Assist Store Manager Resume Format in Word Free Download -->

Assist Store Manager Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Ruby Gowan

309 Overview Dr.

Montgomery, AL 36001

E-mail: ruby@yahoo.com

Phone: 334-561-9876

 

Objective

Value added employee that will contribute to the long term success of an organization, by providing superior customer service, maximizing volume, while enhancing my management skills and knowledge.

 

Professional Experience:

2010-Present     Speedy Cash

Ensure store staff allows NO Customer to wait in line more than 60 seconds
 Ensure that every Customer is greeted/acknowledge within 5 seconds
Ensure that store staff answers the phone before the third ring according to guidelines
 Ensure no Customer is left ‘on hold’ more than 30 seconds
Intercede with escalated Customer issues as required
 Welcome every new Customer when MOD (unless MOD is with a Customer)
Ensure that every Customer has a sincerely polite and courteous visit (i.e., “thank you’“please”, “may I help you?’)
Directly deliver service/products to Customers as needed
 Support Customer Advocates in transaction efficiency as needed
 Ensure staff is building positive Customer relationships through the use of personalized conversation and use of Customername

2010-Citi Trends

Assist Store Manager with daily operations and supervision of employees.
 Maintaining proper inventory controls, facilitate inventory transactions and maintain compliance standards for shrink control
 Monitor sales activities to ensure that customers receive satisfactory service.
 Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Ensuring adherence of staff members to all Citi Trends, Inc. policies and procedures.

 

2005- 2008 Medical Place Inc. Montgomery , AL

 

Contacted all  clinics in the Veteran Hospitals like Physical Therapy ,Respiratory, Pulmonary Lab, Rehab and Orthopedic Lab assist clients with appropriate product selection through various prospecting methods

Doing Product Research for Bariatric Patients’ that needed produces for the weight, and setting C-Pap setting before they reached the patient. I attended in-services on ResMed,  Respironics ,DJ Ortho, Jobst, and all Orthopedic supplies. I also toke measurements for stockings.

Manage follow up with clients on government accounts

Perform administrative duties such as typing, filling, answer phones, prepare daily reports.

 

2003-2005 Regions Bank Montgomery , AL

 

Assist card service clients who are interested in business accounts with Regions

Evaluate clients application and make decision to approve or deny potential client

Manage and Resolve all discrepancies within a time frame while maintaining  superior service

 

2001-2003 EDS, Montgomery , AL

 

Receive inbound calls from potential students who are looking to continue there education by applying for a student loan

Review and evaluate student loan request, recommend the best Government Loans that fit the students financial request.

Answer students questions and concerns

Consolidate student loans

 

 

Education

 

Alabama State University                                                  2001- 2003

BA Business Administration

 

Troy State University                                                         2005- 2006

BA business Administration

 



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