 ½ E Court St

Janesville, WI 53101

(608)-359-0123

lucian@gmail.com

www.Linkedin.com/lucian
 

 

Professional Summary


Network Administrator/Desktop Support Engineer (Contract)
Norwood Promotional Products,  March 2008 - Present         
  • Documentation and implementation of various systems to include: desktop PC’s, servers, network equipment, and software applications
  • Maintain and monitor all server backups using Symantec Backup Exex
  • Monitor, plan, and coordinate the distribution of client/server software and service packs
  • Manage Active Directory and Exchange 2007 environments  
  • Preserve Norwood Janesville’s shipping systems and ERP system 
  • Organization and inventory of all hardware and software resources
  • Support for an infrastructure with 100 users, 40 Physical and Virtual Servers

Network Administrator (Part-time)  
Pernot Classic Collision, March 2006 - Present                                
·         Installation, configuration, diagnosis and repair of: desktop computer hardware, laptops, software, and printers
·         Exchange Server 2003 and Active Directory Administration
·         Administer VPN, Remote Web Access, and Outlook Web Access
·         Manage and maintain company’s external website content
·         Perform occasional off-hours and remote support
·         Backup and disaster recovery operations

Desktop Support Administrator (Contract)
NimbleGen Systems, February 2007 -  March 2008                           
  • Analyzed, logged, and tracked a verity of complex software and hardware matters of significance pertaining to networking connectivity issues, printer, server, and application to meet business needs
  • Performed user account creation, deletion, and configuration
  • Provided assistance and processes in migrating virtual machines (Physical to Virtual) into Virtual Infrastructure
  • Image creation and deployment using Symantec Ghost and PXE booting with Altiris
  • Level II Support for several departments
  • Active Directory administration
  • Logging  support issues with in-house incident management system  (Bugzilla)
  • Utilize standard corporate tools to record changes, service requests, and problem activities for tracking purposes
 



Field Computer Technician 
Computer Heroes, Incorporated,  June 2005 – June 2006                
  • Diagnose, troubleshoot and repair problems with wireless and hardwired routers, LAN/WAN issues, user problems, PC hardware and peripherals
  • Set up and configuration of PDA, Laptops, Servers and Routers
  • Responsible for quick response to customers, sales people and field service engineers with accurate answers to their questions
  • Performed testing of new software releases while suggesting and implementing changes when necessary
  • Logging issues with in house incident management system (Tigerpaw)
  • Independent development and maintenance of Customer Support Database to organize all information regarding customers, systems, inventory, and common customer questions
  • Assisted Customers with Modem connectivity issues
  • Supported Browsers and Email programs for IE, Netscape, Outlook, and Outlook Express
 
Computer Technician
Best Buy, Incorporated,  February 2004 – April 2005                       
  • Install, maintain, and repair PC operations
  • Logging issues with in house incident management system (TrackIT)
  • Recovered information from damaged and failing hard drives
  • Performed comparative research on similar technical products
  • Repaired software and hardware issues on desktops and laptops
  • Configured and troubleshot home and small business wired and wireless networks
  • Explained technical issues and solutions to non-technical individuals
  • Repaired problems with DVD players, MP3 player, VCRs,  and Digital Cameras
  • Assisted in training other technicians on how to best repair and correct problems with computer systems
 
Network Technician
Metal Crafters, May 2003 – February 2004                                                 
  • Manage windows 2000 servers, daily backups, user accounts, security policies and fax services including re-imaging as needed
  • Network technician for approximately 20 local users
  • Maintain Windows XP/2000/2003 Active Directory structure system 
  • Administrated Symantec Antivirus Enterprise edition
  • Extensive use of Microsoft Administrative tools
   
 
Education

Milwaukee Area Technical College, 2010 – Present
  • Accelerated Online Network Associate Degree Program
  • CCNA, Security+, Network+ 
  • National Technolgy Honor Socuirty  2010

Blackhawk Technical College
  • Computer Service Technician Program 2000 - 2002
  • Network Security Program   2000-2001



Training
  • VMware ESX Server
  • Visual MFG
  • HP Printer repair


Certifications
  • A+ Certification from CompTIA                                                                   
  • Network + Certification from CompTIA


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